Actually there is nothing to improve. This location is super clean and the staff is friendly and very professional.
Phillip C.
Safe Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntsville, AL 35806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is the best uhaul location ever. The lady was very nice and explained everything well. I will rent from here again.
Denisse A.Managers went out.of their way to get me.going at the reserved.time.
Stephen W.No air.
Matt O.Yesterday was a cluster fuck! I had ordered supplies on the 9th, pick up was the 10th, they gave us a lock I had ordered online, and yet I also got notice that another lock was being shipped to me. I DIDN'T WANT ANYTHING TO BE SHIPPED. I tried all day on the 10th to cancel that order and wasn't able to. Spoke with the most awful representative this morning who was more interested in listening to his own voice than to hearing me. I'll be charged $13.40 for shipping although I never requested it. I can also tap into my own personal time and return the lock for a refund to a uhaul dealer. When I rented the truck and bought supplies and ordered a storage unit online I thought everything was going to be at the same location. Silly me! Truck pick up in one location. Storage place with supplies at another location. Also, when our guys showed up to get the storage units we were given, there were keys on the locks. They were trying to give us someone else's units. The desk was very crowded while my guys waited there and I got on the phone to resolve the situation. Eventually we were given two new units. Next time I will seriously look at someone other than uhaul for our moving needs, which we use at least 2x/month.
Laura A.