Customer Reviews for Sabor A La Mexicana

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sabor A La Mexicana

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armen H.
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Customer did not leave a comment.

BENJAMIN C.
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The location Sabor A La Mexicana is great! No issues with them. The issue is I'm supposed to get my truck at 8am at Pasadena. But the app did not work "saying rideshare is not in the contract" but it is in the terms. The office in Pasadena is still closed. Nobody there helped me with my issue. I called customer support. They changed my appointment to get a truck in Pacioma. These troubles took me 3-4 hours delay to be able to start moving items. This cost me money because of such a bad u-haul app and a bum employee at Pasadena didn't went to work.

alina M.
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Poor customer service, no people skills. I was charged twice for a one day rental of a 10 footer. Save your selves the stress and headache of being ripped off. It's imposibble of getting an answer or money back from these people. To the UHaul Corporation: It's a shame you authorize dealers like this one to reprsent your company. Worst experience I've ever had renting a van. Never again!

Ron S.
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Very very very disappointing experience dealing with hidden cleaning charges of $25.00. It could be ok if it is discussed and offer upfront, Ronnie 310-970-4813

Jose P.
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Customer did not leave a comment.

wissam M.
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Customer did not leave a comment.

Guadalupe A.
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Alexander D.
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The place was great reservation center I called in was poor customer service I called for a reservation they sent me to the wrong place to pick up truck it was not even at that location I feel u deserve a discount or something

SEAN M.
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Customer did not leave a comment.

Edgar O.
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Customer did not leave a comment.

Michael P.
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Door on truck was broken and wouldn't close.

James C.
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I rent from uhaul quite often with my business and have never had a problem. Having said that i will never rent from uhaul again because of this location. There was no office to go into. the man his wife and young daughter never pulled my contract up on a computer instead they were outside with a calculator trying to figure it out. I took this u-haul to the car wash washed it inside and out, armor-all all the vinyl swept and vacuumed and deoderidzed it. Much cleaner than i recieved it and i get a reciept the next day i dont get my deposit back for cleaning. I rented this truck and dolly for a 2700 mile trip and paid for good insurance on both and they want to hit me for another 100 for cleaning that i already done and very unprofessional. A probably 14 year old kid and her mother out in the yard with a calculator, really? These people are liars and thieves and i will never rent another u-haul again unless this is made right. And i will make sure i recommend another company for any rentals in the future to all of my customers.

Cybil S.
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Wear a mask when meeting customers. Meet customer outside don't make us hunt you down. Explain how to use vehicle Friendly staff otherwise!

CLARENCE L.
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Great experience, no problems from them are myself. returned truck in the exact way it was received. everything in order, gas refilled over the amount. because of their service. will go back again. Thank you.

Scotty S.
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Incredibly bad experience all around. You'll find all the docuementation in my history of this rental. The vendor was initially nice, but it went downhill quickly. I never should have been given the tow dolly I was given. As your repair person stated later, this never should have been given to anyone.

Reno T.
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Customer did not leave a comment.

PHIL I.
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Have a truck ready to go as confirmed on-site the day before not change pickup site and truck availability less than 18 hours of appointment

Douglas G.
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Customer did not leave a comment.

SEDRICK A.
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Make sure the tires our good ...at drop off the agent saw the tires and Apologize ...not a safe drive ...bad experience....sedrick

mark B.
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They really sucked. No business working for U-Haul. Lady didn't even speak English. She had her small daughter translate.

AARON C.
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Better communication. There was a huge langue barrier cause I speak English and the lady that helped me did not know any English. Not only was the communication horrible she was trying to give me a smaller truck and it took a long time to process everything.

VIVIAN G.
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The inside and outside was dirty and could of had a cleaning

No reviews have been submitted for this location.

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