I rent the unit for pick up in another location since it was super close to my house and I do not have a car. The morning of the rental they sent me a notice saying I had to pick it up in a different location which meant I had to walk 2.5 miles to get there not cool. It threw off my whole day And made the experience. Very frustrating and I had to walk 2.5 miles back home again. this should not be allowed to happen.
Steve S
Customer Reviews for Savers Mart West Warwick
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Understaffed, had 1 person running the gas station and uhaul rentals. I had to wait 20-30 mins to get the rental as the worker took care of gas station customers as number 1 priority and took care of me in-between those customers and I waited another 15-20 min on the rental return.
PRESTON r