Nasty bathrooms. Easy return though.
Dennis S
Super Marathon 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mosheim, TN 37818
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Customer Reviews
- 3.0 Average Customer Rating
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The person who I dropped the UHaul off to did not seem to care about the air conditioning being out. She also made sure to not rush to check in the truck
Braden MCarry small items. Filthy restroom. Not the locations fault here but I was relocated here by a U-Haul dispatcher and they did not inform me that this place did not carry small items even though I called for this in my original reservation.. since I could not rent 2 dozen furniture pads now unexpectedly, I was forced to purchase $80 worth of blankets. Had I known this was the case I would have asked to be relocated again. When I mentioned this to the regional manager and this lack of communication he basically stated it was my fault for picking a location without small items.
Dylan LThe staff was friendly and helpful. I was treated like I was a person, not just a customer.
Dorian SWe got the truck and it was absolutely disgusting and there were vapes in the cab. We arrived at 9:00am and it took them two hours to send the contract to my email and when I did get it, I was unable to read it because it was in a different language. I booked the truck for a 24 hour period but I only used it for 12 hours. Before I dropped it off I asked them since I will be dropping the truck off after hours do I need to do anything with the app or call customer service and they said that I since I talked to them they would put it in their records. They didn’t do that. I didn’t get my receipt until the next day and they charged me for a $30 insurance fee and an extra day. I will never come back here!
Elizabeth W