Customer Reviews for S&S Bait & Tackle
(U-Haul Neighborhood Dealer)

438 reviews

1203 W Fairgrounds Rd   Artesia, NM 88210

(575) 308-0610

Hours

  • Mon-Sun: 7 am - 7 pm

Services at this Location:

Contact Us

(575) 308-0610

1203 W Fairgrounds Rd
Artesia, NM 88210

Services at this Location:

Hours

  • Mon-Sun: 7 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

candace R. 
Rating:
5.0

Nothing. Great place and people.

George B. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN P. 
Rating:
5.0

Customer did not leave a comment.

Chih L. 
Rating:
3.0

Customer did not leave a comment.

JULIE G. 
Rating:
5.0

Customer did not leave a comment.

ARNULFO I V. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C R. 
Rating:
4.0

Customer did not leave a comment.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Richard A. 
Rating:
4.0

Customer did not leave a comment.

Marshall B. 
Rating:
5.0

Great as is. The employees were helpful and they answered any questions I had. They are respectful and professional. I will go here if I ever need to rent a truck again

Jessyca H. 
Rating:
5.0

Perfect!

RICKEY JOE L. 
Rating:
2.0

Maintain a cleaner environment and truck. Trucks doors did not shut correctly. It was also dirty.

Abigail R. 
Rating:
1.0

This location was VERY hard to find particularly at night. No lighting, and way out in the boonies. Unless you are on top of this location you wouldn't have found it, lucky I had a GPS system. I couldn't get my contract as their printer was not working. The dispatcher was friendly enough, but he had a LARGE dog walking around that started barking and coming at me which scared the crap out of me. Wouldn't want to go there again neither in the day or night. I had a VERY HARD TIME finding this places' phone number to get an idea as to when the truck would be available. your 800 number staff are very STUPID PEOPLE, AND HAVE NO IDEA WHAT THEY ARE DOING NOR THEY SEEMED AS THEY GAVE A DAMN ABOUT THE INFORMATION THEY WERE GIVING ME. They kept giving me a phone number that would lead me to the original 800 number, and it took me over an hour of FRUSTRATION, bordering ANGER by the time someone there gave me the correct number to that particular location. AND of course I had to travel almost 30 miles ONE WAY north of where I lived to pick up this truck which had less than a quarter tank of fuel to be greeted by a man that didn't appear that he had showered, or shaved in a month.. I WILL NEVER RECOMMEND, LET ALONE USE THIS COMPANY AGAIN. I was always under the impression that your representative inspected the truck with the new renter, but this DID NOT HAPPEN, so I had better not be held responsible for the broken passenger rear view mirror or missing thing where there was a hole where something fell or taken out. Of course, DON'T get me started on the OUTRAGIOUS fees that you are charging. I understand these locations are subcontractors of your company, but you really should be more selective as to where and to whom you choose to represent your company.

roberto L. 
Rating:
3.0

Customer did not leave a comment.

Kirk B. 
Rating:
2.0

I was over charged by over $109 and I have not been able to get them to get them to give me my money back! So disappointed.

Paula S. 
Rating:
5.0

Nothing, you guys were excellent

Eduardo R. 
Rating:
3.0

Personnel at pickup were very friendly and helpful.

Amy P. 
Rating:
5.0

My ride was late so the managers wife gave me a ride I'm so thankful because its freezing

MELANIE V. 
Rating:
4.0

Customer did not leave a comment.

DOUGLAS E. 
Rating:
4.0

Customer did not leave a comment.

greg M. 
Rating:
5.0

Customer did not leave a comment.

JESSE A A. 
Rating:
4.0

The only thing I can think of is that the truck was on flat empty. The minute I started up the truck the gas light was on. So a little gas would have been nice.

ELIZABETH N. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

Rafael G. 
Rating:
5.0

Everything was perfect to my knowledge I am a happy customer.

daniel N. 
Rating:
3.0

Customer did not leave a comment.

VERONICA GARCIA C. 
Rating:
4.0

Customer did not leave a comment.

Juliana J. 
Rating:
4.0

Customer did not leave a comment.

Juliana J. 
Rating:
4.0

Customer did not leave a comment.

HEATHER C. 
Rating:
4.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

Chad D. 
Rating:
5.0

Customer did not leave a comment.

ORLANDO F. 
Rating:
5.0

Easy to work with, keeps hours every day for customers convenience.

Michael P. 
Rating:
5.0

Fast and friendly. I loved the intranet early check in and drop off check in.

Javier B. 
Rating:
5.0

Customer did not leave a comment.

PHILIP H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

Customer service was excellent!

richard S. 
Rating:
5.0

The guy at s&s bait and tackle really went out of his way to locate a truck for me. My motorcycle broke and I needed to get back home and he got a truck when there was little availability. Got me out of a jam. Thank you s&s bait and tackle.

