Mike K.
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Customer Reviews for Roys Enterprise
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Roys Enterprise
Patricia G.
Exceptional employee and courteous service
heidi W.
Customer service was top priority. I had trouble with online order, but gentleman at store helped me get equipment anyway. He definately went above and beyond normal and it was greatly appreciated.
Judith L.
Customer service was great and the gentleman running the counter was extremely helpful. The gentleman who hooked us up to the trailer was new and still needed help in learning.
Nancy B.
Even thing was good even one was nice will tell all my friends and family if they need a U Haul they should come and get one from you.
Scott W.
Excellent, don't change anything.
Frank D.
Don't see anything that needs Improving. I have always used Roy's Uhaul quite a few times they're always nice courtesy and I have recommended them to several people.
bridgette V.
Great customer service!
george H.
Roy and his team members were very helpful to us. They went all out to accommodate us. I was so pleased with Roy's service. Everyone was so polite and helpful and made us feel at ease. Great people!
Conley C.
great customer service
Mickey S.
Roy's always goes the extra mile in customer service!
Carolyn R.
Excellent customer service. Super staff. Always a pleasure to do business at this location.
sheila S.
Professional and very friendly/helpful staff.
Darrin T.
Have used this location multiple times due the great customer service and ease of renting and checkin and checkout. Family run, courteous, and friendly.
jimmy B.
Love doing business at Roy's Very friendly and helpful Will have a long relationship
marty B.
Super nice guy very quick and smooth transaction
Lucille B.
Staff was very friendly and helpful.
kisha P.
My money not back on my card
Chad P.
Second time using and always know now what to expect! I also picked up and dropped off after hours which through the app was a breeze. Thank you Roy's!
Anthony C.
Very well pleased with the staff and process. Staff was very friendly and informative. I was a little confused on the billing of my credit card but it was later explained very well. I will definitely use this company again.....I will be moving again within the year hopefully.
victor S.
Enjoyed the crew at this location, very nice people, helpful and great customer service. Will definitely do business here in my future needs, thanks guys!
Edwin L.
Ray Hargrave and the staff at Ray's Enterprise are professional, efficient and extremely friendly. I have dropped off U-Hauls at many locations in the states of NC &SC, and they are the best drop-off location by far!!!
anthony S.
Roy was awesome to work with on my move. Very accommodating and helpful.
Charisse D.
Nothing! Great ppl, great service nice and polite
MICHAEL N.
The people are friendly and helpful and work really hard to make sure we were satisfied. It was a friendly and welcoming experience
Catherine H.
This is such a wonderful place to rent from ! The owners are so kind & helpful!!! A++++++
Harry K.
Absolutely nothing, good customer service and great product
Jeff W.
Nothing. Staff was very helpful and friendly
asheton M.
Roy was great! Quick, easy going customer service! Will definitely be visiting this location again !
doug W.
nothing.....I was met with great service, in fact the service was the best in the history of using U Haul. wish they was in Pa. they waited on me to return past the closing time, helped me hook the trailer I rented so yes a 100% great experience.
Kevin L.
Roy is always very helpful in getting us what we need.
Beverly S.
Great customer service
Eric S.
Always good customer service. I have used them several times over several years.
Ryan M.
Customer Service was great, but we were told that we had to sweep out the back of the truck before returning it and once we opened it after we picked it up, there was broken glass, gravel, and tons of dirt in there.. my husband swept it up before we loaded our stuff inside and there was still broken glass everywhere stuck between and in every crevice.. it was a nice and easy return as we did an after hours drop without any issue.
roy H.
knew what they was doing,well organize....thanks
katherine H.
Roy and his staff were remarkable. If I ever need a rental truck I will call Roy first! Thanks Roy
Michael S.
Very friendly, quick process.
jerilyn Y.
I appreciated the kind & clear manner in which the gentleman spoke to me about the rental. He didn't talk down to me. He clearly explained the rental process & pricing structure. I was in & out in a matter of minutes. The truck was clean. I will recommend them to anyone I know looking to rent a U-Haul truck.
janice H.
I've used this location before. They are always customer friendly and very efficient.
Jason H.
Roy's is always very professional and speedy.
heather P.
Transmission wasn't functioning properly. Gears kept 'missing'. Cost of renting a truck have skyrocketed. I'd rather pay a friend the $100 it used to cost for 24 hours than pay $250 for 90 miles round trip for 4 hours.
DAVID W.
Great friendly service
Charlsie D.
You could update the the look of the location, but other than that I had no problem with picking up the truck!
Jack R.
A local shop in a small town. Roy's was easily accessible and provided quick assistance to get my rental out in the road. I'll certainly use them again.
Allyson L.
We have always loved this location and the family that runs it
kelly J.
Very very nice gentleman and his wife, they were great and when I had to call and needed the truck for another day he was gladly to help me out, when I buy my home I will definitely go back there. Great customer service go's along way.....
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