Excellent service from Dennis
Jeff W.
Customer Reviews for Schenewerk Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that runs this location is absolutely awesome to work with!!!
Michelle C.I asked for a location that was ten minutes away from me but I had to drive an hour away to turn in my truck and I was charged almost $60 because I turned in my truck 15 minutes late
Cynthia D.Great service!!
Barry S.The gentleman that operates this location, is always super friendly!
Randi J.Location never answered calls not offered any resolution to my issue when vehicle broke down.
Sean G.I just want to shout out to the representative who helped me that morning. She went above and beyond. She wasn't even in the same state, but instead of just passing it on, she handled it. And I am grateful. Beyond professional. Beyond gracious. Beyond helpful!!
Elizabeth B.Dennis has a very friendly professionalism that is missing from a lot of businesses today. Thank You Sir. Sincerely, Steve Bost
Steve B.Everything was perfect! Super nice gentleman who handled the whole situation, such a joy!
PAGE B.Dennis is so well organized couteous frienly and helpful, now mAtter how many he is helping. Excellent sercice and I will sort usingg hi U haul whenever I can.
Steve B.Very nice customer service
Joseph N.six star
Peter A.You need to update your vendors hours, We were sent to 2 different locations and was told they would be there until 5pm. The 1st location was closed and had a cable across the driveway and we couldn't drop it off. The 2nd location was deserted (no one there).
Jeffery E.The truck seemed to run a bit rough.
Kayla W.Mr Fox is always very helpful and makes sure the equipment is in top condition.
CAROL Y.Very helpful staff
David S.The Person at pickup and drop off was very friendly. The truck was an upgrade and very new.
Michael D.Absolutely nothing,everything went smoothly.
byron C.I have been renting from this location for many years and they have always had what I was needing.
DAVID M.Dennis is so helpful and friendly. I'll be back if I need to haul anything
Tim M.Dennis was absolutely wonderful! Went out of his way to help me get what I needed on short notice, and was supportive in all my questions as this was my first time renting a truck. I had attempted to contact several other uhaul rental sites listed on the website with no answer and others nonexistent.
Heather B.The gentleman that runs the store is very friendly, and pleasant to do business with
Richard W.Update the list of drop off locations. The first location in Poplar Bluff, MO that I was supposed to drop off at no longer exists or is impossible to find following Mapquest. I had to call and change drop off location and drive an extra 15 minutes. If my rental would have included mileage, I would have had extra charges.
Larry P.Was happy with the return service
Ron P.The customer service representative that help me was very helpful and nice! Would recommend this location to anybody
dylan G.Cash or card only, doesn't really like online orders at all
Shelly J.This is a u-haul problem not a location. I was told that I would have to pick up an hour beyond where I reserved the trailer. In the end I had to pick up the trailer an hour before my reservation. The people were quite nice. And The reservation quoted $79 and I had to pay $129.
Dan S.very professional representative had a enjoyable trip car hauler did a excellent job. thanks scheneworth.
Danny B.Wonderful as always. Schenewerk Service Station is absolutely the best.
Elaine B.The gentleman was friendly and asked about our use of the moving truck. Quick and easy drop-off. We will definitely use this location again if we need moving equipment.
Marty E.Very nice staff.. Did a great job accommodating us... Thank you !!
Pat B.Friendly and extremely helpful. Wonderful experience
Taylor S.Very friendly, very congenial, and goes out of their way to assist and a answer any and all questions
Steven H.this location is so good, fast, friendly and so accommodating.
Glynda M.The owner or worker help me a lot!!
Samantha C.Wet helpful and knowledgeable but to far away this was over an hour away
Alexis R.Very nice and helpful! Would highly recommend! He's the best around!
Jenni B.The man at the front desk is always very polite and straight to the point. Great salesman, makes my day every time my family goes in! I will use this specific location again and again because of your employee. He runs a good shop.
Hunter F.service was great and i will defenetly use them again.... I only suggest for them to adevertise more so we know there is a uhaul here in poplar bluff becaue i had no idea we had one and i wish i knew sooner becuse i would have used them for when my oarents moved.... i love these people an i will for sure use them again. thank you for such a great experience.
Berta R.I think you're doing an amazing job as is so keep up the good work
Jennifer V.Well just by making sure your computer systems work like they are supposed to so it is less frustrating for the worker.
Kandice D.The customer service was above reproach. Went way above and beyond.
Richard R.Nothing you did everything great.
Robert W.Ive been using this location for years. Staff is always Very detailed on how to save time and money.
Laurie C.Nothing, rent from the same dealer every time. He is just considerate, prompt and easy to deal with every time.
Jay J.Service was fast, efficient, and friendly.
Jedidiah T.Got charged 890 additional for uhauls mistake. I
Seth W.Your man was the greatest so helpful give him a raise he was great
Lucinda W.Dennis Fox was very helpful
Eugene S.I had a confirmed 15 foot truck I drove 67 miles to obtain. When I got there, I was given a 29 foot truck. I had reserved a 15 and the day before pick up a UHaul rep called me to confirm I could pick up a 15 foot truck at this location.
Philip C.Everything was great, don't change a thing!
tom S.