Van was dusty in front cab, as well as the storage compartment on pick up. App was not working (despite working with customer service) so I wasn't able to upload pics showing condition of vehicle. I was subsequently charged a 25$ "cleaning" . I find this unacceptable
William L
Savage Spirits & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paso Robles, CA 93446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Very pleased with service 😀 Thank you
Kenneth CGot locked out of the van due to the van automatically locking with the keys in it. I haul was going to charge me to unlock the door. Also, when I dropped off 12 hrs early, you charged me to have it washed which should be a common courtesy you do after every rwntal
JULIE CFix the App, it has a horrible lag. Most processes had to be done 2 to 4 times!
Stephen JThe van was great. In perfect shape and very clean. The people at Savage Spirts were very nice and helpful. My problem was with the app. It's terrible. The directions are not helpful and often out of order. Also, we got charged $15 for fuel when we literally drove 10 miles. We checked the gauge before we retuned the van and it was in the same place as when we rented it but we still got charged. So, this location and the van were great, but I'm not sure I'll ever use U-Haul again or recommend them to anyone.
Mary H