Customer Reviews for Safe Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe Mini Storage

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Darrell W. on

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Sherresa L. on

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David D. on

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Kevin H. on

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Cassandra T. on

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Nothing

James H. on

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This location is difficult to contact, I have tried on multiple occasions to reach out. This may not be manned during normal hours of most businesses. In this instance, I reserved a vehicle for pick up at 8 AM and scheduled movers to assist at 9 AM. I was not able to get the truck until 9 AM which cost me another hour in labor help.

Fred W. on

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All staff was excellent!

Denver B. on

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Excellent customer service. Very professional and knowledgeable. I will always rent from them for any of my needs. Great establishment.

Jeffrey M. on

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anthony H. on

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Denver B. on

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Great service at this location. Friendly, knowledgeable and professional.

Isabel L. on

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Jessa H. on

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Very friendly staff. Would definitly do business again. :)

Thomas H. on

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Everything was fine.

Juliette N. on

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Very Satisfied Customer!

Wayne G. on

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Safe Mini Storage service is superb.

Jeff M. on

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Staff was great to work with, truck was very nice.

Patricia W. on

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kyle R. on

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Erin G. on

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Mark R. on

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Wayne G. on

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Everything was perfect. Thank you!

Lindsey R. on

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Forrest P. on

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TWANA W. on

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Carmen N. on

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Great service!

Graham S. on

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stephen S. on

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kerry M. on

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John F. on

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Isaac I. on

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John S. on

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Scott G. on

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Robert R. on

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James G. on

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Wayne G. on

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Outstanding service. Thank you.

Ella B. on

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Natasha S. on

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Sadie W. A. on

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They made it very easy to rent their truck. It didn't take forever to do. Very friendly and helpful.

DONA B. on

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HARRY A. on

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Nothing

Angel H. on

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Ronald S. on

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Andrea B. on

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The truck and trailer I received were both in less than optimal operating condition. I'm thankful my mom and I didn't breakdown in the middle of nowhere during my move. There was an actual pipe under the truck that was completely severed. My car was also damaged by the way this location attached the chains to the undercarriage. I'm now in the process of getting an estimate for the damage caused.

Dan S. on

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Traci C. on

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Great staff!!

CLINT P. on

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Courteous, helpful, and very accommodating. Great representative for your company.

Shevaun B. on

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Greg G. on

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Very helpful staff

Victoria L. on

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Russell D. on

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Ricky M. on

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Greg M. on

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justin C. on

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Paul M. on

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Alicia R. on

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Lewis M. on

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Richard S. on

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Folks were extremely nice. Couldn't be better.

Suzanne T. on

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Tijuana R. on

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Nothing. All is well!!

Brittney D. on

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Ebony W. on

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We were not told about being charged for Mileage. I have rented from uhual before and was only charged for the rental of the truck. Had I been aware I would have simple gotten a truck through enterprise. Will definitely not be using uhual again. But I will recommend Safe Storage! They are very professional and getting the uhual was awesome!!!

Jeff S. on

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Mike T. on

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Micheal B. on

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Great service

Damion C. on

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Jimmy M. on

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Very nice

Tia M. on

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Nothing, everything was wonderful.

Ray R. on

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Friendly, helpful staff. Great service. Convenient location.

William M. on

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The truck I received would be acceptable for around-town, where speeds are seldom above 45 mph. However, it was unsatisfactory for my 260 mile interstate trip. The front wheels were horribly out of balance at freeway speed. The A/C performance was marginal. Neither visor would hold its position. I don't believe these issues were necessarily due to neglect, the truck was just worn out. There was what appeared to be a brand new truck (same size) parked right beside this one. I thought that maybe it was reserved for a long distance one-way that needed the reliability more than I did. However, it was still there when I returned mine that evening. Why would U-Haul keep their best equipment on the lot?

Jazmyn H. on

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Leo L. on

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Nothing - The service was very accomodating

David P. on

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Chester A. on

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Nothing/great experience.

David H. on

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Marty S. on

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Adam D. on

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Do not charge customers for something that was not originally agreed upon.

Jay H. on

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Josh was amazing and went above and beyond his job. We will recommend him and your location to everyone who needs a rental.

Patrick D. on

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jeremy S. on

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Great and friendly staff. They were helpful in everyday.

LANCE G. on

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Lisa K. on

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Staff was friendly and helpful

Robert B. on

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Convenient location, easy in and out, helpful personnel.

Sharon D. on

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FIDEL A. on

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Experience left no room for comments other than how pleased I am with the quality of service. Keep it up! Will definitely recommend to family and friends.

Robert L. on

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The steering on truck was so loose it was almost dangerous. Truck was clean.

Eric K. on

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BILLY T. on

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Good

Larry D. on

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Very much enjoy working these folks. I will be using them again. You can bet on it. Thank you!

Fred W. on

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Sonyia Shultz is an excellent representative for U-Haul! Seem less and easy transaction, well done!

Ciera J. on

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CRYSTAL H. on

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Dewane S. on

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When a person books a truck at a specific location, do not notify them you’ve changed the location.

Keisha B. on

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Stephen R. on

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there girl working is bad,,,,,,the male, is great and helped

Patricia M. on

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The young man who installed my car to the tow dolly installed it incorrectly. Upon my arrival to Chicago I was told that I was very fortunate that my car didn't toll pass me while driving the 15 ft truck. The young man attached the chains to my front axels. That is NOT correct nor safe. My car was not securely attached to the dolly. I would like someone to call me to address this serious and potentially fatal situation.

William M. on

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Facility was extremely clean and tidy. Customer Service Reps were courteous and very responsive. Service out and in was quick and efficient. Price was reasonable. Thank you for a painless experience.

stan N. on

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Leon R. on

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David H. on

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