Customer Reviews for Riddles Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Riddles Mini Storage

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Mitchell D. on

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Problems I experienced were with "Uhaul Customer Service & Scheduling " NOT Riddle Minnie Storage . Worst Experience I've Ever Had With a Rental Company! As A result I'll tell Everyone about the unacceptable customer Service "Uhaul Provides "

Claudia H. on

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john Q. on

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Daniel B. on

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Mr Riddle was friendly and very helpful as I needed to get a truck quickly yesterday. Super grateful for his customer service and would definitely go to his shop again.

david W. on

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Great customer service

John M. on

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Johnny was extremely helpful!!!

Jeff G. on

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Keeping a uhaul for more than one day was a complete rip off. You get one day for $39 95 but the second day jumps to $59.95. Absolutely ridiculous and just a way to rip people off when they're in need. Shame, shame

Linda L. on

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Very helpful staff..I have returned trailers here before and they are VERY accommodating.

William B. on

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Kristi W. on

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ROBERT H. on

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Was glad to help with my task.

paul K. on

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Rick H. on

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Rip me off by charging a fuel charge. Truck was returned with correct amount of fuel, but because the vehicle was parked on a hill, it skewed the tank level and they incorrectly charged me. Now I have to go through a dispute of my credit card.

jerome B. on

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bill B. on

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Tommy J. on

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Adelbert S. on

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The Riddles representative was very nice and helpful. When I need a trailer again it will be U-HAUL from Riddles Mini Storage. Thanks again for a very positive experience!

bob M. on

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Mr. Riddle was a big help. I highly recommend him to anyone. Sincerely, Bob McGivney

Karen M. on

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Gale R. on

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Christopher B. on

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Johnny's the best.....

George B. on

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We rented 5 x 8 cargo trailer. The unit has been banged up but the tires and lights worked.

Clay R. on

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Staff is always very friendly and helpful.

Richard P. on

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Nothing. Riddles is a great rental operator.

Kimberly M. on

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SCOTT G. on

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We want U-Haul to know that the drivers side headlight was burned out on rental when we picked it up and we forgot to tell the gentleman when we dropped it off.

Derick A. on

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Very good customer service

Eric Z. on

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Friendly service and very well pleased with quality and cleanliness of the vehicle

Theodore S. on

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Richard P. on

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Nothing

ron A. on

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Jhonny was Very nice people....

doug S. on

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Steven A. on

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Neil F. on

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DANNY D. on

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Michael B. on

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Very much appreciated

Huey W. on

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Very efficient, courteous and friendly. Would rent here again.

Robert M. on

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patricia M. on

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Smooth transactions on both ends and very nice equipment

Christopher B. on

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Clay R. on

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Mary E C. on

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Paul L. on

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Linda L. on

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Tammie G. on

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Steven W. on

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it was an un attended location when I dropped off the rentals.

Mary E C. on

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Mark S. on

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Actually, the address is incorrect. While the location is technically close to Burnsville NC, they actually receive their mail from the US Post Office in Micaville NC. My GPS couldn't find the address. I actually had to call them on the phone for directions. NOT a problem, just want you to know, maybe correct your records...Thank you

TOMMY M. on

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Myrtle W. on

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Best rental experience I’ve had. Everyone from on line representatives to the local rental facility were amazing

edward M. on

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DAN W. on

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arthur L. on

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I have used Riddles for various truck & trailer rentals plus a storage rental. I have always received excellent service and fair pricing. I highly recommend them for any storage and moving equipment needs.

rodney W. on

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Kimberly R G. on

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Process was painless and quick. Very friendly staff at location

BOB M. on

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BOB M. on

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location very good. no improvement necessary.

curt R. on

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Thomas M. on

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Johnny Riddle is an exceptional business man. He has my highest regard.

ROBERT S. on

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Perhaps stay open a little later at night.

Crystal F. on

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donald M. on

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Tracy R. on

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GEORGE H. on

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Again, courteous and competent. Thank you. George

Bill S. on

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Bill S. on

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Nice place

DAN W. on

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Johnny was very nice and helpful.

Joe P. on

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We rented the trailer on Friday, July 13, 2018, from Riddle in Burnsville NC; we took it home and loaded it. We discovered on Saturday morning as we were leaving that trailer we rented from you had an expired license plate—it expired in June 2018, and was rented to us on July 13, 2018. Fortunately, we were not stopped while traveling to Florida and returned the trailer to a Florida dealer withou incident.

Wendy G. on

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Joel Brent R. on

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Michael M. on

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Doyce wafer M. on

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The representative was very knowledgeable and very helpful everything went very well

Christopher R. on

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Elliott G. on

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Donald M. on

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JAMES K. on

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joseph B. on

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This was one of the most friendly business dealings I have had in a long time.

Theodore S. on

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Tammie G. on

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donald M. on

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I reserved a truck and asked about picking up another location to where I needed I was dropping the truck off in Greer Sc but internet said drop off in Spartanburg however some how the reservation got canceled and could not get the deal not the dealers fault

richard R. on

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Michael N. on

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They went above and beyond to take care of me. Great group of folks! Highly recommend them to anyone.

Donald A. on

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kenneth F. on

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donald M. on

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CONRAD L. on

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They didn't have the smaller truck so I ended up paying more for a larger one. I returned it with the right amount of fuel but still got charged for fuel. The truck was muddy on the I side and the back wasn't swept out when I received it. I returned it in better condition by sweeping it out.

MATTHEW N. on

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Quick and easy access to the main road, and a very open lot to maneuver in.

James D. on

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Provide a tongue jack.

Scott G. on

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Judy H. on

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I have turned in to this location several times and picked up a few times, and I have always been impressed with the level of service.

Carl G. on

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JONATHAN D. on

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Barry M. on

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Me. Riddle was polite and helpful. He has a good sense of humor and is very easy to work with.

WORTH C. on

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donald M. on

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bob M. on

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Very good experience

donald M. on

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always pllesure to work with

TOM G. on

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gary F. on

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ANNE R. on

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