Customer Reviews for Riddles Upholstery
(U-Haul Neighborhood Dealer)

194 reviews

310 W Jones St   Fountain Inn, SC 29644
(at Hwy 417)

(864) 862-6802

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 862-6802

310 W Jones St
Fountain Inn, SC 29644
(at Hwy 417)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Katrina H. 
Rating:
5.0

Customer did not leave a comment.

Brittany H. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel B. 
Rating:
3.0

I recommend the owner uses more signage to indicate where the office is located.

Jennifer M. 
Rating:
5.0

Just make sure tjres are good and all equipement is operational

Clarence D. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

No need to everything was great

Ron C. 
Rating:
3.0

Make it easier to find online

TIMOTHY L. 
Rating:
2.0

Building entrance not clearly marked. Inside of building is not organized or clean.

Alexander M. 
Rating:
5.0

Customer did not leave a comment.

charles B. 
Rating:
3.0

Customer did not leave a comment.

Dennis T. 
Rating:
5.0

Customer did not leave a comment.

Marilyn L. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

What a great experience. Personalized service had me on my way. Thanks!

Kris Y. 
Rating:
5.0

Customer did not leave a comment.

Trinity G. 
Rating:
5.0

Customer did not leave a comment.

Carlos G. 
Rating:
5.0

Customer did not leave a comment.

Diomi G. 
Rating:
5.0

Customer did not leave a comment.

john H. 
Rating:
5.0

The truck that i rented (TT350907 i believe was the number) the check engine light was on when i picked it up and stayed on the whole time i had the rental

Shawn A. 
Rating:
5.0

Customer did not leave a comment.

Phillip L. 
Rating:
5.0

Great customer service with full explanation and no surprises. One thing that could have improved this experience for me has to do with the equipment. I like to plug in an MP3 player while driving but there was no port for it on this vehicle but it's not a deal breaker. I would not hesitate to rent from this location again.

bruce B. 
Rating:
3.0

Customer did not leave a comment.

Dawn K. 
Rating:
5.0

Very good experience. Owner was very knowledgeable on the rental.

Mary L. 
Rating:
5.0

Thank you

Shyanne S. 
Rating:
5.0

Customer did not leave a comment.

Joe B. 
Rating:
5.0

Customer did not leave a comment.

Mike N. 
Rating:
4.0

We arrived after closing.

Rich M. 
Rating:
5.0

Customer did not leave a comment.

edward J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Much easier than the last time I rented in Hartsville SC. So grateful!

John W. 
Rating:
4.0

Customer did not leave a comment.

Tyron S. 
Rating:
5.0

I was in and out, speed is everything when renting a truck. This place was very quick.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Spencer A. 
Rating:
4.0

Customer did not leave a comment.

Kyle F. 
Rating:
5.0

Great experience!!!

Charles C. 
Rating:
5.0

Nothing. Everything went perfect!

LAURIE S. 
Rating:
4.0

Customer did not leave a comment.

SHERRY L. 
Rating:
5.0

Customer did not leave a comment.

Edward R. 
Rating:
3.0

The drop off place was after hours

Bill H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Customer did not leave a comment.

princess W. 
Rating:
2.0

Charged me for the $28.00 insurance I didn't want and paid for a dollie and didn't get and had to clean the uhaul so I wouldn't get charged truck was dirty when picked up

John W. 
Rating:
5.0

Overall the equipment was well maintained, however the rear lights and clearance lights did not work at all. This was concerning as the first few hours of the trip were in the early morning hours (while dark). The brake lights and turn signals did work.

Mike N. 
Rating:
5.0

get rid of all the ford trucks. Had a GMC last month and it was great to drive. The ford was terrible. You could use the radio for a boat anchor.

Russell W. 
Rating:
4.0

No one told me when making my reservation by phone that when dropping off after hours I should go online with my location turned on to verify I was AT the drop off location. I waited until I was home and it wouldn't accept it.

TINA P. 
Rating:
4.0

Stoop sending so many emails especially the one that said I was late returning the equipment when it was back 2 hours early.

Charles O. 
Rating:
3.0

Customer did not leave a comment.

Ashly S. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Great people to work with!

Keith W. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
3.0

Good customer experience

Carla M. 
Rating:
1.0

Customer did not leave a comment.

Kathleen H. 
Rating:
4.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Customer did not leave a comment.

todd H. 
Rating:
5.0

Customer did not leave a comment.

david A. 
Rating:
5.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
4.0

Customer did not leave a comment.

