Customer Reviews for Salmon River Sales LLC
(U-Haul Neighborhood Dealer)

60 reviews

4988 N Jefferson St   Pulaski, NY 13142

(315) 298-8703

Location Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 1:30 pm
  • Thur-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(315) 298-8703

4988 N Jefferson St
Pulaski, NY 13142

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 1:30 pm
  • Thur-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MELISSAM B. 
Rating:
4.0

I will not be recommending Uhaul to anyone. Our experience was chaos with your company. We drove 34 miles to pick up a 20' vehicle that was not there. So drove to another location 8 miles from our home for a 10' vehicle causing us more trips. Then return was a huge mess also. Thought we were returning to one place but account said another then the app you need to use when location is closed did not work. Representative on the phone said we were going to be charged 99 cents per mile if we didn't return it to a location 44 miles from our location rather than 8 miles from our location when we were already over miles due to the smaller vehicle and extra trips.

FRANCISA P. 
Rating:
4.0

Easy drop off

Brian M. 
Rating:
5.0

Customer did not leave a comment.

KRISTYBETH G. 
Rating:
5.0

Customer did not leave a comment.

kevin H. 
Rating:
5.0

Couldn't have been easier or more friendly, yet professional. Thank you!!

Linda D. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
4.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Val J. 
Rating:
5.0

Customer did not leave a comment.

BARRY K. 
Rating:
5.0

Customer did not leave a comment.

Kirsten K. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

COLINLAMONT B. 
Rating:
4.0

Customer did not leave a comment.

LANCEG C. 
Rating:
5.0

Customer did not leave a comment.

ZACHARYEDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Sarah P. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Excellent

William B. 
Rating:
5.0

Customer did not leave a comment.

ROSEMARY R. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
5.0

Customer did not leave a comment.

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

ALAN K. 
Rating:
4.0

Customer did not leave a comment.

TERRIL O. 
Rating:
5.0

Very helpful, friendly people.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Dennis D. 
Rating:
5.0

Nothing , Procedures are good.

TERRYLEE A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHJ S. 
Rating:
4.0

Customer did not leave a comment.

Michelle B. 
Rating:
2.0

There was no one available, it was closed.

Doreen L. 
Rating:
3.0

Customer did not leave a comment.

Bernard R. 
Rating:
3.0

Customer did not leave a comment.

Robert F. 
Rating:
1.0

The trailer was attached to the back of my vehicle by the U-Haul personnel and in the process of driving to Maryland the chain became loose and it was dragging on the road. I was forced to pull over when I heard the noise and reattached it; it was a very dangerous situation for my family. This happened on 695 south a very, very busy road. I reported the incident to the U-Haul associate at the drop off location in Maryland on Saturday.

David W. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
4.0

Customer did not leave a comment.

Joseph W. 
Rating:
4.0

Told me $.79 a mile then charged me $1.00 a mile. I am on a pension and it put me over my budget..

adam S. 
Rating:
5.0

Excellent customer service. Very professional and helpful. Went out of his way to help me with the connection. Definitely recommend.

mark H. 
Rating:
1.0

Nobody was wearing masks. I was so shocked. The gentleman who took care of my rental had no mask on and said nothing about it. I had a mask on and he did not even make an effort to put one on to cater to me. Nobody else in the entire building had a mask on. I have some health issues that make COVID a very scary thing for me and not once was that taken into account. I am shocked such a large company as Uhaul would condone this sort of behavior. It is an illegal practice in NY.

EVANF L. 
Rating:
3.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

the phone-in 800# process leaves ALOT to be desired! Did not receive day intended to pick-up, then given three other #s to try to correct problem only to still be given wrong day. Had to reschedule for the help that was needed to load/unload truck. OR a different site pick-up that would of added another 60 miles (round trip) to the total cost to rent (an added $60) Would I use U-Haul again after this? NO

Claudia G. 
Rating:
5.0

Customer did not leave a comment.

Peter F. 
Rating:
5.0

The company should bring back the Sammy uhaul thing

colin D. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
1.0

Owner was rude, no help, didn't help me hook it to my truck. Trailer was sitting on a tire, no jack to lift it into position. When it was returned early, owner charged me for an extra day after I was told I wouldn't be charged. Told me it wasn't worth his time and didn't care what my experience was. I will never use uhaul again.

Jason S. 
Rating:
5.0

Na

Nancy B. 
Rating:
2.0

No one was there at 11:00 on a Saturday morning. Therefore I was not able to get my $100 deposit back. I had to call the 800 # to find out how I get it returned.

denise P. 
Rating:
3.0

We were texted to deliver trailer to different address. We spoke to this dealer who took care of problem. Mix ups should be corrected.

Bonnie L. 
Rating:
3.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

Customer did not leave a comment.

Mishele F. 
Rating:
5.0

Good equipment, friendly helpful people, short of making the move for me, I can't think of a thing to improve. Thank you.

john Z. 
Rating:
5.0

Customer did not leave a comment.

BARRY K. 
Rating:
3.0

I had to wait to wait for the representative to return from an errand, and then he couldn't find my name in the system. I gave him a copy of my rental agreement and he took a copy of it, so I didn't have to stand around waiting. I appreciated that.

laurie C. 
Rating:
1.0

Customer did not leave a comment.

Calon F. 
Rating:
4.0

Customer did not leave a comment.

philip M. 
Rating:
5.0

Customer did not leave a comment.

Leeann S. 
Rating:
3.0

Customer did not leave a comment.

janette E. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Customer did not leave a comment.

cindy A. 
Rating:
3.0

We dropped off after hours.

Ed F. 
Rating:
5.0

Customer did not leave a comment.

DOREEN L. 
No reviews have been submitted for this location.

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