This was not the location that I scheduled the pick up from I scheduled pick up in Topeka, they switched it to this location. This location didn’t know I was coming at 9 for pick up. Nobody helped hook up the trailer. I wasted 50 minutes of my time driving out to this location to get the trailer when the location that I scheduled the pick up was only 2 blocks from the apartment we were moving stuff out of
Luke W
Customer Reviews for Rossville Neighborhood Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A cable on the trailer was old and broken at pick up. The rest of the trailer was solid and functional
Jeffrey GThe employee didn’t know what they were doing. I had to look over their shoulder and tell them what they should do. A 30 minute appointment turned into an hour. Plus, the reservation location changed the night prior which added a 30 minute trip to my day.
Geoffrey G