I was double charged for the insurance and mileage fees. Not a happy customer.Reed A.
Customer Reviews for Save A Lot 478
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly personal and pleasant experience. Everyone was helpful and I would use them again for any move. Thank you all for your help.Richard D.
Everything was great, no need to to improveRandy K.
I had a very good experience with UHaul, The truck was clean & very good gas mileage as well thank you.Laura P.
Customer did not leave a comment.George S.
Customer did not leave a comment.Gary H.
Customer did not leave a comment.Todd B.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.JOHN U.
Manager was very helpful.ROBERT B.
Customer did not leave a comment.Alan M.
I did not fill out the return location because it is marked optional. I rented the van as a one way but was told after I was charged that van rentals cannot be rented for one way. Now that I know this it is helpful, but not so helpful after I am charged. I was willing to work with the team I contacted to hopefully get this charges retracted, even, a discount, and would have been thrilled with the way it was handled and gladly went through u haul again. However, there was no negotiations involved and was very frustrated for the lack of information given from the website and through employees.Garrett F.