Customer Reviews for S&S
(U-Haul Neighborhood Dealer)

153 reviews

1215 Talking Rock Rd   Jasper, GA 30143

(706) 692-0157

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 692-0157

1215 Talking Rock Rd
Jasper, GA 30143

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CESAR P. 
Rating:
1.0

Signs, Truck, Restricted access, no room to safely navigate around junk all over the parking area. Will use another site from now on.

THOMAS L. 
Rating:
5.0

Not a thing!!!!! This was the best experience I ever had with Uhaul! Very helpful with the rental process which for some of us was not user friendly. Equipment was way beyond my experiences of the past being clean, maintained and drivability good.

MARK S. 
Rating:
3.0

Customer did not leave a comment.

PERRY G. 
Rating:
5.0

Customer did not leave a comment.

SHERRY C. 
Rating:
5.0

First time at this location and everything went smooth and the gentleman was very helpful

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

BILLY M. 
Rating:
5.0

Customer did not leave a comment.

IAN F. 
Rating:
3.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Very Helpful

John M. 
Rating:
5.0

Customer did not leave a comment.

Ian F. 
Rating:
4.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

Ed L. 
Rating:
5.0

Absolutely nothing!! Jerry was the most helpful source and accommodating to the services that I needed! He was patient and considerate making sure I knew where everything was on the truck and making sure that it was to the upmost perfect conditions and I was so very grateful for him and his time. It was right at closing time for his location, however, he stayed over and again took his time and I didn't feel rushed or like I had imposed at the wrong time! I apologized for the inconvenience and he said I'm glad we can help you. I was very stressed from my father being ill and having to be daily at the hospital from chemotherapy and I was actually to the point if I couldn't remember who, what, or when but again Jerry was so so kind and very thoughtful and the best part was as I was leaving he told me that everything was going to work out and that me and my family was in his prayers and thoughts and if he could be of any help please let him know! It was at that point that I knew that I would differently do business with his location again if I ever needed to and that I would highly recommend his location! Very caring company and you don't find consideration and respect that much anymore but I will stand behind this company and their location! Thank you Jerry for all of your help and for making my experience the best ever!

TINA S. 
Rating:
5.0

Customer did not leave a comment.

JUAN M. 
Rating:
4.0

Older man who was running the place couldn't be friendlier or more helpful. Gas tank only half full.

Kerry K. 
Rating:
5.0

Customer did not leave a comment.

EDWARD K. 
Rating:
5.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

Check-in was a breeze. Rental agent was courteous, friendly, and very helpful. Rental was ready to go and no complaints.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

GREGORY J. 
Rating:
5.0

All good. Thanks Jerry.

DAVID S. 
Rating:
5.0

Nothing .....

PAUL M. 
Rating:
1.0

Customer did not leave a comment.

Damon P. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Customer did not leave a comment.

Jesse W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Service agent was knowledgeable and efficiently checked in the truck. I recommend this location for pick up and turn in of rental trucks.

VICTOR H. 
Rating:
4.0

Customer did not leave a comment.

CAROL C. 
Rating:
5.0

Customer did not leave a comment.

Don W. 
Rating:
3.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

Randall H. 
Rating:
4.0

i did not want the insurance, i tried and thought i had succeeded in clicking the wrong box, i was not aware of the charges until after i returned the trailer and got my email this morning. $8.00 is not alot of money in the grand scheme of things but just felt wrong.. thank you jesse cornelius

jesse C. 
Rating:
5.0

The trucks are always clean. The personnel are very friendly and helpful they answer all questions and show you all about the truck. this is the only place I will rent from in Jasper, I recommend them to all my relatives and friends. Thank You.

Charles S. 
Rating:
3.0

Customer did not leave a comment.

Bobby P. 
Rating:
5.0

Jerry was very nice and the rental process was way easier at his location than any other one I have ever used. I will definitely use this location again next time I need a uhaul. Thanks!

Donna W. 
Rating:
5.0

Great / Excellent Service from S & S

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Customer did not leave a comment.

Jose C. 
Rating:
4.0

The manager of the location was very nice. However, the truck was not in the best of shape. It made some strange noises, smelled on the inside, and the tires probably needed replacing.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Vicki C. 
Rating:
4.0

Truck had minor damage and antenna missing but other than that it was fine.

Shannon P. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Nothing to improve. Scored a 10 plus

Beth H. 
Rating:
5.0

Best place in Jasper to rent a U Haul will recommend this location to all my friends

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Christopher C. 
Rating:
4.0

Bigger parking lot...

