This location was a great help. I got a call from U-Haul on the Friday before I was scheduled to pick up the truck at the original location in Emmaus, PA. I was told there was no truck there and had to go to Whitehall location, 14 miles out of the way. Got there and was told the truck wasn't here and offered a 20' truck and proceeded to send me to a location down the street in center city Allentown. Then was told that truck was not available so had to go to Hellertown where they did have a 26' truck I needed. All of this caused 2 wasted hours of moving time and my help waiting around for me to arrive. I will probably consider another rental company if I need another truck.
Greg F
Saucon Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hellertown, PA 18055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Gentleman that completed the contract was not friendly and seemed to be bothered that he had a rental to process. The hookup was done by another employee who was very efficient and pleasant. Trailer was dirty inside. There was potting soil, wire ties, and other debris. I had to clean it before I could use it. Also both fenders were damaged but not marked with decal x's. They are visible in photos of equipment.
Richard BThe gentleman that worked at the true value was absolutely fabulous! He was helpful and kind and I will rent a uhaul through him every time form here on out. The truck was clean and ran really well. I felt safe in the truck and I felt comfortable with the customer service. Thank you!
jessica bThe older heavy set man in the kiosk at the store said he was short staffed (even though there were no customers). Told me to drive around the side of the building and back the trailer into a spot between another trailer and a truck . This was not my customer responsibility. When I asked who would would unhook the trailer, he said to me, " you will." This rude ignoramus needs to be dismissed immediately.
JEFFREY MEverything amazing. Wouldn’t hesitate to rent from you or the operator in Hellertown again. Very friendly and very helpful.
ERIC N