JOSEPH C.
Customer did not leave a comment.
Customer Reviews for Rogersville Home Center LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Rogersville Home Center LLC
CURTIS S.
We dropped the truck off after hours. Had a convenient drop box.
Jeffrey F.
Truck was returned, and inspected, by a very nice person! She was professional, helpful, and very pleasant! Thank you! Great J O B !!!
heidi D.
E-drop off was good, Location was easy to find and access. Rated it average because we never saw anybody and never went in the store.
RICHARD M.
The representative whom I dealt with was professional and knowledgeable about the item being rented. She was thorough and friendly. Great rental experience.
david O.
These folks made the best of the bad situation and provided apologies for all the inconvenience we had gone through.
ashley K.
Need to improve online checkin. We listed contact information but didn't know they would be contacted immediately. We had to call and let them know we were renting a UHaul. I asked Jason in customer service to call them again. We had to take selfies several times, along with photos of our driver's license. UHaul said they didn't get them when they went through on our end. It took about 30 minutes from start to finish before receiving the code to get into the truck. It would have been nice to preregister so we wouldn't have had to wait so long at night.
Larry H.
Picking-up seem to have issues for the clerk, but he was able to call the 800# and it was corrected.
frank H.
Everything met all expections. Very well run operations at both ends. Will use again.
RONALD R.
The left outside rearview mirror is positioned incorrectly and should be moved out farther. Apparently, the mirrors are locked into place and cannot be repositioned. Not good as the driver, depending on his seat position, may need to move the mirrors. The ramp is extremely hard to put in place and even harder to drop down and slide back under the truck body. Mechanism needs to be greased.
gregory M.
Easily done,no hassle an hats off to the staff thank you everybody GREAT JOB
frank H.
Excellent
JOSEPH F.
Keep up the good work
Tamma J.
Everything was just as expected.
BILLY T.
My first time. I enjoyed drive it. I thing every thing went well. I would rent one again. Thanks for every thing. .
CHARLOTTE W.
Excellent user instructions in both the written and location explanations.
Lee S.
Advance check-in worked beautifully.
Kimberly F.
Gentleman was awesome and equipment clean and easily accessible. Very good experience. Change nothing.
Troy W.
Don't have any comments at this time
Daniel M.
They were friendly and easy to work with to get the rental. We were returning customers because the first time went so smoothly.
Jessica G.
Doing well, guys. We appreciate your friendly service and willingness to help us make OUR business better.
Mark C.
Wonderful customer service and hospitality. We have used this location several times and have never had any issues.
Jay C.
The pickup was good but to drop off the uhaul was not the best all the locations closed way too early.
Steven G.
The customer service at this location is outstanding. Would highly recommending renting from them.
Sheryl B.
Nothing, they were very helpful & accommodating!
Dennis B.
Came out directed me where to go, very helpful and courteous
Susan S.
Friendly atmosphere.
Brian S.
Coffee and Donuts?
William R.
Absolutely!
William R.
Great service! In and out quickly and efficiently!
BARRY C.
I can not say enough about how friendly the staff were and so very helpful. I very pleased with their service and will use them again.
Donna H.
Great customer service
ANNA R.
Very kind and helpful. Thank you for being so nice.
Christopher B.
Kept in contact help me locate best rental deal also very helpful in more then required ways.
ROGER S.
The location was excellent. Nice friendly people. But the UHAUL website was wrong . The trailer I rented was too short for the vehicle (96 f150 long bed). I couldn't use it , I waisted $70...
Felipe R.
I would use uhaul again the uhaul representatives and everyone at the uhaul office was very helpful and answered all questions i would use uhaul over any other moving truck company thank you
Christine W.
Very friendly, helpful people!! The hospitality here is amazing! I will use this location again and again!! GREAT experience :)
Pat B.
Very friendly staff and great location.
shanta C.
Not that the location was horrible, it just had an employee who wasn't very professional..... she was too busy on her cell phone, complained about everything she had to do, rolling eyes, her whole demeanor was just Disrespectful, and unprofessional.
Christine W.
These folks were the nicest, most hospitable people I have dealt with in a LONG time!! Above and beyond in every aspect!! A VERY pleasant experience!!!!
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