Customer Reviews for SCA Auto
(U-Haul Neighborhood Dealer)

42 reviews

4830 Gordon Smith Dr   Rowlett, TX 75088

(972) 412-6007

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(972) 412-6007

4830 Gordon Smith Dr
Rowlett, TX 75088

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: 10 am - 2 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

This location was closed during my return and It took me thirty minutes to self check in the truck. The U-Haul app required my location prior to checking in the truck and could not determine that information for several minutes causing me not to check in the vehicle. After several attempts, I was finally able to complete the check in process and close my reservation. I wish this location stayed open past 2:00 on Saturday's!

YVETTE A. 
Rating:
5.0

Customer did not leave a comment.

BRANDY R. 
Rating:
5.0

Customer did not leave a comment.

umika J. 
Rating:
5.0

More variety of open bed trailers

DALLIS C. 
Rating:
5.0

Customer did not leave a comment.

LAWANDA N. 
Rating:
5.0

I need my invoice e-mail to me. Wnjbilin@hotmail.com

WILLIAM J. 
Rating:
5.0

The experience went really well. The truck was clean and didn't have any issues. Sergio was really nice and helpful. I would definitely recommend them.

JEFFREY C. 
Rating:
5.0

He charged me a dollar a pad to fold the furniture pads.

Neena L. 
Rating:
5.0

Customer did not leave a comment.

Rick U. 
Rating:
3.0

When I picked up the truck it was dirty inside and out dirt all in truck

Rosanna R. 
Rating:
5.0

Customer did not leave a comment.

Courtney J. 
Rating:
5.0

Customer did not leave a comment.

STANLEY J. 
Rating:
5.0

Customer did not leave a comment.

gizzelle H. 
Rating:
3.0

I was missing one of the dolly I ordered.

Jennifer E. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

Carlos C. 
Rating:
4.0

Staff was very friendly and helpful. I was dreading renting a tow hitch but they made it very easy.

ARTURO M. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL CATHRYN W. 
Rating:
4.0

I did not go in the building, the worker met me outside and processed the return quickly .

Lynn A. 
Rating:
5.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
4.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Outstanding service

JESSE G. 
Rating:
4.0

Customer did not leave a comment.

KELLY P. 
Rating:
5.0

Customer did not leave a comment.

Trevor D. 
Rating:
5.0

Professional, accommodating and respectful. Highly recommend. Loaded boxes into my car.

Jane A. 
Rating:
5.0

Customer did not leave a comment.

Jesus D. 
Rating:
5.0

Customer did not leave a comment.

JESUS D. 
Rating:
5.0

Customer did not leave a comment.

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

EYOB S. 
Rating:
5.0

Great staff !

CHRISTINE P. 
Rating:
3.0

Customer did not leave a comment.

Kelly P. 
Rating:
5.0

Customer did not leave a comment.

DAMIEL D. 
Rating:
4.0

everything went fine. but the location was changed 3 times before pickup. Fortunately is was close

Gregory M. 
Rating:
1.0

There is plenty you could do much, much better. Non-exhaustive list: Don't switch pickup locations at the last minute. Don't move a customer from a large location with plenty of supplies to a hole in the wall that doesn't even stock boxes. Have people on-site that know what they are doing with the equipment. Don't waste my time by having to wait for the on-site person to FaceTime someone to figure out how to check customers into the vehicle through the software. When you take over an hour to check a customer into a vehicle then adjust the contract time to reflect.

STEVE T. 
Rating:
5.0

Simple & seamless process! Will definitely bring my business back.

Marisela A. 
Rating:
5.0

Only returned rental equipment

Russell V. 
Rating:
2.0

Better office staff/management. Very hard to get a hold of and not very good about holding to their office.hours.

COLE M. 
Rating:
5.0

Customer did not leave a comment.

NATHAN W. 
Rating:
4.0

Again... one person running the business alone. The difference was this was a stand alone Uhaul facility and it was also Christmas eve.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Gabriel Lester H. 
Rating:
4.0

Customer did not leave a comment.

Glenn D. 
No reviews have been submitted for this location.

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