Catherine H. 
Rating:
1.0

The guy at this location was extremely rude and unhelpful. He added insurance to our order without my consent and then told me in was out of luck for getting that changed. He actually corrected me on how much it was and was very condescending. I would never rent from this location and again and would actually warn others from doing so.

Lynn E. 
Rating:
4.0

Customer did not leave a comment.

yvette P. 
Rating:
5.0

Customer did not leave a comment.

Colleen S. 
Rating:
5.0

Friendly helpful service!

Michael F. 
Rating:
3.0

When trying to return the truck I was given a site that didn't exist. I drove around burning gas and miles trying to find it. I finally called customer service out of desperation and was told they hadn't heard of the place that I was talking about. It was later changed to riddle which was found easily. I was very disappointed as this caused me to spend extra money

Emily M. 
Rating:
1.0

Customer did not leave a comment.

Marie M. 
Rating:
4.0

Only complaint is I wish the truck I needed to rent was available in Laurens. A good amount of the mileage I was charged for was driving from home to the rental location in Fountain Inn and back, when there are two rental locations within a mile of my house in Laurens. Neither showed the 10' truck that I needed to rent.

Doug B. 
Rating:
5.0

Nothing, both pieces of equipment were fully serviceable and ready when I arrived to pick them up. Thank you again

Raymond D. 
Rating:
5.0

No improvements needed. Our experience was terrific!

Tricia T. 
Rating:
5.0

I was really skeptical about driving something that big but I got to get myself a pat on the back I did a really good job. Best one so far I will rent there again and recommend my Associates. Best rental is in the 44. Thanks Riddles Upholstery 310 W Jones St Fountain Inn, SC 29644

lisa S. 
Rating:
5.0

At the end of a long trip, when all you want to do is drop off equipment and move onto the next phase, efficiency is key. Operator of this site is very efficient!

John J. 
Rating:
2.0

The key drop box wasn't marked. It was time consuming to figure out were to left it.

Jorge M. 
Rating:
5.0

Customer did not leave a comment.

Wayne R. 
Rating:
5.0

Customer did not leave a comment.

Diane R. 
Rating:
3.0

Customer did not leave a comment.

ROBERT P. 
Rating:
3.0

overall a good experience, very friendly and professional.

Clifford B. 
Rating:
5.0

Customer did not leave a comment.

Thomas N. 
Rating:
5.0

Customer did not leave a comment.

Abigail G. 
Rating:
3.0

Customer did not leave a comment.

Gloria B. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
5.0

Was not the preferred drop off location, but was the only place that I could drop off the truck on a Sunday. All other locations had locked gates and fencing. This caused me to exceed my millage on the truck.This Drop off location was excellent.

Frank S. 
Rating:
4.0

Customer did not leave a comment.

TEONDA T. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

had what I needed when I needed it. Great Thanks William

william A. 
Rating:
5.0

This location was NOT where we asked to pick up. Our reservation for moved just the night before we were to pick up. But the gentleman at this location was kind.

greg M. 
Rating:
3.0

your trailer sucked - no jack caused immense problems. could not drop and re-hitch when and where i wanted. i will never use them again and will recommend to everyone i know to not use them. jacks on any real trailers are standard. you wanted to save money and cause your customers headaches

scott D. 
Rating:
2.0

Find someone who rents you guys equipment thats not races. Stood in there for 35 mins

Lorenzo S. 
Rating:
3.0

Customer did not leave a comment.

Gregg L. 
Rating:
5.0

Customer did not leave a comment.

Floyd B. 
Rating:
5.0

Great customer service and assistance unloading the heavy tongued trailer since trailers are not equipped with a tongue jack.

JEREME P. 
Rating:
5.0

Customer did not leave a comment.

Amanda P. 
Rating:
5.0

I suggest changing the destination location on the website from “Optional” to required. My intent was to select a one-way trip and by leaving the optional field blank (because it was optional) defaulted into a same-location rental.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

magdealena K. 
Rating:
5.0

Customer did not leave a comment.

Larry P. 
Rating:
4.0

Customer did not leave a comment.

Erin S. 
Rating:
4.0

Customer did not leave a comment.

Roy M. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
3.0

Customer did not leave a comment.

david A. 
Rating:
4.0

Customer did not leave a comment.

david A. 
Rating:
3.0

Customer did not leave a comment.

david A. 
Rating:
3.0

The Truck was dirty and had ants crawling around on the floor. Did not even notice this until I arrived at home. They truck smelled like someone had a ten year old ash tray in it. The AC made it worse which could not be turned off. Had to have windows open on a 95 degree day.

Robert S. 
No reviews have been submitted for this location.

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