This location was very good at a last minute change in location except they did not have the supplies on hand that we ordered and prepaid for. We had to get our packing supplies at Home Depot and lost the $$ we prepaid uhaul.Samuel C.
Moving Truck Rental in Lumberton, NC at Jones Auto Sales And Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lumberton, NC 28358
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The truck had bad tires which made for a bad trip and a rough ride. I also didn't get the dolly I ordered.kayla M.
The customer service was GREAT I would use you again. Thank youDella T.
We were very impressed with the attitude and efficiency which was displayed by the Jones UHAUL EMPLOYEES...WE WILL DEFINITELY BOOK OUR NEXT rental with themkenneth C.
Always pleased with the customer service, the vehicle and the great value and convenience. Thank you so much.ANITA C.
Previous customers things were left under the seat to include a dip spit bottle. The uhaul had a pad lock on the bay door and we had to call roadside assistance to cut it off. We then had to purchase our own pad lock that we were not reimbursed for. We did not receive our utility dolly and had to go back to get one the next day.Jory B.
Very disappointed that because of severe rain I was about an hour late returning the truck and was charged a full day's rental.Kenneth T.
The Clerk was very pleasant and courteous, but there were no attendants in the yard. We had to hook up the trailer ourselves. The inside of the trailer was dirty and damp; some kind of wet sand or something. The experience was not at all bad, but were it not that we use trailers frequently, I am not sure this trip would have been as successful.BRADLEY S.
Get rid of the virus. Great place to get truck.James D.
Charge less for mileage!Mary C.
Always had good customer relations at this location. If I had not, they would have known it. Good rental and good equipment. Never had any problems so far.dewey P.
Everything was great!GREGORY M.
Paid too much for the mileage.Shawn H.
Keep doing what your doing pleasant people to deal with everything else will take care of itselfDalton M.
I had to hook the trailer up by Myself. Wiring was missing and I had to go find someone to provide the missing part. I tow different trailers regularly but for someone that is inexperienced it would have been difficult at best to hook the trailer up. This trailer has no jack and is MUCH too heavy to lift on to the ball as I had to do.William W.
I was very satisfied with this facility and the competent staff. There was no problem in making a reservation and no problem with checking in/out of truck.John W.
Enjoyed there service i was very glad I was able to purchase a trailer hitch and ball there for a good and reasonable price definitely would go backDelorean B.
Make sure the app is working! Waited by our initial pickup location 1 1/2 hours trying to solve the issue. Went through 3 customer service reps before one was willing to stay on the line with me until the problem was resolved. Even then, I had to go to another location to pick up my truck. Even though they gave me an upgrade, which I didn't need, I rather have been offered a discount on my rate for the trouble. Was not a good 1st experience with U-Haul.Stephen S.
We were well pleased with everything!Brue M.
Customer Service was professional, thorough, swift and very courteous. I would most definitely refer their company and use their U-haul Services again. Thank You!! Satisfied Customer, Tonia McNairTonia M.
I broke down with a trailer on i95 and they helped me get in a truck and a car dolly to make it 500 miles to my destination. They even helped me transfer everything from the 5x8 i was hauling to the box truck I rode in the latter half of the trip.Brian R.
Everything was great. And was well taken care of.Robert O.
No improvements needed. Heather was wonderful and very helpful!Shelia D.
There was leaves in the trailer.Conway B.
Fully inspect trailers before releasing to customers.Alexas P.