Not really sure ! The signing in was quick and easy ! Attendant was helpful and friendly! Even helped me hook up the trailer to get me on my way ! Super nice guy! I’d recommend this location to anyone, if they have the equipment to handle!
Peter S
Customer Reviews for Rickys Food & Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amrid was helpful and fun to work with
Edward KLocation good. Facilities were....ghetto. But it does the job so ....
David HThey took care of everything so I didn't have to do any of it myself.
Christopher BTrailer provided had a flat tire. Was told to air it up and tell the uhaul rep when I drop it off. Upon AIRING the tire on my own a nail was discovered with air leaking from the location. Told the uhaul rep who then said you can take another trailer but I'd have to return it early. After some arguing he agreed to give me a trailer for my regular booking period after calling uhauls help line. Need to actually inspect their trailers.
Dillon FRented a few times now from the guys at Ricky’s. Always great service and great to deal with. I won’t go anywhere else.
Ryan SIf you had one of the trailers but an older one for sale I'd buy it, keep me in mind. Cheers Greg
Gregory GGreat service!
Shonnelle MVery efficient and helpful.
Jeffrey HYou need to check your equipment more, wiring issues with the uhaul trailer
Brian BThey were professional and beat out the competition. Thank you for making it a smooth transaction!
Jill SThe cab interior of the unit was clean with the exception of the floor, where the was pet treats. Other than that minor detail, I was please with the overall experience.
Raymond LHelped me hook up, friendly service
James CGreat service and friendly. Fueled up for drop off here and was happy to see the gas was cheaper here than in town. Thank you.
Dion DAfter reserving a 5x8' trailer several days before. The trailer was not available at the location of reservation and was offered a trailer not suited to the haul requirements. was set up at another location which had the trailer, traveled there and the trailer was still the wrong size to small. Had to travel to a third location to had a trailer with the minimum size required. I spent 3 hours chasing a trailer fit for purpose. Next time I will exhaust other rental places before considering U-haul again
Glen MPoor communication abilities
Chris Yattendant tried to get me to fill extra fuel at the location even though I had already filled it passed where it was when I picked it up. this was of course since they owned the gas station. however they redeemed themselves when I forgot something in the truck and they kindly removed it for me.
matthew lSet up guy was very helpful and friendly , great service as a return customer
Robert FHad to return trailer because it was wrong for what I needed. Terrible service
William BThe return was a little confusing with what the process was.
Gordon WAn actual rep for you not a cashier that takes sales customers first and returns can wait.
Michael BExceptional service I would recommend to anyone.
Mark JThis location is NOT in Saint Albert as it is listed in the Uhaul system. It's in the middle of nowhere and I couldn't even get an Uber to come out there.
Cora-Lee OI returned the trailer early. I thought I might get Refund.
Tara RThey were unorganized and I had to redo a lot of what I’d entered online
Cassandra Athey were very friendly, but messed up my paper work, mistakes happen other than that this was a good experience
MISTY DEnsure maintenance on trailers - as well - we were initially advised we could return to a different location - which was closer & more convenient - but this was changed at time of booking. The phone person - Don - was very patient and helpful with the process ….
yvon cI was told at drop off that I was 9 miles over and I would be charged. My original pick up location was south red deer as that is where we were loading. It was shifted to blackfalds which is where these additional 9 miles came in. I should not be charged for that oversite on uhauls part
Ryan GPave the facility. It had rained a few days before and the lot was muddy. Everything else was fine.
Orland NLots of room to drop off trailer. Took just a few minutes and we were on the road again.
Trisha QVehicle dirty. Windshield very dirty, bugs caked on. Old unit needs to be retired.
Scott BThe person who assist me very friendly thanks!
Loryne VWas perfect service and help from the staff
Kirby PIt took 3 people before they got the printer to work. Took too long to get the paperwork completed. Wanted a specific address for where we were moving to. When I told him I wasn’t moving and just wanted to drop it off in Saskatoon, it still took a few minutes before he could find the Millar Ave location to put it in as a destination address.
Ken SI wouldn't recommend U-Haul at all and will never be using again
RYAN MThe booking itself was in Edm… and everything changed and I had to drive 50 km to pick and drop… the equipment was ok but felt like the truck needed a servicing and it did had engine light.
Aravindjith kAll good here, they have helped to write the truck issues..
Kathleen SWe love your sirvice
harbinder jVery friendly customer service. Used this location before and will use it again without hesitation.
Dean LRakesh and the guys were super friendly and went above and beyond what i expected. Everything was explained clearly and was in and out flawlessly
marcel mNothing to improve here, very satisfied with our rental.
suzanne LDrop off was really quick and easy - great process!
Joey BTrailer was in good shape and clean on the inside, just dirty on outside. This did not affect my use of the trailer. Everything went very well and I was pleased with rental.
Darryl TQuick service, came out to unhook me before I got out of my truck
HAL SEverything is good
halyna sVery good customer service, very nice and polite people. I will definitely recommend.
nancy cEverything went as expected, Thanks John
steinke jAll is good! Friendly helpful knowledgeable staff. Great people at this location. Thanks!
Tim AThe guy that helped me was a really good guy. Came out and did the inspection for me even though there is a do it yourself option. Helped put the trailer on and hook it all up. I had the trailer booked for three days. I completed my tasks early and returned it a day early. He gave me a refund for the last day. Easily could have kept it. I was expecting a refund. Great guy !
Dylan JThese guys at rickies gas and liquor are great bunch of people I shop there all the time and they have propane and liquor and specialty foods
Trevor SGentleman was rude and snarky. Only had the Uhaul for less than 7 hours but still charged a full day rental and when I asked why, I was told that it doesn’t matter if you have it for an hour you still are charged the full day. Way to scam people Uhaul.
Mathew NA/C ...just kidding. Your good, all good.
Isac BKeep up the good work. I for 1, always use U-Haul, and always will.
Isac BAll in all it was a decent trailer. Would be nice for you trailers to have more tie downs, plus a little stronger then the small “D” rings you have now. But it did the job. Thank you.
chris mKeep up the good work
LYLE SVery good customer service , they made it a painless, easy transaction .
Cody Dgreat service and hospitality. best U Haul place yet to book
Lin R