This location was closed during my return and It took me thirty minutes to self check in the truck. The U-Haul app required my location prior to checking in the truck and could not determine that information for several minutes causing me not to check in the vehicle. After several attempts, I was finally able to complete the check in process and close my reservation. I wish this location stayed open past 2:00 on Saturday's!YVETTE A.
Moving Truck Rental in Rowlett, TX at SCA Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rowlett, TX 75088
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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More variety of open bed trailersDALLIS C.
I need my invoice e-mail to me. Wnjbilin@hotmail.comWILLIAM J.
The experience went really well. The truck was clean and didn't have any issues. Sergio was really nice and helpful. I would definitely recommend them.JEFFREY C.
He charged me a dollar a pad to fold the furniture pads.Neena L.
When I picked up the truck it was dirty inside and out dirt all in truckRosanna R.
I was missing one of the dolly I ordered.Jennifer E.
Staff was very friendly and helpful. I was dreading renting a tow hitch but they made it very easy.ARTURO M.
I did not go in the building, the worker met me outside and processed the return quickly .Lynn A.
Outstanding serviceJESSE G.
Professional, accommodating and respectful. Highly recommend. Loaded boxes into my car.Jane A.
Great staff !CHRISTINE P.
everything went fine. but the location was changed 3 times before pickup. Fortunately is was closeGregory M.
There is plenty you could do much, much better. Non-exhaustive list: Don't switch pickup locations at the last minute. Don't move a customer from a large location with plenty of supplies to a hole in the wall that doesn't even stock boxes. Have people on-site that know what they are doing with the equipment. Don't waste my time by having to wait for the on-site person to FaceTime someone to figure out how to check customers into the vehicle through the software. When you take over an hour to check a customer into a vehicle then adjust the contract time to reflect.STEVE T.
Simple & seamless process! Will definitely bring my business back.Marisela A.
Only returned rental equipmentRussell V.
Better office staff/management. Very hard to get a hold of and not very good about holding to their office.hours.COLE M.
Again... one person running the business alone. The difference was this was a stand alone Uhaul facility and it was also Christmas eve.Robert H.