After reserving a 5x8' trailer several days before. The trailer was not available at the location of reservation and was offered a trailer not suited to the haul requirements. was set up at another location which had the trailer, traveled there and the trailer was still the wrong size to small. Had to travel to a third location to had a trailer with the minimum size required. I spent 3 hours chasing a trailer fit for purpose. Next time I will exhaust other rental places before considering U-haul again
Glen M
Rickys Food & Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St Albert, AB T8T0C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Poor communication abilities
Chris Yattendant tried to get me to fill extra fuel at the location even though I had already filled it passed where it was when I picked it up. this was of course since they owned the gas station. however they redeemed themselves when I forgot something in the truck and they kindly removed it for me.
matthew lSet up guy was very helpful and friendly , great service as a return customer
Robert FHad to return trailer because it was wrong for what I needed. Terrible service
William B