They called U-Haul for us and helped us get the extra charges off for the extra 500 miles that was not a counted for at pick up. They were extremely nice and knowledgeable. They had us on our way in less than 20min
Devlin H
Customer Reviews for Rinne's Tire Service LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super simple to return here!
Haley Anice clean truck. All staff were personal and professional.
VIVIENNE JVery clean, nice, and very helpful!
JEREMIAH APut security lights up for safety when picking up truck . After dark . Or move the truck forward . I feel and was hurt picking up my truck.
BRENDA RThey were not open that day so they couldn’t be helpful.
DOUGLAS BMake sure the truck you rent out isn't a danger of catching fire, make sure the truck you intend to rent out is clean and there isn't garbage in it. See that the rental is available where you say it will be. Not 26 miles away. Make sure the truck is mechanically sound. This review is in no way reflective of the woman who went above and beyond to help us get on the road. She deserves a raise. She helped with getting us into a truck and then getting the truck changed when the first truck ended up being a hazard to drive. The first truck ended up being a fire hazard and a potential bomb on wheels.
Clinton SDrop off was ok
kevin mYou can give them a few extra miles because I had to pay extra because of a detour secondary to a fatal accident on I-44. Just a shame for the money spent.i was unable to check not applicable to whether the staff was helpful, I had no interaction with them so I checked no. This is a survey priblem
Antoinette CExcellent service
James LBe polite
Andrew GThe service was great, fast and super friendly. Kenny double checked everything with me for all the lights and hook ups. Will definitely recommend to anyone in the area needing Uhaul services
Martha SI truly cannot think of anything except we had to take a larger truck instead of the size we reserved and probably cost us more in gas since it's a 500 mile trip.
Kim CGreat experience
Demea LGreat job and really helpful and friendly people.
Demea LFriendly and very helpful!
James LPerson who checked my mother out. Whom is retired and on fixed income could not answer the question of reimbursement if not used for the entire rental time. Being she rented it for five days and it was only used for two of those five days. Maybe 2.5 depending on how uhaul does their days. So I just figured I would ask the store I was dropping off at the same question. However the rest of the transaction was pleasant and he was as helpful as he could be.
JOANNE HWe had no issues.
JERRY BThanks for having the 10' truck in stocks and available.
Kevin HBest uhaul ever from rental to turn in.
Erik Bvery little assistance with drop-off. left to unhitch trailer myself. no one to check me in. only store clerk who wasn’t very helpful. left trailer where clerk indicated. not sure it was really checked in.
Mark JNone
LYNNE WExcellent staff.
harris f