Made what was a horrible experience feel much better. The man was so helpful to meWHITNEY B.
Customer Reviews for Roadway Lube Plus LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure every staff member is like the one I had the pleasure to work with.Courtney K.
Customer did not leave a comment.JOHN A.
Customer did not leave a comment.GEORGE T II M.
This location is excellent to pick up from, just because of the owners. They are the best people to deal with. Family owned & family kept. This place is traditional in customer service.STEPHEN M.
Really friendly owner and staff. I felt welcome and comfortable with picking that location.Larry N.
I have been charged 3 times for a 1 time rental and the only person who has been trying to work on it that I know of is Ike from the store. He called the Uhaul company but I haven't seen any refund. Not very happy!jolene W.
They were closed when I dropped truck offKIMBERLY S.
My only comment is that the office was supposed to be open at 8. The owner didn't show up until 8:30, so we had to wait in the parking lot wondering what we should do if no one ever showed up. He was a friendly enough guy, but they should be open when advertised.George V.
The owner was very friendly and helpfulAlexander E.
Customer did not leave a comment.TRACEY ALAN B.
Comments aboveCHRISTOPHER B.
Vehicle needed cleaning and glass repairMARJEEN C.
Great and friendly service. One of my best experiences with UHaulRANDALL RAY D.
The problem I had was with uhaul not the pick up or drop off locations. I originally set up a pick up 1 mile from my house uhaul changed the pick to a location 19 miles from me less than 12 hours from the pick up time. Then at the pick up we set up for the unit to be dropped off at any location where I was going and uhaul changed it to 24 miles away from where I was going. Totally inconvenient to me. I pass 8 uhaul locations to the drop off location. This was all done by uhaul corporate. And then they offered me a free month of storage the closest U-Haul storage is almost 30 miles from me. An utter kick in the face by uhaul. The least they could of done is offer a discount for all the extra gas to drive to the out of the way locations.TERRY M.
Customer did not leave a comment.Joe S.
Customer did not leave a comment.David C.
Everything was great..Audilio R.
Customer did not leave a comment.Tracey B.
Customer did not leave a comment.Argentina P.
Great people, great service!Michael G.
Overall experience was greatJAMES H.
They were very helpful and friendly I will use them againMichael W.
Customer did not leave a comment.nick B.
Pricing....pricing.....pricing Reserved online was one price. P/U location was higher and different. Then tried to pay cash, couldn't do that either. Seems to be differences between uhaul and there vendors. However, customer service WAS AWESOME!! Extremely happy with service & would recommend location p/u & drop off, as well as U-Haul!!!! Thank you for assisting me on (hopefully) my last move!!!!!!!Lloyd F.