Customer Reviews for Rogers Screen Printing
(U-Haul Neighborhood Dealer)

148 reviews

4555 Fayetteville Rd   Lumberton, NC 28358

(910) 738-3102

Location Hours

  • Mon-Fri: 10:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(910) 738-3102

4555 Fayetteville Rd
Lumberton, NC 28358

Services at this Location:

Location Hours

  • Mon-Fri: 10:30 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MINNIE F. 
Rating:
5.0

Very nice and convenient location near I 95

MATTHEW P. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

JERON C. 
Rating:
5.0

Customer did not leave a comment.

Glen C. 
Rating:
3.0

Customer did not leave a comment.

PATSY D. 
Rating:
3.0

Customer did not leave a comment.

FILIPE M. 
Rating:
2.0

Customer did not leave a comment.

Vernon P. 
Rating:
5.0

Customer did not leave a comment.

LACEY G. 
Rating:
5.0

Customer did not leave a comment.

james H. 
Rating:
1.0

I had to drop off at another location because there was a fight after a drug deal at the 5th street location.

scotty T. 
Rating:
5.0

Customer did not leave a comment.

michael H. 
Rating:
5.0

Amazing customer support!

Jeremy B. 
Rating:
5.0

Make sure the equipment they request (Dolly) is in the truck. Very important when moving.

Angelia B. 
Rating:
1.0

I attempted to complete my reservation on your app. however your app is horrible. Your app does not update with your agents. I had to call several times in order to obtain a refund and was on the phone over 40 minutes. During my first attempt to address my concerns the agent kept me on the phone over 30 minutes to subsequently disconnect the call. Very poor experience however no problem with the truck. Michael Powell 910-536-5636 Please call

Michael P. 
Rating:
3.0

There was no one there, almost no uhaul equipment there, and the self check in process was terrible because your website split my order without notifying me.

Mark P. 
Rating:
4.0

Fix the website had problems with it but the workers at the store was a great help in slicing the problem and helped me. I was very satisfied with the service I received.

TerRanne O. 
Rating:
5.0

Customer did not leave a comment.

Loretta B. 
Rating:
2.0

Much difficulty with registration I called to confirm the time and they apparently neglected to pass that on therefore the reservation was canceled. Drop off location was AWESOME and they are the one who arranged the rental.

Linda E. 
Rating:
3.0

Clean the equipment prior to next usage.

kowaski M. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
4.0

Dropoff was 17 miles away but passed what appeared to be a U-haul site in Fairmont. Otherwise all was fine. DLT

David T. 
Rating:
5.0

My pickup location got changed 3 times because the first two did not have the equipment - a truck- I had requested way last April. Then the place I finally found with the truck didn't have any furniture blankets and I had to travel to still another place. But I must say that the national UHaul reservations number really worked hard to help me the morning of my move when place after place near me did not have a one way truck. They went out of their way to assist me and gave me extra road time and miles. They made a stressful, near disaster tolerable and I really appreciate it.

David O. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Have always used u-Haul. Several times always had good service

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Elmer S. 
Rating:
5.0

This was the second place I was sent to. The first was locked up with nobody there. The contract that you sent to me wont open. It is written in a pnp format, that won't open.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Wayne C. 
Rating:
5.0

Customer did not leave a comment.

Rallie N. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Great service, wonderful staff. Will use again.

James W. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Shantel L. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER G. 
Rating:
3.0

Customer did not leave a comment.

Carla A. 
Rating:
5.0

Customer did not leave a comment.

AMANDA T. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Nothing, it was a great experience.

Stephen V. 
Rating:
3.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Great customer service

ISSAC W. 
Rating:
3.0

Customer did not leave a comment.

Roy G. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Frances C. 
Rating:
5.0

The experience was quick and uncomplicated. The employee was kind, informative and helpful in the selection process. I would recommend this location to everyone who needs a rental!!!!! Great Job Rogers Screen Printing!!!!!!!!!

Vickie I. 
Rating:
5.0

Friendly folks.

Frank C. 
Rating:
4.0

Customer did not leave a comment.

Sandra J. 
Rating:
5.0

Customer did not leave a comment.

Carol C. 
Rating:
3.0

Customer did not leave a comment.

Trevor S. 
Rating:
5.0

Outstanding service.

James W. 
Rating:
5.0

Customer did not leave a comment.

Aldon B. 
Rating:
5.0

Customer did not leave a comment.

Sharlisa C. 
Rating:
5.0

Customer did not leave a comment.

