Customer Reviews for Rite Way Foods
(U-Haul Neighborhood Dealer)

67 reviews

2222 Hightower Rd   Ball Ground, GA 30107

(770) 735-1762

Location Hours

  • Mon-Fri: 6:30 am - 10 pm
  • Sat: 7 am - 10 pm
  • Sun: 7:30 am - 8 pm

Services at this Location:

Contact Us

(770) 735-1762

2222 Hightower Rd
Ball Ground, GA 30107

Services at this Location:

Location Hours

  • Mon-Fri: 6:30 am - 10 pm
  • Sat: 7 am - 10 pm
  • Sun: 7:30 am - 8 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Arjan V. 
Rating:
5.0

Customer did not leave a comment.

Stephen E. 
Rating:
3.0

Customer did not leave a comment.

Austin B. 
Rating:
5.0

Customer did not leave a comment.

Patrica D. 
Rating:
4.0

This location did very well. However, the location at 11240 Cumming Hwy, Canton, GA was REALLY BAD!! Reserved a truck about 12 days in advance, then called 5 days ahead to confirm reservation and was told all was well. But when I showed up to pick up the truck I was told that I did not have the truck reserved, but someone else did. That is how I rented from the Ballground location. Had people waiting to help with a move, but had to find a truck, and the one I found was actually too small. Not a good experience at Canton location, but good at Ball Ground. Thank you.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

Teresa P. 
Rating:
4.0

Nice guy but the facility was littered/old/dingy.

Edwin C. 
Rating:
4.0

Customer did not leave a comment.

CHARLESA M. 
Rating:
5.0

Much better than the service we received at the Keith Bridge Location, where Kyle did not do or help in any way. This gentleman got an extension of the wire so that the cable would be long enough to light up our hitch from our van, took a picture to make sure the connections were all correct, and was very polite. Will do anything rather than use the Keith Bridge location again.

William R. 
Rating:
3.0

Customer did not leave a comment.

Phil S. 
Rating:
4.0

Customer did not leave a comment.

Clifford B. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
1.0

The Bath room was out of order, she could not speak good English and had to wait on him to come back, We pre ordered blankets and needed straps. they had nothing a Real Joke I guess yall will let any one be a dealer I have used UHAUL FOR YEARS It was a bad moving experance at least the truck was clean.

josh J. 
Rating:
4.0

Customer did not leave a comment.

Sam L. 
Rating:
3.0

Make the trailers easier to load and unload with a crank Jack for loading and unloading from the hitch.

Timothy C. 
Rating:
1.0

The truck was not available on time, it was being used by a neighbor to haul hay. The truck was full of hay, both in the box and the cab.

William D. 
Rating:
1.0

Manager for area was awful rude disrespectful will never use again ! Or recommend will tell every one on every social media account not to use because way he treats his customer!

Robert A. 
Rating:
5.0

Customer did not leave a comment.

DAVE S. 
Rating:
3.0

Customer did not leave a comment.

ERNEST K. 
Rating:
3.0

Customer did not leave a comment.

Melissa M. 
Rating:
3.0

Nothing. Works great as is.

DAVE S. 
Rating:
1.0

Owner wasn't present, store employee got me in touch with the Uhaul rep everything afterwards great

Robert D. 
Rating:
4.0

Friendly and helpful. Location was good for us. It was a gas station but that was all we needed to drop off the rental.

Steve H. 
Rating:
3.0

This gentleman was not as happy as the one in Griffin but we all have bad days. He did his job and we left. It was ok.

Diana Y. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

desere M. 
Rating:
5.0

I was extremely pleased with the service here.

Angi H. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
2.0

Trucks air conditioner did not work and it was very dirty and grimmy in cab. Windshield covered with bugs.

Ken W. 
Rating:
3.0

Owner was not present for check-in which made me a bit nervous; the attendant told me it would be done when the owner arrived.. True to his word, check in was accomplished later, so all is well.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

Brittney A. 
Rating:
5.0

Easy pick up and drop off would use again. Nice trailer worked great.

Michael V. 
Rating:
5.0

Customer did not leave a comment.

Linda B. 
Rating:
4.0

Customer did not leave a comment.

tony C. 
Rating:
3.0

Customer did not leave a comment.

Mitch F. 
Rating:
5.0

Family run gas station with nice people. I had a little problem with U-haul saying I was being upgraded for free but forgot to tell the gas station. The son of the family business took care of it in less than 5 minutes and I was on my way. Would highly recommend. Good customer service is hard to find and these people were great.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

Troy B. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Don A. 
Rating:
5.0

Perhaps some WD-40 on the ball locking mechanism each time prior to going out.

Arthur S. 
Rating:
2.0

Rental was scheduled for 7:00 am. No one was at the location until almost 8:00.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

thomas O. 
Rating:
4.0

Customer did not leave a comment.

BILL S. 
Rating:
3.0

Customer did not leave a comment.

Jordan H. 
Rating:
4.0

Customer did not leave a comment.

Bill S. 
Rating:
4.0

Customer did not leave a comment.

GINA E. 
Rating:
4.0

Nothing, was glad even though the internet was down to do the rental contract, the mgr. called his mgr. and we did over phone, GOOD !, Thank you, I did not have time to waste, car was broke down and had to get moved to a repair shop.

STEVE T. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
4.0

Customer did not leave a comment.

CHEROKEE F. 
Rating:
5.0

Customer did not leave a comment.

RICK W. 
Rating:
3.0

Dropped the truck off on Sunday night after they were closed.Turned keys in Monday a.m..Told them about missing oil cap and said vehicle should be serviced,They said they would take care of it and thanked me.

RANDY G. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP N. 
Rating:
3.0

I made online reservations the night before, when I showed up at original location they informed me that they did not have a rental for me at that location and sent me to Metzgers Auto Service Inc. I was very disapointed that I was sent to another location, in a city that i have never been too. They never offered to go and pick the rental equipment.I did not recieve a phone call to tell me that my reservations had changed. I understand that the Franchisee is allowed to call the customer as late as 6pm local time to confirm reservation, how well does this system work with a 11:00am pick up time. When I Found the location that the reservation was at, none of my information was avalible from the online booking program. In the past two weeks I have used Uhauls rental equipment twice, this has been the only times that I will use Uhaul. Kudo's to Metzgers Auto Service for having my reservation and getting me on the road and Whiteman Realty for being in the right place and having friendly staff.

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

JEFF T. 
Rating:
3.0

Customer did not leave a comment.

greg S. 
Rating:
4.0

Customer did not leave a comment.

Phil T. 
Rating:
5.0

Took care of us very well! I would use them again!!!

COREY T. 
Rating:
4.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS V. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE T. 
Rating:
3.0

well i went on line to get truck and got no awer or could they not find it any where so went to three places before i could rent a truck...

CHERYL O. 
Rating:
1.0

attention to detail when a cus. tells you what they need and you say you have it. MAKE SURE YOU HAVE IT!!!!!

DOMINIQUE P. 
Rating:
4.0

I would have liked to received an acurate reading of the gas gauge. The truck I rented was marked down as having 3/8 left when it was only 1/4.

No reviews have been submitted for this location.

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