Customer Reviews for Roosters Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Roosters Auto Care

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linda R.
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Customer did not leave a comment.

William B.
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The only complaint I have is the parking lot. Its been a long time since its been paved and the pot holes are deep and dangerous.

RYAN S.
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Great small family owned business. Chris & his father Darice will go the extra mile to accommodate and work with you. Check with them FIRST. I've used them numerous times and NEVER been disappointed.

Steven S. V.
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Customer did not leave a comment.

Matthew S.
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Only nearby location with smaller 4x4x8 trailer

bill M.
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Everything was super great.

George M.
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Customer did not leave a comment.

Jennifer H.
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Roosters Auto Care 847 N Broad St Fairborn, OH 45324 Took $283 off my card without my permission. And I'm also being charged for equipment that was not provided. And I'm being charged by Uhaul themselves. I will never rent again

Wayne M.
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Brian B.
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Ashlee T.
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sam L.
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Nothing....GOOD JOB

Rodney P.
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Customer did not leave a comment.

Shanice B.
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Josh P.
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I did not receive the furniture blankets (10) that I ordered and paid for. Because of doing Truck Share, it made it hard to figure out how to remedy this, or get refunded.

Scott R.
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Owner was awesome, showed me how everything worked. Definitely will be back

Brandon H.
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linda W.
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ASHRAF M.
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Timothy M.
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The access road was full of potholes, and the area was not well-lit.

Kevin S.
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N/a very pleased with this rental

Shannon L.
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Owner was so kind and easy to work with. Would recommend!

Aaradhya M.
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This place is easy to rent. Great service.

Donald R.
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Customer did not leave a comment.

james R.
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Turn signals on truck were not operable

Samuel B.
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Keep doing what they do,,they are greatly appreciated

Sarah S.
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i dropped off after hours. the parking lot was clean and organized and easy to navigate.

James L.
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Location was closed. Looked like a junk yard. Would be very scary at night.

Leslie M.
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Customer did not leave a comment.

Derrick S.
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Mr Spurlock was friendly and EXCELLENT customer service

Tabatha B.
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Theodore C.
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Robyn G.
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Cheryl S.
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Kimberly B.
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David H.
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Curtis L.
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Cheryl Q.
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VERY helpful!

Dirk D.
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Customer did not leave a comment.

Melloni B.
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The man that helped me was excellent. He had excellent customer service. But as a customer I could never go back here due to how uncomfortable I felt in there as a black woman as another staff member treated me as if a customer who came in after me took priority over my service. I could elaborate but I will save it for another day.

Loren G.
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Stop smoking in the lobby.

Del V.
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Nice people. Good to work with.

Dirk D.
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Customer did not leave a comment.

Damion S.
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Charles K.
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Adedayo D.
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JEFF F.
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darlene F.
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Nothing

Trevor S.
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Customer did not leave a comment.

herman B.
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Have someone there the website says opened at 1

Richard D.
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Offer some kind of discount like military. Penske is cheaper with just as good equipment. Next time I'll go there.

luke H.
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Most my issue is with U-Haul and their ability to schedule. This location on SATURDAY opens at 9am. But was scheduled to pick up at 830 on Saturday (guess they just looked at the week day hours). So had to wait half hour in my car for it to open. The guy ended up being 5 min late to open. Which normally wouldn't be too annoyed with but added to half hour, not good. Took while to finally get the keys even though I pre checked in online. All because the U-Haul site or his computer was super slow. Only good thing was I did get $50 refunded me due to failure of schedule guarantee. If you going to use this place just due contactless. That will save you from all the issues I ran into.

David R.
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The location itself was fine, but the cell reception there was terrible. It took us an hour to go through mobile pickup due to spotty and weak reception. For most of the process we actually had to go across the street to the CVS parking lot for better cell coverage.

jim C.
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Customer did not leave a comment.