Denise W. 
Rating:
3.0

They gave me the keys to the truck but did not hook up the auto transporter. Instead I had to spend my own time on moving day backing up the truck multiple times to line up the truck and auto transport to connect them. They did not provide assistance with this either.

JON M. 
Rating:
5.0

Customer did not leave a comment.

BILL M. 
Rating:
5.0

Customer did not leave a comment.

Adrienne M. 
Rating:
4.0

Customer did not leave a comment.

James O. 
Rating:
5.0

The young man who handled the rental was incredibly helpful. He's a keeper.

Rhonda W. 
Rating:
5.0

Very pleasant experience

Sandra J. 
Rating:
5.0

Quick, excellent service

Jatin P. 
Rating:
4.0

Customer did not leave a comment.

Clarence O. 
Rating:
5.0

Customer did not leave a comment.

lloyd D. 
Rating:
5.0

Customer did not leave a comment.

Cedric L. 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
5.0

The best rental in Lumberton and I have rented from several companies. Convenient, professional and friendly.

Wendy M. 
Rating:
5.0

Make sure you keep them smiling ??????????

Rebecca P. 
Rating:
3.0

I can't say much about the drop off. It was late so the office was closed already. I didn't get to see how the service was.

Amber S. 
Rating:
5.0

U-Haul truck was leaking and got our mattress and furniture wet. Raining all day. I called to report leak and was told someone would call me within 3 business days. No one has called. I called and spoke to someone was provided no assistance at all. I was told I would be given a discount. I have not received a discount

Lisa W. 
Rating:
5.0

Customer did not leave a comment.

Davis T. 
Rating:
5.0

Great location and drop off was convenient

JAMES B. 
Rating:
5.0

Best customer service around.

Charles B. 
Rating:
5.0

Great checkout procedures

JAMES B. 
Rating:
5.0

Management and customer service were excellent. Quick turn around. Real friendly, home town service. Will definitely recommend and use again. Thanks guys!

Sonia L. 
Rating:
5.0

Customer did not leave a comment.

Denise B. 
Rating:
5.0

My original pick up/reservation location was in St. Pauls, NC where i was goung to be loaded my belongings from but was changed to another location in Lumberton,NC which is about a difference of 15-16 miles. I had to purchase additional mileage. Wasn't happy about that.

eric L. 
Rating:
4.0

NICE PLACE AND LOCATION. COURTEOUS. I WAS RUNNING LATE TO PICKUP RENTAL. I CALLED THE LOCATION AND INFORMED THEM I WAS GOING TO BE APPROX. AN HOUR LATE BEFORE PICKING UP RENTAL AND WAS TOLD IT WAS FINE. VERY PLEASED WITH THIS EXPERIENCE.

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Sheila H. 
Rating:
5.0

Personel kinda rude

Daniel H. 
Rating:
3.0

It was an after-hours drop off so just dropped off the paperwork and keys. Nothing else was or should be expected.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

RANDY M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

Detrie P. 
Rating:
5.0

Customer did not leave a comment.

Arland H. 
Rating:
5.0

This is a great drop off location; convenient to I-95, clean parking lot with clear instruction and signage.

Paige A. 
Rating:
5.0

Customer did not leave a comment.

TERESA H. 
Rating:
3.0

When I sign up online for one location, don't let me sign up for that location if they don't have what I need! I signed up for a different place, went there, then saw that I had to go to a whole other place 15 minutes away.

Talia C. 
Rating:
5.0

Missed the invite in, doors locked the phone conversation was a blessing to be able to drop off the key in the key box.

Lora O. 
Rating:
3.0

Customer did not leave a comment.

RONALD T. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
4.0

had a minor issue the return of our dolly not being recorded, but was promptly resolved. friendly, helpful. no outstanding issues when using this location.

dennis J. 
Rating:
4.0

Customer did not leave a comment.

Ronald T. 
Rating:
3.0

Reserved trailer was not able to be picked up due to lack of functionality with lighting. I was required to drive to a different location in town to pick up a functional trailer.

Cynthia M. 
Rating:
5.0

No issues. Thank you for your help.

dennis J. 
Rating:
5.0

Maintain more units to select. The access to the site is awkward.

kimberly H. 
Rating:
5.0

Wonderful service! Nice staff!! No complaints!

Jackie T. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Ask if your card should be run as"DEBIT" or "CREDIT". There is an EXTRA charge if run as "CREDIT".

James H. 
Rating:
3.0

Staff need to be honest with you and stop charging for things no one rd me about.

donald T. 
No reviews have been submitted for this location.

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