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Christopher L
Customer Reviews for Roys Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My labor help !!!!!!! Outstanding Last-Minute Help! I called this U-Haul was informed they didn’t have labor movers listed.. so they set up mover (Rickey)on very short notice, and he still showed up and got the job done quickly and professionally. He was courteous, efficient, and went above and beyond to make the move smooth. I truly appreciate his willingness to step in last minute — he was a lifesaver! Highly recommend if you need a reliable and hard-working mover.
ANDREA TLove doing business with Roy and his folks!
Michael KNo issues on the return. Fast and courteous.
DAVID LProcess was easy. People were very friendly and helpful. Have used this location several times and always satisfied.
Randy TBest place in town to rent from. Always quick, friendly and efficient.
Mark HNothing. Continue to do what you do.
Carrie FYes, clean.
JACK BGood experience with using uhaul
ROBERT JNothing
Karene CThis location is colocated with a furniture store. Unusual but it works.
RUSSELL WCargo van was dirty but I appreciate getting it 15 minutes before closing. It ran well and staff was very friendly.
Lethenia PEveryone was so professional and friendly! Thanks for everything!
TORRY CTh counter lady was very helpful and nice
richard sGreat Service checking in and checking out. Very efficient. Thank You
James Beasy and helpful
RANDALL KFast and friendly
tammy tRoy’s is so reliable I always use this location. I moved out of state so I won’t be able to use them anymore but I definitely recommend them!!!
Kristina MService was excellent. Staff were friendly, professional and helpful. I have used them before and they are always excellent.
John BRoy is the man the whole family is amazing and always helpful
Jerry JEveryone there is so friendly and helpful!
Glenn HThank you U-Haul Everything was Great and Excellent customer service
Joyce MI need the correct adapter for the hook up for the trailer lights and motorcycle straps. But the people were excellent and they service . %100
bryant jGreat location would not rent no where else
brenda hOne of the hold down straps on the hauler was broken and unusable, the other side was rotten and close to breaking. I had committed to picking up a car and had to use this hauler anyway. I stopped along the way to buy extra straps to hold the vehicle down safely. Poor maintenance on U-Haul’s part.
CHRISTOPHER KVery Friendly and helpful to get you on your way. Explained everything.
niels gGreat customer service
dawn wPut more gas in than required for return. No discount.?
Joe HNo improvement. Staff was excellent.
Donna CGive me a print out of my charge’s before I leave was offered insurance accepted then declined but was still charged $15
Chester CNot only was the gentleman super nice and helpful, but this location is also a small furniture store with quite a few nice pieces and reasonable pricing! I would definitely recommend renting a UHaul and while you're there check out the furniture!!
Christine MKeep doing what you are doing
CRAWFORD HVery quick and easy. Also polite
TRACEN TNothing
Jeff MMade returning the trailer quick, simple and easy.
Derrick BI was charged a fee when I returned the truck. Probably for gas. But I sent a picture when I got the truck. It was on empty. We left it with more gas than it had when we picked it up
Janis ACheck engine light was on upon pickup and truck was infested with roaches.
Jennifer RWalked into Roy's uhaul without an appointment, everyone was extremely pleasant and with no problem we were able to get a truck for a couple of days, fairly priced, caring people called to see where we were so as not to exceed our time with the truck saw us drive by and not stop called to see what happened, filling up the truck and then turned it in. Got a nice little discount so thank you Roy for being the nicest salesperson I have ever met. Thanks Beth & Barry
BARRY SEveryone i worked with at this location was very helpful and i thank them for their assistance.
PAUL EA warning about the latch on the door. Latch needs to be locked in the open position before opening door.
Kent GThis is the 4th or 5th time that I have rented a U-Haul from Roy’s. They never disappoint! Clean, reliable trucks and excellent service! Big variety of rentals there. I highly recommend Roy’s!!
Billy HContinue to welcome a person with a positive smile as well as your professionalism and courtesy.
James MNothhing. Everyone at Roy's is great!
Eric WThis has been by far the best experience on renting from uhaul. The people there were very friendly, fast and helpful. I have moved several times in my life time from GA, FL, SC, and NC and have used uhaul each time. So when I say this experience was the best ever I mean it.
Shannon KThey were so kind professional and knowledgeable
Lena SEverything was good.
Brittany CThe truck needs to retire! Hard to shift. The oil light kept coming on. It started to rain and there was no windshield wiper on the right side.
Laura FGuys inside were very friendly and had us inspected and hooked up in no time.
BRYAN SThey don’t have to improve anything. The customer service is excellent.
Thomas V