Customer Reviews for Saratoga Resale
(U-Haul Neighborhood Dealer)

12 reviews

16649 FM 770   Saratoga, TX 77585

(936) 342-2001

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 342-2001

16649 FM 770
Saratoga, TX 77585

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Bobby L. 
Rating:
5.0

Very friendly and pleasant sales representative very helpful and great with communication went above and beyond

Jacob V. 
Rating:
5.0

Friendly fast service and willing to go above and beyond expectations to help in any capacity

Seth N. 
Rating:
1.0

I would like someone to call me from uhaul like a supervisor. Because yall are charging me for extra miles when yall made me go out of my way to pick the uhaul up. They said sour lake didn't have the truck so changed it to another pick up location which used all of the miles. And now yall are trying to charge me for that. Which isn't right. So I need someone to call me asap. And I've also had other problems as well. 409-767-6587 is my number

Natasha M. 
Rating:
3.0

Couldn't figure out how to do anything. The whole process was very confusing.

Bryant D. 
Rating:
5.0

Very friendly couple

JEROME B. 
Rating:
1.0

Not make them travel 45 minutes out of the way to pick up a truck when original pick up location was changed (by UHaul, not me), 3 times

Cecile G. 
Rating:
3.0

Try to have the truck available where the customer wanted to pick it up.

JEROME B. 
Rating:
3.0

The location is a resale shop in a small town, so it looked rundown. The customer service is excellent!!! It was the first time the lady issued the contract for a trailer which took longer than expected but she was extremely courteous and got phone help from husband. I highly recommend this site to anyone needing U-Haul equipment.

Carl E. 
Rating:
1.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Luke S. 
Rating:
3.0

To improve for the next customer, be sure that customer service reps are doing their job correctly! I had confirmation arrangements emailed to me to pick up truck in Lake Charles, and the day before pickup, I was told they didn't have a truck available.🤷🏽‍♀️ The only location that had a truck was Saratoga, TX. The location was too far, and their computer system was down when I arrived, so they had to re-enter everything on cell phone. The guy Johnathan was nice, but the waiting time was horrible! I spent nearly an hour waiting for paperwork to be completed, before leaving!🤦🏽‍♀️

DEBORAH C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top