I was having trouble finding the entrance to receive the keys from this location. Out of no where a lady yells at me from her window telling me that it cost $5 to park there. I explained to her that I was just looking for the entrance to retrieve the U-Haul key. She repeated that it cost $5 to park here and I questioned whether I was allowed to park here to receive the key or not. The second time she understood better and told me okay. I was confused because she never explained if I was okay to park my car here while waiting or if she was going to give me the key. Eventually she came out and gave me the key. Also the gas tank was a little hard to read and I was unsure if it was full or not. I think it was halfway but the app told me it was full. When I filled it with gas at the same line the app read that it was a little under full and I was charged a fee.
ALEJANDRA K
Sabor A La Mexicana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacoima, CA 91331
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Truck was overall dirty , had to wait over 30 min past my reservation until someone finally came up to me
Sergio LNothing to add here
Magnolo BNothing. They were great.
Scott DVery happy for the service
VICTOR B