Adedayo D.
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Robert G.
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Phil S.
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Elizabeth C.
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David M.
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Cleaning the back of the box truck by sweeping it out for the next customer and having it smell fresh and clean. Plus inside the cab needs to be cleaned by wiped down and sanitized

Kaylynne B.
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The older gentleman was absolutely great in this process of picking up the truck. Gave us a crash course on the basics of the truck! Highly recommend this location

STEVEN V.
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Everything was perfect

William P.
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Customer did not leave a comment.

Kenneth P.
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Great people and service at this location! They made this such an easy part of our move and at a great price!

Nathan D W.
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Thorough and professional staff person

Jordan A.
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i used the equipment for less than 6 hours and thought the charge would be pro-rated. should rent by hour if used less would be a plus.

Chandler T.
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Very professional and polite service.

Kody P.
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I had a fantastic time with Uhaul. I had several issues with my scheduling due to an issue on my side. Uhaul was able to be very accommodating with schedule changes and helping me get everything in order for a great move. I could not have asked for a better company to work with. I was a little skeptical at first for picking up at a site that wasn't Uhaul owed. Boy was I wrong. It was close to my house and easy to work with. Roosters staff was friendly and ensure I got everything I needed. I was very happy and will recommend Uhaul and the Roosters center for pick up. I even thought the price was cheap for my three day rental!!! Could not say anything negative.

Trevor S.
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Best service I've received from any uhaul or pick up location

patricia L.
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Customer did not leave a comment.

David S.
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ebonee R.
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Catherine H.
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keith D.
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very happy staf help with hookup ,made sure all my need were covered

Ronald S.
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Customer did not leave a comment.

Eric L.
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Very easy in and out.

Joseph M.
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Brien L.
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Happy with the service.

Mitchel N.
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Customer did not leave a comment.

james D.
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joseph M.
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Brandie D.
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Siddhartha D.
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NIck W.
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Trailer was covered in mud, ramps and floor from last rental customer, pretty ridiculous to pay this kind of money for a rental and it be in this condition

Charneka W.
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Customer did not leave a comment.

Sherie R.
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The two gentlemen working there went above and beyond to get my car hauler ready when promised. They also were very helpful in explaining it's use. Great service guys!

jerry K.
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Customer did not leave a comment.

Steven V.
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Extremely dissatisfied with service at the Huber Heights location. Our guaranteed truck was not available when we arrived so we had to go to the Fairborn location. It was very inconvenient.

ryan M.
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Try to eliminate the smoke smell from the cab with an ozium air freshener. Other than that, it was an excellent experience. Thank you for making everything so easy to use.

Kino H.
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Customer did not leave a comment.

chrissy O.
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The people working were very helpful and knowledgeable,

Jeffery L.
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1. Don't indicate on the website that the drop off location is optional when Vans have to be returned to the same location....this caused some major issues for me in time and additional costs for mileage. 2. I understand this location is a repair shop and not actually "uhaul" but having locations talk negatively about uhaul's online systems, etc is not good for business. For example, when I mentioned that on the site the drop off location was "optional" it was as though they deal with online issues all the time from you guys. Even though the guy could barely use a keyboard? Just my 2 cents. I wasn't impressed and missed a 1/2 day of work b/c of this. AND the van actually has a sticker on the front that says ONE-WAY?????

Joe L.
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You over charged me for the service I turn in the truck after hours

Charles S.
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Customer did not leave a comment.

Kathren R.
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This was a short notice rental need. The experience with Roosters was exceptional. The gentleman took time to explain how to unhook the doors, where to put in fuel, and the graph indicating how much fuel to purchase. I will definitely recommend this location.

Barry P.
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Customer did not leave a comment.

Cassandra S.
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The location was good. The workers inside were very helpful but trying to pick up and drop off the uhaul was hard my phone would not work to pick it up I tried 5 times I also had problems while trying to drop it off. The system just was not working right. Also the back of the truck had a odor to it.

cheryl S.
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wonderful guy

Jim P.
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Customer did not leave a comment.

Adam S.
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Customer did not leave a comment.

FOREST O.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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