Truck was covered with dust and dirt. Windshield was not clean. Would have been helpful if AGENT went over return procedure for weekends (store is closed). To many signs and not a simple process for people that don't want to put additional apps on their phones. Way to dependent on smart phones for transactions.
mark p
Customer Reviews for Royal Salon MsHumble Hands
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly manager!
katherine JWe dropped off on a Sunday, we weren’t sure where to park. Perhaps, if we had come when personal we’re there, it would have been better.
Michelle DCheck in was easy and convenient, equipment was clean and in working order, Costumer service was Amazing. My experience was perfect. I will be back. Thank you.
Kanvass WPerfect for my move! The location was super convenient, and the service was friendly and refreshing. I only needed one trip, which was honestly the best part of the whole experience. Highly recommend this spot for any U-Haul or trailer needs!
TARIKKA MPrompt and friendly service. In and out in 15 minutes.
JOHN QY'all charged my card 4 times and I should of only been charged one time for 67.34 and I was charged twice for 67.34 and twice for 96.89 and y'all give me the running around
Tianna AConvenient
Lisa WBe up front and truthful.
STEPHEN ONothing
LISA SI did a after hour return, so I do t know
DENE LThe person was doing someone's hair in a salon and acted like our dropoff was an inconvenience. We were there for at least an hour and U-Haul changed the contract from a one-way to an in-town rental, which created lots of problems.
JACOB L