Customer Reviews for Schmitt Services
(U-Haul Neighborhood Dealer)

643 reviews

4400 N State Rd 9   Anderson, IN 46012
(N Of Town)

(765) 649-8735

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(765) 649-8735

4400 N State Rd 9
Anderson, IN 46012
(N Of Town)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I wouldn't change anything! Everything went very smoothly! The older gentleman Pete that owns the little shop was very nice and friendly. He explained everything to me I needed to know to prepare me for my trip!! Thanks Pete u was awesome!!

Sonya D. 
Rating:
4.0

Nothing all is very good tanks

Jose Daniel F. 
Rating:
5.0

very good.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Rick W. 
Rating:
5.0

The local dealer was great. The uhaul website was not working. I did not get the size truck I had reserved, requiring 2 trips. Additional hour to pay movers. Very bad for prior reservation over the phone at your 800 number. Felt sorry for the local dealer. I feel I should get a discount on my next rental.

Melody G. 
Rating:
5.0

Peter was very helpful and efficient in getting the paperwork completed and on the way. The truck was very comfortable and easy to drive. On second day, I discovered that there was no fluid in the windshield washer. Also, the wipers did not clear rain completely.

NANCY B. 
Rating:
5.0

The man who helped me was great dont change a thing

James M. 
Rating:
5.0

The owner here is always very accommodating and nice. Always make my drudgery a more pleasant experience.

Mary W. 
Rating:
4.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

After AJ's Small engine repair completely failed me, this place saved the day!

CHARLES D. 
Rating:
5.0

I was happy with my experience with this business.

Debra P. 
Rating:
5.0

Customer did not leave a comment.

Philip V. 
Rating:
5.0

Great job!

Northside M. 
Rating:
4.0

Customer did not leave a comment.

IMANI J. 
Rating:
5.0

Customer did not leave a comment.

Cindie C. 
Rating:
5.0

The people at the location I went to were very helpful.

TERRENCE H. 
Rating:
1.0

Customer did not leave a comment.

Camron S. 
Rating:
4.0

Everything was smooth and expedient. I look forward to using these services In the future.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Shannon G. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
5.0

Customer did not leave a comment.

Vance W. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

The owners are very kind and professional. They are great people to work with.

JAMES W. 
Rating:
5.0

Very friendly and helpful.

james H. 
Rating:
5.0

Cannot think of anything

Gary M. 
Rating:
5.0

Mr. Schmitt was notified of the problems with the wipers and the headlight adjustment and was very apologetic for the problems we encountered.

John F. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
5.0

Nothing

ROBERT B. 
Rating:
5.0

Wonderful experience. Great customer service.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

BRAD R. 
Rating:
5.0

Customer did not leave a comment.

Brad R. 
Rating:
5.0

Greatly appreciated 🙏

Northside M. 
Rating:
5.0

Customer did not leave a comment.

Lynch B. 
Rating:
4.0

Friendly, courteous, and COVID-19 compliant.

DAN H. 
Rating:
5.0

Customer did not leave a comment.

Kristen T. 
Rating:
5.0

Customer service is awesome

Jasmine G. 
Rating:
5.0

Customer did not leave a comment.

Clarissa Y. 
Rating:
5.0

Customer did not leave a comment.

JASMINE G. 
Rating:
2.0

Customer did not leave a comment.

Angelina G. 
Rating:
5.0

Great job! Very pleasant experience when I checked in online! 🤳🙏👍

Northside M. 
Rating:
5.0

Super friendly!

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY M. 
Rating:
3.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Staff was extremely helpful with my questions and had everything ready.

Kim W. 
Rating:
5.0

Great service from a great old couple that runs the place.

MICHAEL R. 
Rating:
4.0

THE PLACE IS A LITTLE RUN DOWN BUT THE CUSTOMER SERVICE MADE UP FOR IT

Barry C. 
Rating:
5.0

Customer did not leave a comment.

Jeannie S. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Mileage was not quite enough to make the trip, so I was charged extra. All I did was pick up truck, go to pick up furniture, go straight to drop off, then drop off truck. Not enough mileage was allotted.

REAGAN G. 
Rating:
4.0

Customer did not leave a comment.

