Horrible customer service.
Gregory D
Customer Reviews for Sac Valley Truck Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first place on florin road. Called and told me they cancelled my reservation. I was on the phone with a rep when I booked it. They moved my reservation 4 times and charged me more then the original reservation. My cc was on account to pay for truck. I has laughed at by first woman. Last woman hung up on me. I will never use uhaul again. I will also make sure yelp and Google knows. You sent me to a 3rd party and they never done this before. They told me to put on my hazards and my battery died. Worst experience ever.
Carol STeran(sp) was very helpful and pleasant. Thank you. Took care of Mr right away coming and going 👍
Theresa M