Customer Reviews for Rob Bakers Olympian

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rob Bakers Olympian

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Joseph D.
Rating:

Customer did not leave a comment.

Steve L.
Rating:

Very professional and an easy process— this was a positive experience. I will rent from this location again as I can tell this is a well-run operation. Thank you!!

Don B.
Rating:

Check-in and check-out was very easy and smooth.

JAY D.
Rating:

The owner should wear a mask

Dylan H.
Rating:

Customer did not leave a comment.

PAMELA J.
Rating:

Customer did not leave a comment.

Michael B.
Rating:

Owner not wearing a mask. While I can respect his choices, this should be disclosed to potential customers.

Patrick H.
Rating:

Customer did not leave a comment.

David B.
Rating:

The manager was very helpful getting me setup quickly and then checking-in to make sure I'd return it on time. I'd definitely recommend them to others.

Erick H.
Rating:

Customer did not leave a comment.

RUSTICO Y.
Rating:

Uhaul truck was dirty upon pickup

Joselito M.
Rating:

Customer did not leave a comment.

Anthony T.
Rating:

Customer service was great! Friendly, courteous, and professional.

Raymond P.
Rating:

Customer did not leave a comment.

Librada Y.
Rating:

Customer did not leave a comment.

vickie B.
Rating:

Friendly staff and quick and easy rental service!

Salameh A.
Rating:

Customer did not leave a comment.

David L.
Rating:

Customer did not leave a comment.

Mario M.
Rating:

Customer did not leave a comment.

Mohammed Z.
Rating:

N/A

Pina E.
Rating:

Customer did not leave a comment.

Martin C.
Rating:

No complaints. Was flexible when my job was bigger than anticipated leading to a late return. Proposed an alternate plan which worked out well. Highly recommended.

Swapnil G.
Rating:

Customer did not leave a comment.

Jacob L.
Rating:

Truck was not clean, there was a pair of socks and a curtain rod left from the last customer. Assuming this van was definitely not checked or cleaned between customers which is very concerning considering we are in the middle of a pandemic. Also the “rear door ajar” notification wouldn't shut off the entire trip, and the rear door lights in the van wouldn't shut off because of this. making it extremely dangerous to drive at night. I will not be renting from this location or using uhaul again

JOHN B.
Rating:

None excellent customer service thanks

Marcos G.
Rating:

Customer did not leave a comment.

Nora H.
Rating:

Excellent customer service!!

Janis H.
Rating:

Customer did not leave a comment.

Tyler H.
Rating:

1) Owner/employees did not wear a mask at any time during the transaction, which was disconcerting and unsafe. We thought maybe they just forgot, but they still weren't wearing one when we came back to drop off the truck. 2) They said the truck might have broken glass in it from the last customer, then they gave us a broom to sweep it up ourselves.. not a huge deal, but it certainly didn't add to the experience. 3) We scheduled a 24/7 pickup online for 8:30am, but apparently the location doesn't open until 10. I'm not sure why they would let us schedule online for a 24/7 mobile pickup when this was clearly not an option for this location. Our email confirmation said we could pick up anytime using a mobile device, yet when we finally called customer service, they said this location was not friendly for mobile pickup. The truck itself was fine, and the price was good. But the other complications added stress to an already stressful day. I would not come back to this location.

Ernie D.
Rating:

Customer did not leave a comment.

Ramy A.
Rating:

Customer did not leave a comment.

Jon G.
Rating:

Customer did not leave a comment.

Douglas W.
Rating:

Awesome service and easy to rent - these guys are the best!

Yu Chang H.
Rating:

Customer did not leave a comment.

Jaime T.
Rating:

Customer did not leave a comment.

Mark W.
Rating:

100% convenient and a good value. I will return the next time I need a truck.

Eric I.
Rating:

Check engine light was on which was initially cause for concern.

Robert A.
Rating:

Customer did not leave a comment.

Vickie B.
Rating:

Customer did not leave a comment.

Alexander D.
Rating:

I came here because another location in Daly City, which claimed to have 24 hour rentals, had mixed up the keys when I was checking out their vehicle, so that I could not rent the one that was in the lot. So, I called in and was recommended this location instead. The manager here (I believe his name was Rob) was very helpful and speedy with his service. I would definitely recommend him to others!

Bajis K.
Rating:

Customer did not leave a comment.

Tara M.
Rating:

Honestly this is the best uhaul location I've used. I've had to move frequently and even the big uhaul locations can't compare to Rob's shop. He's always so nice and polite. He's good to get you in/out quickly and he's very accommodating with schedule adjustments. I was about 10mins late returning my rental and I was stressed about it but Rob took it in stride and helped me get it turned back in quickly. Honestly his behavior is refreshing and I'll definitely be using his location again in the future. 10/10 would recommend.

Michael G.
Rating:

Rob is great

Paul R.
Rating:

Customer did not leave a comment.

