Customer Reviews for Schmitt Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Schmitt Services

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John F.
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Mr. Schmitt was notified of the problems with the wipers and the headlight adjustment and was very apologetic for the problems we encountered.

Northside M.
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Customer did not leave a comment.

ROBERT B.
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Nothing

Steve H.
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Wonderful experience. Great customer service.

BRAD R.
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Brad R.
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Northside M.
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Greatly appreciated 🙏

Lynch B.
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DAN H.
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Friendly, courteous, and COVID-19 compliant.

Kristen T.
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Customer did not leave a comment.

Jasmine G.
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Customer service is awesome

Clarissa Y.
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JASMINE G.
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Angelina G.
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Northside M.
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Great job! Very pleasant experience when I checked in online! 🤳🙏👍

Charles H.
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Super friendly!

Northside M.
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Customer did not leave a comment.

Jon H.
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JEFFREY M.
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Joseph W.
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Kim W.
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Staff was extremely helpful with my questions and had everything ready.

MICHAEL R.
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Great service from a great old couple that runs the place.

Barry C.
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THE PLACE IS A LITTLE RUN DOWN BUT THE CUSTOMER SERVICE MADE UP FOR IT

Jeannie S.
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Customer did not leave a comment.

Michelle R.
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REAGAN G.
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Mileage was not quite enough to make the trip, so I was charged extra. All I did was pick up truck, go to pick up furniture, go straight to drop off, then drop off truck. Not enough mileage was allotted.

Mark T.
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Customer did not leave a comment.

Jennifer S.
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Mileage rate is too high.

Robert G.
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Customer did not leave a comment.

NORTHSIDE M.
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If the pick up trucks were available for rent at this location. It would save driving to 20 minutes to Enterprise.

Mark F.
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They are always helpful and accommodating and help. Because of heavy weather moving through the area when I was to pick up the trailer; he made it very easy to delay 24 hours. Very helpful

ALLEN H.
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Service was fast, courteous, and genuinely friendly.

Shelia F.
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Customer did not leave a comment.

Cindie C.
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Andrew T.
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Edassa M.
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Northside M.
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Online check in makes things go quicker.

Eliot N.
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Taylor C.
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Was told we could keep the truck until morning with no extra charge. Our bill ended up $300.00 when it should have been no more than $175.00. Will not use Uhaul again.

Brittney W.
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Mr Schmitt did an excellent job and was a easy amazing experience

Michael P.
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The guy running the counter was great and had the truck waiting for us even though we had just filed the reservation an hour earlier.

LUID W.
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I reserved my uHaul in New Castle, got sent to Muncie. It was reserved for 4:30pm. I was there on time but the uHaul was not returned at 4:30. The Muncie employee told me there was nothing he could do. I called the customer service and she fixed the issue by applying 50.00 credit back to my account and sent me to Anderson. The Muncie employee gave us wrong directions. We were not going to make it on time due to the wrong direction, but the Anderson employee chose to wait on me to get there and was very helpfull. It was very stressful because we were originally suppose to pick up our uHaul at my local store but ended up driving to two different places, each around 25 to 30 miles away from me and in such a small period of time. Our reservation was made a week prior to pick so we feel all of these issues should not of been our burden.

MATTHEW M.
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Mr. Schmitt was very professional and accommodating. He finished quickly and gave me my printout. This is an excellent return location.

NORTHSIDE M.
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Customer did not leave a comment.

Kathlene K.
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Gentleman met me outside of the building to complete checkout, very nice kept social distancing.

Kenneth M.
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KAY M.
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Northside M.
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Ron O.
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Northside M.
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Ronald M.
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Stacy C.
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Carol M.
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I had a really good experience. Super nice people. I did the pre check-in and was driving away with the truck in less than 5 min!

Donta G.
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My fiance travel from Indiana to Virginia come to find out once we got there she started unload the truck and every bit of our personal belongings were soaking wet so we had a file claim we don't even know what's going to happen next with this claim because they keep on giving us the runaround we are totally pissed off about this

Kayla T.
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Very nice staff!

William G.
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This is the fourth time I have printed from Mr. Schmidt in the last two months and each time he provides top-notch service and would recommend him to any of my friends.

Edward B.
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Customer did not leave a comment.

Nathan D.
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NorthSide M.
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Patrick G.
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CANDACE J.
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GERALD H.
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Pete very friendly and helpful. Timely and efficient. I will return with repeat business.

Chris D.
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Brett M.
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Perfect experience!

Jacob M.
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Northside M.
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Patrick G.
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Rates per mile are a little steep!

Harley D.
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Tom R.
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Brian D.
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Pete S.
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Michellerosie W.
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The man that usually rans this place was in the hospital but his family had taken over. They weren't on the same page with each other it took 45 min to input my information into the computer. I reserved a 28 ft. and she try renting me a 15 ft.. Very frustrating. But very sweet all at the same time

Jose F.
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Todo bien excelente

audrey H.
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Very nice and friendly

John W.
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Paul was very helpful. The trailer was clean and ready to go when I arrived.

David S.
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Nothing really. The gentleman who was there was a good guy and pleasant to work with.

Todd S.
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Customer did not leave a comment.

Northside M.
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Northside M.
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Shawn B.
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Chris I.
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ROBERT A.
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LEANNE M.
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Mr. Schmidt was very helpful. Thanks so much!

CHRIS S.
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Customer did not leave a comment.

Sherie M.
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The attendant was very helpful and knowledgable.

EDWARD S.
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Great customer service and they are always very friendly and helpful

TERRY W.
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Customer did not leave a comment.

Lee R.
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The gentleman explained things very clearly. No issues whatsoever. Simple and easy. Highly recommend.

Tim C.
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Very personable and was quick and thorough.

Silas M.
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For self service, make sure that the boxes work properly and that the dealer has the key to open the boxes if the combination doesn't work.

Robert W.
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Customer did not leave a comment.

James D.
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I was moved to three different places to pick up the trailer.

Robert S.
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Customer did not leave a comment.

Gretchen K.
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I was in a bind after another U-Haul center wasn't able to follow through with my reservation. I stopped into Schmitt Services on a whim. I was told there were no trucks at first, but left my number in case a truck was dropped off early. I received a call not long after for a 15 foot truck. I was able to get a truck rented so I could move. I was amazed at the service I received. It was above and beyond what I expected. I will be recommending this provider to everyone I know.

Mike B.
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Not the location's fault that we were delayed an hour while they tried to untangle the mess created when we “checked in” on line. Very bad experience.

Diana N.
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They went above and beyond and made sure our needs were met! I shouldve got the truck for a second day, but cannot afford that. Thanjs guys for being you!!!!

TERRY W.
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Customer did not leave a comment.

RANDY R.
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Customer did not leave a comment.

Tim K.
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Associates were very helpful and friendly

Allen L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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