Customer Reviews for Savemore Cars & Trucks

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Savemore Cars & Trucks

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Cheryl L. on

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Customer did not leave a comment.

Jerilyn F. on

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I did not see anyone there. It appeared to be closed. Did not talk to anyone on site.

Mitchell C. on

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We schedule pick-up at the desk for 10am..when they opened. We got there nobody was there. Called them..they said they'd be at least 30-40min because they don't open till 10am. Mind you it's now 10:07am. We waited. They finally call us at about 11am and re-do our reservation so they can give us the box code to the keys OVER THE PHONE. They gave us all our information including where to drop off the truck OVER THE PHONE. Resulting in sending us to a drop off location that no longer took U-hauls. which lead to us having to pay mileage overage. HORRIBLE HORRIBLE HORRIBLE experience.

Mona G. on

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Nothing. It was perfect

cindy H. on

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The truck was great and the agent was helpful in the rental. However, the rental price and insurance I was charged was not the same as the contract and I still cannot get this straightened out. I've had no help from the Savemore business and still waiting to hear from U-haul. So I'm very frustrated and just want this fixed. It is Savemore's responsibility and they are pushing me off.

Anita M. on

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Friendly staff.

Jason G. on

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Customer did not leave a comment.

Matthew E. on

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i ordered a 15 foot truck, appliance dolly, regular dolly and moving blankets online, but when we got to our house that we were packing, only an appliance dolly was in the truck. we really needed the moving blankets the most and not having them made the move very difficult. the uhaul contact person that was listed on my reservation didnt answer her phone when i called to try to report the missing moving blankets and dolly issue. even though i needed to be packing and moving stuff, i called the 1800# for uhaul, but after waiting 10 minutes on hold for a representative, i had to hang up and finish packing and moving items and hoped i could report the issue later. when we returned the truck after 10pm, i called again and was able to reach the uhaul 1800# representatives who noted the missing moving accessories. i just feel like i shouldn't have been able to reserve items online if they werent available. also, the place i rented from didn't open until noon, and that just seems really inaccessible and difficult for customers. i also had to drive many miles out of the way to purchase boxes from another uhaul dealer. i hope i will get my refund back asap for the blankets and standard dolly that weren't included. overall, the truck worked well and got our items moved, but there were errors and stressors here that could have been avoided.

Tolu O. on

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William T. on

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Carey T. on

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ERROL O. on

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This is the second time I drop off at this location. The staff are very helpful and friendly.

Bradley W. on

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Shannon J. on

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Deborah P. on

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Robert V. on

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grady R. on

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Chris N. on

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Barry M. on

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micah H. on

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Lisa C. on

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Did not return phone calls. I felt hurried through the pick-up process. The brakes on the trailer did not work.

joe H. on

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Robert D. on

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Christie W. on

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ROBERT F. on

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Rural location. Wasn't open when I arrived, but phone number clearly posted on window & my call was returned promptly. Got the trailer rented WAY faster than I was able to return it in Houston!!!

Andy B. on

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Mark W. on

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Edward B. on

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Michael S. on

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TOMMY C. on

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More professionalism and better custumor service

CHARLES B. on

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