Sebastian D.
Rating:

10-out-of-10 and a Koala Bear stamp!

Rossini Z.
Rating:

Rob is fantastic!

Fabiola R.
Rating:

Customer did not leave a comment.

Kim S.
Rating:

Had an excellent experience at Rob Bakers Olympian in Millbrae, CA. from start to finish.

Steve W.
Rating:

All good, no complaints. Good, friendly service, equipment worked well.

Grace F.
Rating:

Customer did not leave a comment.

RUEL V.
Rating:

We have rented plenty of U-Haul trucks. This was the best experience we've had. The gentleman that assisted us was so helpful and very friendly. We'll make sure to use Rob Bakers Olympian location from now on.

Romeo R.
Rating:

Overall this is a good place. Nice customer service & never any issues. Been here several times and will definitely return.

Kevin H.
Rating:

Prompt service, easy check in and out, a great experience overall.

Aisea V.
Rating:

Thank you for your help!

Edgar P.
Rating:

Customer did not leave a comment.

Nelly R.
Rating:

The service was great

Wilson W.
Rating:

Customer did not leave a comment.

terry P.
Rating:

Great customer service and fast!!!

Elena R.
Rating:

Very nice gentlemen..hassle free and friendly.

Brandon K.
Rating:

Customer did not leave a comment.

Philippe M.
Rating:

Customer did not leave a comment.

Tracee T.
Rating:

Customer did not leave a comment.

Lee D.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

The people at the counter were not wearing masks either time I engaged. This alone warrants 1 star review. Also the online system let me reserve to unlock with cell phone but they later called and said I couldn't — I was trying to avoid interacting with people.

Marcelo H.
Rating:

Customer did not leave a comment.

Thomas L.
Rating:

Great experience!

Geoffrey J.
Rating:

Customer did not leave a comment.

Wing C.
Rating:

it's a little pricey. other than that, great experience and great staff!

Joey C.
Rating:

Customer did not leave a comment.

MINYOUNG A.
Rating:

Customer did not leave a comment.

Katharine M.
Rating:

Nothing comes to mind!

James G.
Rating:

Customer did not leave a comment.

Mary Katherine R.
Rating:

Customer did not leave a comment.

Lucia M.
Rating:

Customer did not leave a comment.

Esteban R.
Rating:

Nothing. Rob is super nice! The system crashed so, he simply jotted down our payment info. and got me out the door. The truck was clean, gassed and ready to go.

martin L.
Rating:

Extremely helpful owner, would definitely recommend.!

George R.
Rating:

The truck ran well and was in great condition.

LEE M.
Rating:

Customer did not leave a comment.

CHARLRS V.
Rating:

Update the UHAUL website please so that making a payment can be done through the email / website format. The text that UHAUL sent requesting a payment be made for a bridge toll of $6 with a $1 processing fee was incapable of taking a payment through that format. I am still on a 30 min. phone call after being transferred from past reservation to customer service mean while I show a $0 balance on my past order. Please create a more seem less payment process on text platform and website platform, Thank you.

kim L.
Rating:

Customer did not leave a comment.

Olivia S.
Rating:

Customer did not leave a comment.

CLAUDIA N.
Rating:

Customer did not leave a comment.

John G.
Rating:

Customer did not leave a comment.

Sheila P.
Rating:

Customer did not leave a comment.

jacqueline C.
Rating:

Mr. Baker ( a gentleman senior) is a wonderful person, he made the process so stress-less and he is so kind & considerate! This is my 4th timé renting uhaul with him, and I feel so comfortable every time I made business with him. Many blessings for you, Mr. Baker!

Michele S.
Rating:

I would definitely use Rob Baker again ! Great friendly efficient service!!

Lamar W.
Rating:

Customer did not leave a comment.

Helen S.
Rating:

I was really happy with the experience. Rob was kind to me and flexible when I needed to change out my equipment when I turned out to need a bigger vehicle. He even gave me a little discount! He has my business from now on.

Cathy L.
Rating:

Rob was great. The place in San Francisco had a mix up and didn't deliver the truck where they said they would but Rob saved the day and changed things around. Thanks again! Bob nd Cathy

Ronald H.
Rating:

Customer did not leave a comment.

John P.
Rating:

Best and most professional staff I have had the pleasure of dealing with

Ademar A.
Rating:

It couldn't be easier to get the truck and return. Loved!

Carlton G.
Rating:

Keep up! Bob is the best!!!!

Nicholas M.
Rating:

Mr. Rob Baker was very nice and a gentlemen. Would recommend this place to my friends and neighbors!

cyrus S.
Rating:

Customer did not leave a comment.

Fred W.
Rating:

Make it less exspesive , every thing was fine. Thank you

Eric R.
Rating:

Customer did not leave a comment.

Rick U.
Rating:

Customer did not leave a comment.

Jeff B.
Rating:

Customer did not leave a comment.

Kristopher T.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top