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Kiashandra S
Customer Reviews for Robinson Gunworks
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fuel gauge was incorrectly marked by 1/8 but they didn’t charge me that. I needed to drop off a box truck and trailer in two separate location's, so instead of them writing another contract “like im supposed to know that information” they told me I would be able to use the online app to set a different destination for the trailer. This was not the case, 4 days later they charged me another $188 on top of the $265+ I already paid. Uhaul basically told me I’m screwed and there is nothing to dispute. I will not being referring anybody to uhaul and will not be using them for anything ever again. Lied to me from the get go and when I had all the time in the world for them to write up another contract.
Jacob KFriendly staff with great communication.
Mark VGood experience
William NVery kind staff. I was in and out very quickly!
Mallory EGreat service and location
john sNo improvement needed
seasol lVery friendly and knowledgeable staff.
Lillie FJust keep on doing a great job…..
Bill CMy gas level was marked wrong and they overcharged me. Now I have to dispute.
BRITTANY TMy gas level was marked wrong and they overcharged me. Now I have to dispute.
BRITTANY TThey marked the fuel return wrong and charged me gas. I took pictures and now have to dispute these charges. This is unprofessional. Good thngI have the pictures.
Kristine PBetter instructions on how to open the lock. The lever was stuck and if I had known to 'force it' clockwise, the experience would have been better. Also, wifi availability would have tremendously helped the remote checkout process.
Annie DBetter lighting is needed in the lot for the safety of after-hours drop-offs. The location is fairly dark.
john tOutstanding!
Craig Afriendly staff. Way better than in Daytona Beach!
jems d