Customer Reviews for Saucon Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Saucon Hardware

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GEORGE B. on

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Joseph P. on

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Patrick L. on

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Roger H G. on

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Brian F. on

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noah V. on

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Jennifer F. on

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Drop off of vehicle was very quick and easy.

Shawn H. on

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Very unfriendly. Acted like we were an imposition

Barry T. on

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Susan K. on

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Dana V. on

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This place was great! People walking around, felt safe. I was able to easily drop the truck off, get the odometer and gas pictures as needed and then drop the keys in the drop box.

David S. on

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Yes next time have both uhauls that I rented available instead of just one of them. You ruined our move and made it extremely difficult. You should be ashamed of yourselves. I was on the phone for 2 hours in a rainstorm at the uhaul truck and unable to get a key because you sent me to a location that doesn’t do 24/7 pickup thereby making me unable to pick up the 2nd uhaul. I then had to scramble and rent a truck from another company because your company could not even get me another one. I will NEVER use uhaul again for anything. You are a horrible company with horrible customer service and have no one that answers your phones who know how to do anything. I was transferred close to 10 times and disconnected and met with inconsiderate people who could care less that you screwed us out of one of the trucks on the day of our move.

Michael R. on

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Diana G. on

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Cesar L. on

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DAVID F. on

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Michael K. on

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The personnel at Saucon Hardware are knowledgeable and courteous. I would not hesitate to rent UHAUL vehicles from them and happy to recommend them going forward. Thank you.

Benjamin H. on

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We originally scheduled to pick up in Schnecksville, which was where we were visiting family. It was quite frustrating that the pick-up location was changed and it was so far away. Instead of having to go five minutes away to pick-up the U-Haul, my husband had to drive 40 minutes away.

Christopher N. on

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Gregory Z. on

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The people at Saucon True Valley are very nice to work with. They usually have a good choice of uHaul equipment and I have been very happy working with them anytime I needed to rent a truck.

SuEllen S. on

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James M. on

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After hours drop-off

Craig K. on

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Nathan P. on

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Michael D. on

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Everything was a mess concerning the reservation: I called two days prior to confirm everything and make sure what I requested was proper for my move. When my fiance went to pick everything up, they had us at a different location than the one specified in the confirmation... While the person we saw at Saucon Hardware was very helpful, over half of the equipment I requested and pre-paid for was unavailable, making my move much longer and more arduous than expected. Not satisfied at all.

Zigrida E. on

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Very efficient procedure, will rent again.

Michael R. on

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Not applicable because we dropped the vehicle after hours and used key drop box.

Jesse O. on

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Joe Z. on

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Bruce M. on

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