Customer Reviews for Roys Enterprise
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Roys Enterprise
yesenia M. on
Nice people
linda C. on
Nothing, everything was 100%.
John B. on
Great service
Mark H. on
Roy is very customer friendly and knowledgeable. Will definitely use Roy again for any of my future U-HAUL needs. I would recommend Roy to anybody.
marshall E. on
Very friendly folks.
susan B. on
Very nice folks to deal with.
Brian H. on
prompt efficient workers
Tina H. on
nothing, drop off was fast and easy.
Helena T. on
Professional customer service was given. I will go there again if I need a rental
Ella D. on
The Person who helped us out was kind and courteous. He answered any questions I had. I would rent from here again in the future.
SHANNON W. on
Cab of the truck was filthy and the front bumper had extreme damage to the point it was almost a hazard to drive
charlie L. on
Professional and prompt service from the staff.
Andy H. on
Roy and his team were amazing. Extremely professional and provided great customer service through a couple of challenging situations. Love these guys!!
curtis D. on
Rented 3x here and always a slow check in. Always seem to have "system" issues. Lots of clicking and clicking on the mouse.
ralph B. on
There is absolutely nothing that needs to be improved.
arlene B. on
We appreciated the lock coming with the truck.
Shannon B. on
I will definitely rent from this same location next time! They are very helpful and really nice folks!
teddy J. on
Work on getting rental prices lower.
Carolyn L. on
Nothing very great customer service excellent people will rent from them again
Carolyn L. on
Could not ask for nicer people or more helpful. Even waited on us to return the trailer since I was only going to need for a couple hours. If I need another one locally I will use these to get it. best people I have ever rented a u haul from, beats the huge places any day.
raymond B. on
nothing
DONALD L. on
Again survey don’t help someone please call me 336-240-0776
eva G. on
You Can continue to be a reliable source of help when a customer is renting a truck.I appreciate your help with my rental.Thank You.
mark C. on
Roy provided a pleasant and well informed rental experience. I will continue to use his business for future rentals needs.
lyn P. on
The trucks need to be charger either for gas ..or for miles but not both .. I paid 126.00 for the truck Plus 30.00 for gas ..I only had the truck about 6hrs .. It is crazy the trucks need tie downs an hand trucks in them
barbara H. on
Just one mix up after another
nellie R. on
Very nice and friendly.
JAN B. on
Efficient
Brian B. on
Always great service with Roy's Enterprise.
jim P. on
Very pleased with the equipment and the customer service
Jack L. on
rates very decievable,
Luis M. on
this location has always been excelent, i grew up a block from them.
james H. on
Roy's was a good place to go to but I had to drive from Thomasville Lexington North Carolina to get a U-Haul on because a place in Thomasville what not Rent me one because of someone else in the room with the same last name and I thought I was with him and that damn place in Thomasville North Carolina I would not recommend to nobody on national highway or highway 109.
Mia R. on
The phone Customer Service could be better and have respect for the customers.
Tony B. on
Vary good to work with excellent
Toby V. on
Your good the way you are
jimmy D. on
The truck was leaking transmission fluid and power steering fluid. Transmission slipping so bad we couldn't even use the truck. Horrible experience.
Ivan M. on
Everything was excellent.