Customer Reviews for Robinsons Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robinsons Auto Repair

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James G.
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Dennis G.
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Michael D.
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Stephanie F.
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Personnel were friendly, they have lived in the area for a long time and they told me a good bit about the area I had just moved to. Great location

hanna C.
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Customer Service was outstanding

Chris C.
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The person checking me in was very nice and know the equipment I was renting to show me. If I ever need to rent a uhaul or know someone that needs to, I will be sending them to this location.

Shawn W.
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I am furious. I selected the drop because it stated on the website for 24 hours drop off. I have rented Uhaul several times and now, after the fact I find out that there is a $20 charge for a drop off after hours. This is a new thing and no one informs you of this until after the fact and they have already charged your account. I called and was told I could file a complaint but we all know what will happen with that!!!!! I even filled up the tank with more than what I received it with. I won’t do business with Uhaul again.. I will go back to Penske

John S.
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Vincent C.
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John S.
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Fantastic customer service

David C.
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Very friendly

Kevin L.
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Robert I.
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John S.
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Jack S.
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Ronnie L.
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John S.
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This location provides exceptional customer service every time

Quatrice J.
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Dee Robinson was excellent, She was funny, helpful, and understandable I highly recommend will be using again in the future

jim R.
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Very helpful and easy to work with

Tracy C.
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Nice peeps

Kurtis L.
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Great customer service that exceeded expectations.

John R.
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AWESOME!!!

William G.
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Jeffery B.
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Kate R.
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Johnny P.
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Gary G.
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It was a great experience!

Fred A.
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Judy V.
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Mark F.
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John S.
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Kimberly L.
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Dana was very helpful, very detailed and explained and demonstrated everything about the trailer to me. She treated me like family!

Jennifer J.
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I am very pleased with my uhaul experience!

shleby C.
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Dana was so helpful!! She was at the pick up even though it said she wouldn’t be when I ordered. Any question I had she was more than willing to answer with a smile

Wesley S.
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Very friendly

Brittany T.
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Atleast have someone answer their phone when you need them, don’t overcharge people.

Matthew B.
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The truck cargo door wouldn’t open or close

Earl E.
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Super amazing customer service Dee was great and made renting easy.

Sam J.
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allan R.
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This place is an auto mechanic that sidelines U-haul rentals. As such, the atmosphere is what one would expect from a shop that mostly repairs small cars and trucks...well used, and a little dingy. The people are very friendly, and when I mentioned the issues I'd had with the truck, they corrected them immediately. I first dropped off the car dolly, and then went to unload the truck, bringing it back later on in the afternoon. During both visits, the staff here were polite, funny, and nice to talk to. I will definitely consider doing business with them in the future.

Vanessa G.
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Wonderful!! Very helpful and kind

Brenda B.
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Excellent!!!!!’!!!! Thank you so much for the wonderful Customer Service Dana!!!!!!!!

Richard N.
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Cannot understand why the rental facilities do NOT clean the inside of the vehicles windows! Always seem to be hazy from either the sun or from the previous renter smoking in it.

JOHN P.
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They are the best of the best...very nice, explain everything to me, and show me everything on the truck as well. Because of Robinsons thats why UHaul is number one. thanks john

lori H.
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Dana was amazing. She goes beyond just an employee for Uhaul.

John S.
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Danah went out of her way to make sure and have a trailer for me to rent.

Arthur T.
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I think the dash board lights are out for the ac and radio area

Nicki H.
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I could not have had a better experience. Was not expecting to meet with anyone since I did the 24/7 share Danah was there to make sure everything went well. I could not be happier.

Richard F.
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Thompson J.
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Just didn't like the process of 24/7 . I didn't even know my reservation was switched to that. Then my pick up was not ready and had to wait till a service tech over the phone fixed the issue. Paid more then quotes and got a bigger truck then I wanted.

John S.
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This was my first time renting from this location and it was a great experience.

Robert N.
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TeRone E.
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Stafff is awesome!

Gary G.
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Robert G.
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Owner / Lady very knowledgeable and professional will definitely use location again and refer to friends. Thanks Robert

Arthur T.
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I feel that Robinson's U-Haul staff is the most courteous and professional U-Haul staffers I have ever met

HOWELL P.
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Rodney T.
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Very friendly and helpful. I would recommend these great people to all my family and friends

Karen W.
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Arthur T.
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I love the staff at this U Haul location. Friendly people in the world

Derick D.
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Service was excellent

Harold R.
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Madison T.
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Morgan S.
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Everything from the paper work, answering questions about returning the vehicle was well explained. Personnel at Robinson,s was extremely nice and friendly. Would recommend them in a second.

michael N.
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Dylan H.
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TeRone E.
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Michael S.
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We rented the 15 ft truck and it worked out well, no issues with the truck and great customer service. Thanks so much. We’ll be back to rent again

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earl H.
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Customer service was excellent.

Beth V.
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Best rental location, very friendly, easy in/out, good hours

Ray C.
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The Robinson folks made the pick-up experience easy, painless, and very, very nice.

Marg K.
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Norman B.
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Denise W.
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They called to confirm our reservation the morning of pickup and had tje vehicle and moving supplies ready. The people at Robinsons were extremely courteous and friendly. I booked my reservation at almost midnight the night before and their shop was the closest pick up point that had the size truck I needed I would drive an extra 10 miles just to do business with them again. 5 stars for great customer service. Its hard to find these days.

Andrew C.
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Eppie G.
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NA

Brian M.
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Great people..customer service was great to see. Because customer service doesn't exist hardly anymore

Pedro C.
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Chuck B.
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daniel K.
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The people at this location are the nicest, friendliest, most helpful people ever. Everyone needs more people like them.

shiphrah Y.
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Continue as you have done. Great Job

JOHN P.
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they are the best. john

Charles S.
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The AC did not work in it we drove over 1,100 miles without AC it was very miserable I would think a company incorporation this big but make sure things like this work properly and their vehicles

Donold H.
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Eddie H.
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Eddy H.
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STACEY M M.
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The ladies here are the absolute best. They are so amazing and take pride in customer service. This is the only location I will ever use if I need a Uhaul again.

JOHN P.
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Very very nice. Because of them, that why UHaul is number one. John Parker

melissa B.
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JOY E.
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The ladies were so friendly and helpful. Drop off was a breeze!

Samuel N.
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Great customer service. Robinson's provided top notch customer service with their new UHaul business. Their reputation in the auto repair business is extended into Uhaul. Dee got me truck with only 2 days notice for Friday. She's awesome.

Glenn G.
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Customer did not leave a comment.

Mike K.
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Great, friendly customer service all the way around. You just don't find personal service like this any more. You guys rock.

keith W.
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The only problem was they didn’t give us a copy of our contract to turn in.

Jonathan J.
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I needed to change drop off location and it’s was impossible to do so so that sucked

No reviews have been submitted for this location.

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