I want to Congratulate the Manager of this location , because he was so Polite, Professional, Friendly and Respectful. I’ll be back soon
Jon C
Safe Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Van Nuys, CA 91405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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Zorick IOur agent, Jose Rodriguez, was so friendly and helpful. We have Andy complaints. It was a very positive experience for us!
Alison DInaccurate info; business employee rude, Van was dirty and dented, cobered in dog hair and dog spit.
Daniel RThe guy at check in was such a rude smug person in his demeanor. And he told us because we were 30 min past our reservation time (for our rental of the van FOR THE DAY), he told us the reservation was canceled, but that he did have a van if we wanted it. (Yeah--our van! The one we reserved.) He was so snotty during the exchange. In the van, there were 2 bottle caps in the bed of the van, random scraps of paper, which we had to clean out or else we'd be charged on return. We filled the gas back up to where it was, and we were still hit with a $20+ fuel surcharge. I will never come back to this location, and it doesn't make me want to rent from u-haul again, that's for sure. And I'll be posting this review on yelp. There was no need for his shitty behavior.
Aaron S