Customer Reviews for Schmitt Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Schmitt Services

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Silas M. on

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For self service, make sure that the boxes work properly and that the dealer has the key to open the boxes if the combination doesn't work.

Robert W. on

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Customer did not leave a comment.

James D. on

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I was moved to three different places to pick up the trailer.

Robert S. on

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Gretchen K. on

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I was in a bind after another U-Haul center wasn’t able to follow through with my reservation. I stopped into Schmitt Services on a whim. I was told there were no trucks at first, but left my number in case a truck was dropped off early. I received a call not long after for a 15 foot truck. I was able to get a truck rented so I could move. I was amazed at the service I received. It was above and beyond what I expected. I will be recommending this provider to everyone I know.

Mike B. on

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Not the location’s fault that we were delayed an hour while they tried to untangle the mess created when we “checked in” on line. Very bad experience.

Diana N. on

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They went above and beyond and made sure our needs were met! I shouldve got the truck for a second day, but cannot afford that. Thanjs guys for being you!!!!

TERRY W. on

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RANDY R. on

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Tim K. on

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Associates were very helpful and friendly

Allen L. on

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Steve C. on

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location seemed to be out in the middle of nowhere.

Jessica H. on

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C Adele K. on

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Debra Z. on

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I have rented several uhauls this past week and this location was above all in customer service, readiness and very knowledgeable. I would HIGHLY recommend this location.

Susanne S. on

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Joseph A. on

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Schmitt Services stepped up after U-Haul totally let me down. Requested a truck in Chesterfield, IN. Received confirmation. Talked with person in Chesterfield about truck and he said everything was a "go." Call just as we are leaving to get truck in Chesterfield, and we are told, "We do not have any trucks available. The size you want went to Ohio this morning. Dispatch sent it out." I had to call U-Haul dispatch to find a truck. U-Haul provided no warning, no contact! Schmitt Services stepped up after U-Haul failed miserably.

Eddie R. on

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2nd time I have rented here and owner is always nice. Helper hooked up the trailer in the rain so I didn't have to which was great!

Wes G. on

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Lauren C. on

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Lauren C. on

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Samuel S. on

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I dropped off the truck after normal business hours, but I am familiar with the location. It was convenient for the drop off.

NORTHSIDE M. on

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Eddie R. on

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lawrence C. on

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Customer service was terrible and rude. Our location changed twice. The truck smelled like cigarettes.

Kathleen F. on

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Kind and professional

Robert H. on

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Everything was great.??

Ernest M. on

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Larry P. on

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Mark S. on

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H Roger F. on

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