Mark T. 
Rating:
5.0

Mileage rate is too high.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

If the pick up trucks were available for rent at this location. It would save driving to 20 minutes to Enterprise.

NORTHSIDE M. 
Rating:
5.0

They are always helpful and accommodating and help. Because of heavy weather moving through the area when I was to pick up the trailer; he made it very easy to delay 24 hours. Very helpful

Mark F. 
Rating:
5.0

Service was fast, courteous, and genuinely friendly.

ALLEN H. 
Rating:
4.0

Customer did not leave a comment.

Shelia F. 
Rating:
3.0

Customer did not leave a comment.

Cindie C. 
Rating:
5.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

Edassa M. 
Rating:
5.0

Online check in makes things go quicker.

Northside M. 
Rating:
5.0

Customer did not leave a comment.

Eliot N. 
Rating:
3.0

Was told we could keep the truck until morning with no extra charge. Our bill ended up $300.00 when it should have been no more than $175.00. Will not use Uhaul again.

Taylor C. 
Rating:
5.0

Mr Schmitt did an excellent job and was a easy amazing experience

Brittney W. 
Rating:
5.0

The guy running the counter was great and had the truck waiting for us even though we had just filed the reservation an hour earlier.

Michael P. 
Rating:
5.0

I reserved my uHaul in New Castle, got sent to Muncie. It was reserved for 4:30pm. I was there on time but the uHaul was not returned at 4:30. The Muncie employee told me there was nothing he could do. I called the customer service and she fixed the issue by applying 50.00 credit back to my account and sent me to Anderson. The Muncie employee gave us wrong directions. We were not going to make it on time due to the wrong direction, but the Anderson employee chose to wait on me to get there and was very helpfull. It was very stressful because we were originally suppose to pick up our uHaul at my local store but ended up driving to two different places, each around 25 to 30 miles away from me and in such a small period of time. Our reservation was made a week prior to pick so we feel all of these issues should not of been our burden.

LUID W. 
Rating:
5.0

Mr. Schmitt was very professional and accommodating. He finished quickly and gave me my printout. This is an excellent return location.

MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

NORTHSIDE M. 
Rating:
3.0

Gentleman met me outside of the building to complete checkout, very nice kept social distancing.

Kathlene K. 
Rating:
4.0

Customer did not leave a comment.

Kenneth M. 
Rating:
3.0

Customer did not leave a comment.

KAY M. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
3.0

Customer did not leave a comment.

Ron O. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
3.0

Customer did not leave a comment.

Stacy C. 
Rating:
5.0

I had a really good experience. Super nice people. I did the pre check-in and was driving away with the truck in less than 5 min!

Carol M. 
Rating:
1.0

My fiance travel from Indiana to Virginia come to find out once we got there she started unload the truck and every bit of our personal belongings were soaking wet so we had a file claim we don't even know what's going to happen next with this claim because they keep on giving us the runaround we are totally pissed off about this

Donta G. 
Rating:
5.0

Very nice staff!

Kayla T. 
Rating:
5.0

This is the fourth time I have printed from Mr. Schmidt in the last two months and each time he provides top-notch service and would recommend him to any of my friends.

William G. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
4.0

Customer did not leave a comment.

Nathan D. 
Rating:
5.0

Customer did not leave a comment.

NorthSide M. 
Rating:
5.0

Customer did not leave a comment.

Patrick G. 
Rating:
5.0

Customer did not leave a comment.

CANDACE J. 
Rating:
5.0

Pete very friendly and helpful. Timely and efficient. I will return with repeat business.

GERALD H. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Perfect experience!

Brett M. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Northside M. 
Rating:
5.0

Rates per mile are a little steep!

Patrick G. 
Rating:
1.0

Customer did not leave a comment.

Harley D. 
Rating:
5.0

Customer did not leave a comment.

Tom R. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Pete S. 
Rating:
2.0

The man that usually rans this place was in the hospital but his family had taken over. They weren't on the same page with each other it took 45 min to input my information into the computer. I reserved a 28 ft. and she try renting me a 15 ft.. Very frustrating. But very sweet all at the same time

Michellerosie W. 
Rating:
5.0

Todo bien excelente

Jose F. 
Rating:
5.0

Very nice and friendly

audrey H. 
No reviews have been submitted for this location.

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