Despite inclement weather and a power outage, I was able to get my rental. Folks on site were friendly and helpful. Van did everything I needed it to do. Return was easy too. Would recommend this location. Make a reservation though, it's a relatively new U-Haul location and they have fewer vehicles than larger locations.
Michael H
Customer Reviews for SOS Stove & Fireplace Shoppe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was my first experience renting a van electronically. There was a bit of a learning process which will be much easier in the future. My one frustration was that the location that I reserved the van at did not have a van for that day/time. While an initial confirmation email was sent, a second email, which I overlooked, was sent stating that I needed to pick up the van at a different, less convenient, location. I found this out when I incorrectly went to my initial reservation location to pick up the van.
Michael F