Robert D. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
3.0

Customer did not leave a comment.

Joshua T. 
Rating:
5.0

Excellent experience and the manager/ owner at S&S was very helpful. I will visit again if I ever need to use Uhaul again.

Aprill C. 
Rating:
5.0

I would just go all the way out of my way to rent a U-Haul from Jerry ...,he was very professional and courteous and just downright plain nice person ????thank you so much.

Laurie G. 
Rating:
5.0

No need for improvements... Jerry was awesome ??

Laurie R. 
Rating:
3.0

Customer did not leave a comment.

raul A. 
Rating:
5.0

Knowledgeable and friendly.

David E. 
Rating:
5.0

Very friendly and helpful took the time to go over everything I needed to known. We keep renting equipment from this location

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
4.0

Keys were dropped in box.

Deanna V. 
Rating:
2.0

Over charged for mileage. Would never recommend using U-Haul from this location to anyone.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Ryan O. 
Rating:
5.0

Customer did not leave a comment.

KIM C. 
Rating:
5.0

None.Excellent help and easy turn in.

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

ROGER K. 
Rating:
3.0

This location wasnt the location i was supposed to pick up from. I had a 6:00am scheduled pick up and when i went to pick it up they didnt have a truck. Highly upset with the lack of communication from Uhaul

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Easy to deal with, good customer service.

wayne S. 
Rating:
5.0

The U-Haul experience exceeded my expectations. Everything went very smoothly. S&S was very flexible and patiently helped me determine my needs. The 10' Truck was easy to handle, and it had enough power to move with the traffic.

R Michael K. 
Rating:
5.0

Helpful and super friendly

Charlene H. 
Rating:
3.0

Truck was full of cockroaches. 3 bug bombs later they were still crawling up the windows while I drove

Christy D. 
Rating:
3.0

Customer did not leave a comment.

RAY H. 
Rating:
5.0

Customer did not leave a comment.

debra G. 
Rating:
5.0

Customer did not leave a comment.

Jessee R. 
Rating:
4.0

Customer did not leave a comment.

Barry M. 
Rating:
4.0

Customer did not leave a comment.

dee M. 
Rating:
3.0

well I might give a rating if I haven't been over charged by almost 100% THIS IS CONDITIONAL I WANT AND NEED MY MONEY BACK

Ricky S. 
Rating:
5.0

the manager of this location was VERY helpful. really good guy.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Robin G. 
Rating:
5.0

Very pleasant experience.

Bob T. 
Rating:
5.0

great location, good service. I reported to the employee the trailer had leaked water into the front of the trailer due to extreme heavy rain for several hundred miles. several boxes loaded into the front of the trailer were damp.

richard W. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Billy H. 
Rating:
5.0

Customer did not leave a comment.

Jerry T. 
Rating:
5.0

Very nice people to do business with! Would return there again.

CHRISTINE C. 
Rating:
4.0

Customer did not leave a comment.

Paula P. 
Rating:
5.0

All was good. I dropped by site as owner came in and he had me in a truck quickly. Everything went well.

TONY R. 
Rating:
5.0

Nothing at this location...great experience!

Karen C A. 
Rating:
3.0

You had taken the 10 foot truck I had reserved at your other Jasper location in for maintenance. Having no other small trucks there, I had to go to this location to find a truck. Frank at the other location was ver apologetic and offered to find another truck for me. This change cost me an hour of lost work time and made me late at my destination.

CYNTHIA H. 
Rating:
5.0

Customer did not leave a comment.

KRISTI D. 
Rating:
5.0

Customer did not leave a comment.

GRZEGORZ G. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

The lady at the desk was very friendly, helpful and professional. Very pleasant experience

James D. 
Rating:
5.0

Customer did not leave a comment.

LISA P. 
Rating:
1.0

I was booked an confirmed on the uhaul website at one location but when I got to that one they said I was booked at s&s.. Then when I get they I have to wait for them to open even tho I was booked 45 minutes earlier.. I am really disappointed with uhaul

ROBBIE C. 
Rating:
4.0

Customer did not leave a comment.

Amanda M. 
Rating:
2.0

Jerry couldn't sign onto the uhaul site to give me confirmation of return. Dropped off yesterday 5/10 in the morning, still have not received confirmation from him.

Don B. 
Rating:
5.0

My experience was very positive. I will definitely use this location again. Excellent customer service!

Annette B. 
Rating:
5.0

Customer did not leave a comment.

JARED B. 
No reviews have been submitted for this location.

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