Customer Reviews for San Mateo Estates
(U-Haul Neighborhood Dealer)

36 reviews

471 San Mateo Rd   San Mateo, FL 32187
(521 San Mateo RD)

(386) 329-3951

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(386) 329-3951

471 San Mateo Rd
San Mateo, FL 32187
(521 San Mateo RD)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

james H. 
Rating:
4.0

Location was really hard to find on the pick up.The address takes you to a private house, you have to be aware of the address and keep going around a small road,but if you follow number of address you will find it,gps will put you at wrong spot

Guy R. 
Rating:
5.0

She was very helpfull

William J. 
Rating:
4.0

Dear U-Haul Management, We would like to thank the San Mateo Estates , for their knowledge and kindness. She took time and showed great patience.!! Warm regards, Keith Neal NEALTECH, Consultant

KEITH N. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL C. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL JAMES M. 
Rating:
5.0

We ended up at San Mateo Estates after Guardian Angels Storage stood us up. We showed up at 9:15 for a 9 am pick up and no one was there. We received a call an HOUR later that the fellow had a flat tire.

DIANA ODELL H. 
Rating:
4.0

I had a great experience and will be returning soon to rent another vehicle. I was treated with courtesy and tespct.

Ronald B. 
Rating:
4.0

Customer did not leave a comment.

JERRY J. 
Rating:
5.0

The young lady was very efficient and helpful. A much more pleasant experience than I've had with a couple of other nearby locations in recent years.

KELLY T. 
Rating:
4.0

Customer did not leave a comment.

Jerry J. 
Rating:
4.0

Customer did not leave a comment.

DIANE S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

The customer service I received was too notch I have nothing but good to say.

Ronnie S. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Patrick K. 
Rating:
5.0

Customer did not leave a comment.

Russell E. 
Rating:
3.0

Customer did not leave a comment.

linda C. 
Rating:
5.0

Was available quickly. I called the number which was much more helpful than the web site

James R. 
Rating:
5.0

Customer did not leave a comment.

Erica C. 
Rating:
5.0

The lady I dropped my uhaul off to was very helpful and very professional she was able to document the trucks needs and get it to service asap she understood that it wasn't money I wanted to be compensated it was that I didn't want another customer hoping and praying the truck makes it on their move I was stressed out badly and this location the woman I dealt with gave me a since of relief she was absolutely amazing.

Wayne S. 
Rating:
5.0

So easy and staff was great I'd give them a 5 star rating.

Mary H. 
Rating:
5.0

It took 2 calls to customer service to get the app to let me pickup the truck which took over an hour.

david Y. 
Rating:
4.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Sara B. 
Rating:
5.0

Great people to work with. Very helpful and friendly.

james K. 
Rating:
5.0

Lori was very helpful. I highly recommend this U Haul place. If I need to rent a truck again I would definitely go here. Thanks for the great service Larry Rowe

Larry R. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

I'm sorry, I'm terrible with names, but the lady that assisted me in renting an auto transport trailer yesterday (6/12/19) was Fantastic. She was More than Helpful, Kind and Very professional. She Made the experience Pleasant and as easy as possible! I would Definitely reccomend renting from this location

Devyn B. 
Rating:
5.0

Customer did not leave a comment.

russell C. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Customer did not leave a comment.

RUSS C. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
5.0

Nothing to improve. This was my first time renting a U-Haul and I was very impressed by Lori the rental agent. Thank you

Sarah O. 
No reviews have been submitted for this location.

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