I had a terrible experience at this location. The back of the rental truck had a powerful, foul odor, as if trash had been left inside it for days in extreme heat. The facility itself did not resemble a professional place of business; there was a loose dog wandering around, and a trash can was left in the middle of the floor swarming with gnats and flies. I was literally swatting bugs away while trying to complete my transaction. To make matters worse, the representative was incredibly unprofessional, blunt, and standoffish. He added insurance to my order without my consent, even though I had explicitly selected "no insurance" when booking online. When I pointed out the error, he aggressively told me, "You didn't tell me that," and refused to fix it, telling me to just call customer service instead. Also told me that he couldn't honor the price that I was giving from customer service that confirmed my booking ..
Autumn H
Riddles Upholstery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fountain Inn, SC 29644
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They cheated me saying I was over the millage a day after I dropped the truck off.. never again with uhaul
David BEasy drop off
Sam EVery nice gentleman who helped me check in the trailer.
ERICH ZThe folks at Riddles were GREAT. I am completely happy with my experience with them.
robert s