Customer Reviews for Sandys Place Storage
(U-Haul Neighborhood Dealer)

83 reviews

2210 S Austin Ave Ste B   Georgetown, TX 78626

(512) 863-7169

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(512) 863-7169

2210 S Austin Ave Ste B
Georgetown, TX 78626

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Customer did not leave a comment.

simon R. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
4.0

Customer did not leave a comment.

Ricky O. 
Rating:
3.0

Customer did not leave a comment.

Paul B. 
Rating:
3.0

Customer did not leave a comment.

Christan M. 
Rating:
3.0

Need better signage to lead customer To the location.

SHARON L. 
Rating:
4.0

Customer did not leave a comment.

Jim C. 
Rating:
1.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Very friendly and helpful. Got me check in and I was on my way very fast

Ronan G. 
Rating:
3.0

Very hard to make contact with this location times on their website aren't accurate

Doug L. 
Rating:
5.0

They went above and beyond to help me solve a problem and get safely on the road. Great service and friendly people. Definitely would recommend

Tim A. 
Rating:
3.0

Hard to find. They wouldn't answer the phone. Finally found someone walking by a uhaul trailer who helped me.

Jerry M. 
Rating:
5.0

Very good experience

Peter R. 
Rating:
4.0

Owner was very kind and helpful

Troy L. 
Rating:
4.0

Customer did not leave a comment.

Frank A. 
Rating:
4.0

Customer did not leave a comment.

dennis H. 
Rating:
5.0

Very helpful and friendly. Thanks!!! :) Trailer was in great shape with new tires.

DOUGLAS M. 
Rating:
5.0

Customer did not leave a comment.

PAUL M. 
Rating:
4.0

include instructions for key drop off location

Alexander B. 
Rating:
5.0

Customer did not leave a comment.

George L. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
2.0

I told the agent I did not want the extra insurance coverage, yet she added it to my charge anyway.

JEFFREY H. 
Rating:
4.0

Very difficult to find the office

Jasper F. 
Rating:
5.0

Everything was great!

MELVIN H. 
Rating:
5.0

Gray service and equipment!

JUDY R. 
Rating:
5.0

Customer did not leave a comment.

james C. 
Rating:
3.0

Customer did not leave a comment.

Cecilia R. 
Rating:
3.0

I returned the truck with a lil bit over half a tank. 1/4 tank of fuel too much. Spoke with gentleman who worked there. He said his wife would compensate me for the extra fuel. Received the receipt - zero compensation plus I received the Toll charge of $4.00!

bryan M. 
Rating:
3.0

Customer did not leave a comment.

PHILIP V. 
Rating:
5.0

Customer did not leave a comment.

KELLEY O. 
Rating:
5.0

Customer did not leave a comment.

DARON M. 
Rating:
3.0

Customer did not leave a comment.

LARRY D. 
Rating:
5.0

We had some trouble finding the location. It would be helpful to have some road signs posted to find the location. The drop off facility in back of the gas station area can't easily be seen from the street. That area is a shared area that needs to be repaved but I realize that probably isn't solely your responsibility. Your employee was very nice and helpful and did a good job. She got another wiring connection and replaced the faulty one before the next customer took the trailer. If you have any questions please contact me.

Jeffrey N. 
Rating:
2.0

Customer did not leave a comment.

George W. 
Rating:
2.0

Returned trailer two days earlier than planned and yet received a refund for the reduced number of days on the rental

SCOTTANDREW C. 
Rating:
5.0

Maria, does a great job and is very helpful and accommodating.

Ben G. 
Rating:
5.0

Customer did not leave a comment.

JESSICA H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
5.0

The owners were extremely friendly and helpful! We will absolutely use this location again. Owner mentioned they will eventually sell packing materials which would be a great addition to the location.

Wendy N. 
Rating:
4.0

Excellent customer service!

David V. 
Rating:
5.0

Customer did not leave a comment.

JUAN S. 
Rating:
1.0

Rented the truck on 1/4 tank of fuel. Pics taken… returned the truck on 1/4 tank of fuel. Pics taken… Was charged $78.88 for fuel charge for returning on empty. Simply not true!

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH ROSE H. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
3.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN L. 
Rating:
5.0

Customer did not leave a comment.

Jesse A. 
Rating:
5.0

Customer did not leave a comment.

Christian E. 
Rating:
1.0

Location is hard to find, and looks really sketchy. Inside the business it looks like someone's living quarters. It felt awkward to walk through.

Kourtney R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

Eldridge H. 
Rating:
4.0

Put up signs to show entrance location.

CLIFTON D. 
Rating:
4.0

Customer did not leave a comment.

MARCI B. 
Rating:
5.0

Not a thing.

SHERRI R. 
Rating:
2.0

Customer did not leave a comment.

CIRSTAN H. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
3.0

Customer did not leave a comment.

Misty F. 
Rating:
5.0

Great

allen D. 
Rating:
5.0

Very friendly and honest staff.

LEOPOLDO L. 
Rating:
5.0

Customer did not leave a comment.

KERI K. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
3.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

ALAN M. 
Rating:
5.0

Nothing at this time.

Andre A. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
3.0

We only rented from this location because we had such a hard time picking up our original reservation at 6:30 from the location down the street. The web site and mobile app was not working to do the mobile check in/pick up. Almost 2 hours later we were finally able to book this reservation. We had to rush late into the night to try to get as much packed and moved as possible. Beyond stressful situation.

Hector O. 
Rating:
3.0

Customer did not leave a comment.

KENNETH D. 
Rating:
5.0

Sandy, was very easy to deal with, very professional, I would recommend them highly..

MARCUS V. 
Rating:
5.0

Really nice and helpful. Willing to use them again.

CHRISTOPHER G. 
Rating:
2.0

The place looked like an old run down garage area. Broken pavement and an odd area for parking trucks along a run down storage facility. It was closed when I returned the truck so I cannot comment on the staff.

Edward C. 
Rating:
4.0

Rental agent was delightful.

DAN E. 
Rating:
3.0

Customer did not leave a comment.

ILYA D. 
Rating:
5.0

Great customer service. trailer worked great. Will be back again!!!

edward O. 
Rating:
5.0

You seem to have it right.

henry W. 
Rating:
5.0

Maria offered above and beyond customer service!

GARY S. 
Rating:
4.0

Sandy was super friendly and helpful. She got me in and out in a timely manner. I would definitely tell others to use this u-Haul location.

tamecia S. 
Rating:
5.0

Great service. Maria is the best. Goes out of her way to make sure you are well taken care of

Dan M. 
Rating:
5.0

Very welcoming & professional 👍🏽👍🏽

Jorge G. 
Rating:
5.0

I think was good

EDGAR M. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
3.0

I picked the Uhaul next to my house, where I rent storage, to pick up my Uhaul. You changed my pick up location without notification to a location 30 minutes away from my choice and home. So nothing against the rental location that I picked it up from my issue and complete dissatisfaction comes from UHaul corporate.

Robert R. 
No reviews have been submitted for this location.

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