Customer Reviews for Ridley's Family Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ridley's Family Market

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Luke D. on

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Charged for a 3 day rental when we had the trailer for 48.5 hours. Other locations have been more lenient and understanding.

Jeremiah G. on

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Application and online website never correlate always having problems with renting trucks

Delores N. on

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STEPHEN D. on

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Wendy M. on

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jeff P. on

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jennefer H. on

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Sherice G. on

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colton T. on

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We ask the U-haul in Blackfoot Idaho to hold a trailer and they said they could but didn’t then we drove a half an hour to Pocatello Idaho to get a new one we reserved over the phone and the trailer was not there so we had to buy a completely new trailer that barley worked. The people on the phone at U-Haul were very rude and short. Except for one out of the five times I called.

John H. on

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Staff was very helpful.

Donald S. on

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When I walked in the cashier was bagging groceries which is fine. But then they started walking towards me and stopped to help another customer who had walked up after me. Then the cashier finally came to wear I was waiting and had me step aside to help another customer that came in well after me

Amy M. on

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Colton B. on

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JARROD E. on

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jay S. on

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Ken was great and friendly and professional

Roena W. on

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Train your employees. Neither was fully trained. They managed though.

BLAINE O. on

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Checking in online sped up the check out process. Keep the dollys at the xheck out desk, or closer than the back of the store.

Laurie Y. on

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Brooke D. on

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Uhaul was filthy inside. We had to sweep and mop it out before loading and the cab was dirty with crumbs all over

laurie K. on

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I never used your service. Please check your records. Thankyou.

JON B. on

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Clean vehicle

Ridleys M. on

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I keep getting confirmation emails from all over the country that I haven't put my name on. No matter what I do to contact to get information on what is going on nothing happens. I'd rather pay more money for another moving service.

Debbie W. on

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rose V. on

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there was no contract given or not paper work wrote up for customer to have with them. returned on time came in to see about the bill and they said there was no charge and my account was charge I wanted to pay cash. I was told no paper show charging . this sucks. I will not come to this location again.

Stuart K. on

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Daniel H. on

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Christine H. on

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5th street needs better management and better customer service we went in and couldn't even rent cause the had nothing to rent out yet they had trucks and trailers there in the parking lot ridleys was great

Jeremy C. on

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Donald C. on

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Aaron F. on

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