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Juan C.
Customer Reviews for Sandys Place Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need better signage to lead customer To the location.
SHARON L.Very friendly and helpful. Got me check in and I was on my way very fast
Ronan G.Very hard to make contact with this location times on their website aren't accurate
Doug L.They went above and beyond to help me solve a problem and get safely on the road. Great service and friendly people. Definitely would recommend
Tim A.Hard to find. They wouldn't answer the phone. Finally found someone walking by a uhaul trailer who helped me.
Jerry M.Very good experience
Peter R.Owner was very kind and helpful
Troy L.Very helpful and friendly. Thanks!!! :) Trailer was in great shape with new tires.
DOUGLAS M.include instructions for key drop off location
Alexander B.I told the agent I did not want the extra insurance coverage, yet she added it to my charge anyway.
JEFFREY H.Very difficult to find the office
Jasper F.Everything was great!
MELVIN H.Gray service and equipment!
JUDY R.I returned the truck with a lil bit over half a tank. 1/4 tank of fuel too much. Spoke with gentleman who worked there. He said his wife would compensate me for the extra fuel. Received the receipt - zero compensation plus I received the Toll charge of $4.00!
bryan M.We had some trouble finding the location. It would be helpful to have some road signs posted to find the location. The drop off facility in back of the gas station area can't easily be seen from the street. That area is a shared area that needs to be repaved but I realize that probably isn't solely your responsibility. Your employee was very nice and helpful and did a good job. She got another wiring connection and replaced the faulty one before the next customer took the trailer. If you have any questions please contact me.
Jeffrey N.Returned trailer two days earlier than planned and yet received a refund for the reduced number of days on the rental
SCOTTANDREW C.Maria, does a great job and is very helpful and accommodating.
Ben G.The owners were extremely friendly and helpful! We will absolutely use this location again. Owner mentioned they will eventually sell packing materials which would be a great addition to the location.
Wendy N.Excellent customer service!
David V.Rented the truck on 1/4 tank of fuel. Pics taken… returned the truck on 1/4 tank of fuel. Pics taken… Was charged $78.88 for fuel charge for returning on empty. Simply not true!
CHRISTOPHER M.Location is hard to find, and looks really sketchy. Inside the business it looks like someone's living quarters. It felt awkward to walk through.
Kourtney R.Put up signs to show entrance location.
CLIFTON D.Not a thing.
SHERRI R.Great
allen D.Very friendly and honest staff.
LEOPOLDO L.Nothing at this time.
Andre A.We only rented from this location because we had such a hard time picking up our original reservation at 6:30 from the location down the street. The web site and mobile app was not working to do the mobile check in/pick up. Almost 2 hours later we were finally able to book this reservation. We had to rush late into the night to try to get as much packed and moved as possible. Beyond stressful situation.
Hector O.Sandy, was very easy to deal with, very professional, I would recommend them highly..
MARCUS V.Really nice and helpful. Willing to use them again.
CHRISTOPHER G.The place looked like an old run down garage area. Broken pavement and an odd area for parking trucks along a run down storage facility. It was closed when I returned the truck so I cannot comment on the staff.
Edward C.Rental agent was delightful.
DAN E.Great customer service. trailer worked great. Will be back again!!!
edward O.You seem to have it right.
henry W.Maria offered above and beyond customer service!
GARY S.Sandy was super friendly and helpful. She got me in and out in a timely manner. I would definitely tell others to use this u-Haul location.
tamecia S.Great service. Maria is the best. Goes out of her way to make sure you are well taken care of
Dan M.Very welcoming & professional 👍🏽👍🏽
Jorge G.I think was good
EDGAR M.I picked the Uhaul next to my house, where I rent storage, to pick up my Uhaul. You changed my pick up location without notification to a location 30 minutes away from my choice and home. So nothing against the rental location that I picked it up from my issue and complete dissatisfaction comes from UHaul corporate.
Robert R.