Customer Reviews for Rush Express Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rush Express Services

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Jonathan R. on

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location was in a very dangerous location. I did not feel safe. the inside of the truck smelled like pet urine. Also, not to the fault of this location, but I was called and asked to pick up the truck at this location. I wanted to pick it up at the Brimhall location in Bakersfield. I was ok with picking it up somewhere else and they said they would compensate me with mileage and that did no happen. In fact, I believe I was charged more. I ordered the smallest truck, that was supposed to be for $19.99 and was charged $40 and then I was charged additional mileage. There are so many discrepancies all in one shot. I thought was doing Uhaul a favor by going to another location to pick up the truck and I end up being overcharged. I will be using another form of transportation for our company going forth. This was convenient for Uhaul, not me. RE: 27554584

darrin H. on

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Make sure it has tires on it that are safe, your excuse that you just got it in is not an excuse it should not be put on the rental sheet until it is safe or functional to rent , bald tire is a no no

Ajay S. on

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There were guard dogs on site and it was very intimidating I felt most unwelcome...

Andre W. on

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Customer did not leave a comment.

Julee C. on

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Israel C. on

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Sandra P. on

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Eldon P. on

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Sheron L. on

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Randy F. on

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Kirby M. on

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Great friendly family run u haul center had everything I needed for my move including guys to help load and unload. U haul trucks

david L. on

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Very nice professional people, fast and courteous. Great experience

Ladonna M. on

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Awesome ur doing all your great deeds ...God Bless!

Belinda R. on

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No improvement needed. Well managed, friendly service. We will be going back if we have any uhaul needs.

Belinda R. on

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We were treated kindly, nothing needs to be done to improve their service.

Ivan C. on

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Very nice and helpful

Kirby M. on

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Family style setting Love it, fast friendly staff, they bring the Truck out to you, 24 hour return nice .

Laura A. on

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For me nothing you guys have very good service

Aurora A. on

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Everything was perfect at this location

Tom P. on

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Customer did not leave a comment.

harry E. on

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There was no one at the location when we returned the vehicle. I owe for a couple of extra days, so I wrote on the contract for the dealer to bill me for what I owe. I also no longer have a copy of the contract for insurance purposes. I must say that the experience was disappointing and frustrating.

Maria S. on

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Customer did not leave a comment.

anna M. on

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Tell the truth

Chris G. on

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You are trying to over charge me for use of trailer.

CARLOS R. on

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This location does not have or sell equipment you normally need for a trailer. I suggest you call ahead of time to make sure owner is there or you will have to wait outside for a while until they do show up. Beware of dog as well, he’s very intimidating.

Barry W. on

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Nothing was great to work with fast friendly staff , family style setting. Close to my house on the East , Northeast side of Bakersfield CA.

Debra D. on

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Customer did not leave a comment.

Rueben D. on

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At the time of pick-up the gas gauge was less than a quarter. I dropped off the truck the same amount of gas but I was charged $64.06 which is not fair.

Troy R. on

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Old school house with the accompanying old men and an overly relaxed lab. The place was a time capsule and I dug it the most baby!

Robert M. on

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Over charged

Steven C. on

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Customer did not leave a comment.

Gregory M. on

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Customer did not leave a comment.