Debbie was extremely helpful and pleasant when we arrived, the truck not unexpected was a litte older but clean and ran fine, picking up and returning vechile was a quick and easy process, the office was extremely clean and everyone was very friendly.
Thomas S
Customer Reviews for Rockaway Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van was dirty
RONALDO SThis was the most frustrating attempt at renting a vehicle I've had in my life. It took me 2 days, 4 miles of walking, and multiple calls and emails to rent a van that was filthy, full of pet hair and crumbs and trash, needed an oil change, had no windshield washing fluid (while the windshield was caked with slush and salt). It was nearly impossible to rent the vehicle without using their "app" - which I have no interest in doing.
Cynthia RNa
JANINE D