Self Service Check-In took way too longMeir G.
Customer Reviews for Savage Spirits & Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Went very smooth and the price was rightRick P.
The location was great but the check in process was a disaster. I called 30 mins ahead of pickup to confirm nothing else was needed but I still had to do this random authentication with a friend which was hard while standing in 100degree plus heat. Should advise people this is a possibility so I can have someone on standby. Also with fuel prices so high it is really frustrating not to have a gallon guide right in the vehicle-I paid $20 more than needed â€”10% over my rental - due to overfueling. I won't do this again which is too bad because location is perfect.NIKI M.
I believe my bad experience was no fault of the rent locationâ€¦..The. Online pick-up wasn't working right. The person who last used truck left it a mess and the poor girl at the pick-up location was Desperately trying to clean it upâ€¦ so I had to wait and 20 minutes. The inside had been full of dirt and she took a hose to it so at first I had mud in the back that dried to silt. Then tried to drop off clean, with much more gas than it had at pick up, and a day early and could not bring up my contract to check out just kept saying error. I sent a picture to UHaul of the web page I was looking at. Then 5 different people called me about getting the truck back which was already sitting in the lot. Not a very enjoyable experience at all.Lisa M.
I was astonished by how convenient and seamless my rental was. I rented the 9' cargo van and it was there right at the time they said it would be. It was clean as a whistle and exactly as advertised. I drove it almost 500 miles and the price was beyond reasonable. I even locked the keys in the car when I dropped it off on accident, and they didn't charge me extra. This is the only option for truck/cargo rentals! Thank you for your service :)Trevor H.
Pick up time was 1230pm. I arrive on time. Put all info the night before. But ended up calling uhaul and redo everything. Got the car 1pm! I was late for the appointment that was set up at 1pm. I did mobile pick up but ended up doing counter pick upMary D.
Happy Girl here. But tired. LolRose F.
This location was awesome!Garrett H.
Since I was only their 2nd U-Haul rental, I think they did a very good job. The computer used to check me in was slow so that could be improved. The staff were very helpful land friendly.Yvonne C.
I was the very first customer for this location, which just started with u-haul. My comments here are only constructive towards u-haul, not the employee. The employee was kind, professional and doing everything she could. That being said, it is clear that u-haul has not provided sufficient tools or training, making my encounter sub-standard. The employee was provided a tablet computer which malfunctioned multiple times and had a bad internet connection. Also, she completed some of the rental details on her tablet, then I had to complete others on my personal cell phone. This was counter productive and NOT the way u-haul advertises the rental arrangements online. It seemed as though the entire process could have been 10 minutes, but because u-haul had not provided proper training and tools it was 45 minute interaction.Shawn D.