Customer Reviews for Safe Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Safe Storage LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

MARK W. on

Rating:

Customer did not leave a comment.

Sharon R. on

Rating:

Customer did not leave a comment.

Evelyn B. on

Rating:

This location has exceptional customer service. We had a chance to observe Jose during his interactions with other customers and he was pleasant and polite and a quick problem solver. It is obvious that this location is run efficiently.

Antonio C. on

Rating:

Provide parking on site.

Roberto P. on

Rating:

Keep up the good work.

Matthew W. on

Rating:

Excellent customer service!

TYRENN M. on

Rating:

Customer did not leave a comment.

Michael K. on

Rating:

They were nice, it was relatively smooth but my two issues: 1- I booked it online from Thurs 10A-Mon 10A. The woman told me it was due back SUN. It took a a few explanations to tell her I didn't book 4 DAYS, I used the CALENDAR provided on the website and chose Thurs 10A- Mon 10A, that's four, twenty-four hour periods. She accommodated. I returned it easy but saw on my bill a $13 fee for credit card. last I knew, a credit card is REQUIRED to make the reservation. For that reason alone, I will not rent again and would discourage friends. I don't like being nickeled-and-dimed.

Steve M. on

Rating:

Need to make sure the workers know how U-Haul system works

Minnie S. on

Rating:

Customer did not leave a comment.

Erin F. on

Rating:

Customer did not leave a comment.

Audra L. on

Rating:

Customer did not leave a comment.

Samantha R. on

Rating:

Customer did not leave a comment.

Sydney B. on

Rating:

I wanna double charged for my U-Haul. I called the location and they had no information to give me or any resolution. Very disappointed and will not be renting from them again.

Kara B. on

Rating:

Customer did not leave a comment.

Jeffrey S. on

Rating:

JOSE!

Jhonatan H. on

Rating:

Customer did not leave a comment.

james L. on

Rating:

The team at the facility was great. The manager who helped us was very friendly and professional. Moving is often no fun, but at least this portion of the event was positive. A+ rating.

Nikol H. on

Rating:

Exceptionally good experience. Great, friendly customer service.

Kara B. on

Rating:

Customer did not leave a comment.

Sierra R. on

Rating:

Jose and Karin were wonderful! They answered all of my questions and check me in and out quickly. I will definitely come back to this location for my future moving needs.

Francine M. on

Rating:

Nothing. Great experience and Jose was terrific. Would definitely use this location again.

James M. on

Rating:

Customer did not leave a comment.

Michael K. on

Rating:

The check-in process took unnecessarily long and to not be allowed to park in their lot, when their taking my money as I am doing business with them, is ridiculous. There is hardly any street parking and I had to park quite a trek away. Nice people and they were very helpful in the return, but the no parking for a single car in a completely empty lot is a deal breaker. I won't use them in the future.

Rodrick F. on

Rating:

Not a thing...please keep on doing what you’re doing!!’ Fabulous Job!!! :)

Sheila B. on

Rating:

Great service! Very easy pick up and return process. Accurate billing for mileage and gas refill. Van was dropped off after closing.

JOEL D. on

Rating:

Customer did not leave a comment.

Jacqueline G. on

Rating:

This is the same location I have my storage unit, and the personnel are always friendly and helpful.

VERNITA B. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

Customer did not leave a comment.

Tontrell J. on

Rating:

Amazing staff! Amazing van! Would definitely rent here in the future.

Michael B. on

Rating:

Good service , happy client!

Jeanette C. on

Rating:

Easy in and out thank you.

Wayne R. on

Rating:

Customer did not leave a comment.