JASON S. 
Rating:
3.0

Customer did not leave a comment.

Dale B. 
Rating:
3.0

Location was a little sketchy, but the owner was real nice.

THEODORE J. 
Rating:
2.0

Customer did not leave a comment.

DANNIELLE S. 
Rating:
5.0

Customer did not leave a comment.

ANGELINA G. 
Rating:
5.0

Customer did not leave a comment.

Jesse R. 
Rating:
5.0

Online services was simple and great

RICHARD E. 
Rating:
5.0

Customer service at this location is great. The staff members were very helpful and knowledgeable.

Gabriel S. 
Rating:
5.0

I had a very quick and easy experience dropping off the trailer. Everybody was so friendly and eager to help. Thank you!

Aaron R. 
Rating:
5.0

Customer did not leave a comment.

justin H. 
Rating:
5.0

Kevin was extremely helpful best service so far from any truck rental service I've had.

BARBARA H. 
Rating:
4.0

Customer did not leave a comment.

Neal D. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Veronica A. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
3.0

Customer did not leave a comment.

Sharon D. 
Rating:
4.0

Customer did not leave a comment.

Randy S. 
Rating:
4.0

Customer did not leave a comment.

Donna R. 
Rating:
5.0

Thank you for all your help

Russell T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
3.0

This place is disgusting!

James M. 
Rating:
4.0

Customer did not leave a comment.

Nan C. 
Rating:
1.0

Can't beuhaul would use place like this second of all had store 5 Mike's for home and Uhaul made drive 1he and half to pick up truck and there was 2 trucks still at store by my house.

GREGORY P. 
Rating:
5.0

Customer did not leave a comment.

adrian R. 
Rating:
3.0

Customer did not leave a comment.

Brittany V. 
Rating:
4.0

Customer did not leave a comment.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Ernest B. 
Rating:
5.0

Customer did not leave a comment.

Regina D. 
Rating:
5.0

Customer did not leave a comment.

Brooke O. 
Rating:
2.0

Called in Hobbs to find the equipment and get a rate and when I arrived the rate had gone up and it took 45 minutes to get the rental started. Also I wasn't told where to take the equipment and had issues with the website trying to check in.

William B. 
Rating:
5.0

The attendant was friendly and quick. I was in and out fast.

Frank A. 
Rating:
5.0

Customer did not leave a comment.

Crystal W. 
Rating:
5.0

Best customer service!

Jenny S. 
Rating:
5.0

Very knowledgeable people about their JOB!! Very courteous staff!

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

CHERYL D. 
Rating:
5.0

Customer did not leave a comment.

Erik S. 
Rating:
1.0

Clean up the location

Daniel R. 
Rating:
5.0

Employees were ready for my arrival and down to earth. Drop off in 5 minutes or less.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Stacy G. 
Rating:
5.0

Customer did not leave a comment.

Perry C. 
Rating:
5.0

Customer did not leave a comment.

Carl S. 
Rating:
5.0

Customer did not leave a comment.

Joshua O. 
Rating:
3.0

Customer did not leave a comment.

Ethan A. 
Rating:
5.0

Easy to work with. Highly recommend

steven S. 
Rating:
5.0

Customer did not leave a comment.

Courtney N. 
Rating:
5.0

very helpful, super Kind

carla P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

phil B. 
Rating:
1.0

Went the day before to drop off, gate locked and no one to answer the phone. Had to go to 2 different buildings to find someone to talk to. When I did find someone I was told just drop it over there and I will get to it. Not a very nice place and smells bad.

Anthony S. 
Rating:
1.0

Customer did not leave a comment.

Dustin B. 
Rating:
4.0

Customer did not leave a comment.

david M. 
Rating:
4.0

Customer did not leave a comment.

Christine L. 
Rating:
3.0

The one girl was nice, but seemed to be in a hurry to get to her other job, because the other girl was late. Once she arrived The other girl didn't listen very well and was telling us different rates and wrong information. The area looked very shady and I would not choose this location ever again!

PATRICIA W. 
Rating:
4.0

Very helpful and spent time going over stuff that I had concerns about. They were very friendly and helpful and they were professional about how they went through details about my experience. They made my concerns their top priority and I am very thankful for that.

Stormie J S. 
Rating:
2.0

Customer did not leave a comment.

jesus E. 
Rating:
5.0

Very nice, fast and made the rental a breeze. I would recommend to anyone in the Artesia area!

Frank C. 
Rating:
1.0

I had to go 38mi to get a sm truck in Artesia NM for the in-town move in Carlsbad NM recently. I was quoted $68.00. However, my bank acct reflected a much larger amount. When I contacted one your Reps. He told me the final amt had to be paid or I could never use U-Haul again. Not to impressed with your company.

edie W. 
Rating:
2.0

Customer did not leave a comment.

Jack G. 
No reviews have been submitted for this location.

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