Customer Reviews for Scotties
(U-Haul Neighborhood Dealer)

175 reviews

2735 FM 79   Paris, TX 75460

(903) 669-1008

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: 8 am - 12:30 pm
  • Thur-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(903) 669-1008

2735 FM 79
Paris, TX 75460

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: 8 am - 12:30 pm
  • Thur-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

JEREMY G. 
Rating:
5.0

Awesome people

ALBERT H. 
Rating:
4.0

Customer did not leave a comment.

LARRY B. 
Rating:
5.0

This company was awesome

JEFF H. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

PATSY H. 
Rating:
5.0

The left taillight wasn't working is my only complaint. Didn't realize it until I was miles down the road.

KENDA W. 
Rating:
5.0

Scotties runs a good business and I always use this location for my local and one way needs.

CARL S. 
Rating:
4.0

Lower rates on less than 12 hour usage rental.

DEBRA U. 
Rating:
4.0

Handle broke on one ramp. The ratchets were rusty and difficult to release.

bradey E. 
Rating:
5.0

Customer did not leave a comment.

bobby G. 
Rating:
5.0

Everything went well and I can appreciate the good maintenance they do here. A/C was cold and the truck ran great. A++

MYRON L. 
Rating:
5.0

It's all good, don't change anything !

COLMAN M. 
Rating:
3.0

Placed order for truck at a specific location, and which was listed on the order online. Drove there day of pick and found no truck nor person available at location. After a few calls and driving around, we were directed to another location to go pick up the truck. We had a smaller U-haul truck to drop off at the previously chosen location. The mix-up caused us to drive the smaller truck more and farther than we had anticipated and U-haul charged us for the extra milage. Most unpleasant U-haul experience.

PHILIP K. 
Rating:
2.0

Want a refund for poor equipment!

roger K. 
Rating:
3.0

Maybe make the van or truck smell less the body odor .. it was stinking bad and it had trash left in it. The price is so hard considering it's expensive to move in the first place. The truck ran rough

DANETTA A. 
Rating:
2.0

Customer did not leave a comment.

BAILEY F. 
Rating:
5.0

Drop off guy was a jerk said he did not take 26 ft trucks there said they charge me to take need his butt fired

MELISSA J. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Dameion A. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

Customer service was top notch! Couldn't ask for a better experience!

MALORI F. 
Rating:
4.0

Customer did not leave a comment.

SAMANTHA MICHELE C. 
Rating:
5.0

I was well pleased. The attendant even stayed 30 mins later so i could make it to Pick up the trailer that day.

Bradley W. 
Rating:
5.0

The lady was just awesome! So very helpful and friendly! I would highly recommend this place it was worth the drive.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
5.0

Customer did not leave a comment.

HOLLY K. 
Rating:
5.0

Customer did not leave a comment.

Andrew J. 
Rating:
5.0

Will be using them again very nice people

BRITNEY M. 
Rating:
5.0

Our original reservation was the Loop 286 location. The truck was not set up for 24/7 pickup as requested. We reserved a 7 am pickup and arrived at 6:30 am. We had to change locations to Scottie's. The lock on the cargo area was stuck and would not open initially, which required a second call to the company. Finally got the vehicle running at 8 am. We had arranged for a friend to assist moving the heavy furniture pieces from 7:15 am until 9 am, at which time, he had to leave. Obviously, this set us back an hour with only one hour of help instead of two. The phone assistance both times were very helpful and I appreciated not having to wait until 9 am for the Loop location to open. The lock issue can easily be resolved by replacing that particular lock, but is frustrating when you expect something to take a few minutes, but instead, took 30.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

I wouldn't change a thing!

Dameion A. 
Rating:
5.0

IN and out quick and fast. Great people.

Arthur P. 
Rating:
3.0

Pads were dirty and covered in a stick substance.

Sean G. 
Rating:
5.0

The whole experience was great. I got the truck quickly, in and out and everything worked properly.

LORANE R. 
Rating:
5.0

Compassionate..nice people here.

JASON MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Jeremy K. 
Rating:
3.0

Customer did not leave a comment.

Jenafer W. 
Rating:
4.0

Customer did not leave a comment.

Brandt L. 
Rating:
4.0

Customer did not leave a comment.

Jimmy C. 
Rating:
5.0

All good. Use a 2 inch ball.

Chance D. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Christie P. 
Rating:
3.0

Maintain the equipment TD9021K. The first car hauler ratchet mechanism was so rusted it didn't operate properly! Also the electric trailer connection was damaged (cut on plug). Told the attendant and he said come back at 4PM. Returned and hooked up the the 2nd car hauler TD0084K. While driving (Empty hauler) noticed loud metal clanking and honking from passing cars and when I pulled over the ramp had fallen out because the spring pin was loose and held together with a wire. I reattached with a wire and used tie down strap to secure it! So the location and service was good, but the car hauler equipment noted above needs maintenance immediately before being rented out again.

Isaias G. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Alison M. 
Rating:
5.0

Customer did not leave a comment.

Johnny L. 
Rating:
3.0

Convenience store location. No issues with truck or trailer during trip.

Roger Y. 
Rating:
5.0

Customer did not leave a comment.

Brandt J. 
Rating:
4.0

Customer did not leave a comment.

TED S. 
Rating:
5.0

Customer did not leave a comment.

Monty O. 
Rating:
5.0

Customer did not leave a comment.

Dustin F. 
Rating:
5.0

Customer did not leave a comment.

Evelyn B. 
Rating:
5.0

Customer did not leave a comment.

jeremy C. 
Rating:
5.0

Clarify the location. I went to the address and I couldn't find the door. I went to gas station to ask where the U-Haul is and they told me it was inside the gas station. That was unexpected. Not a deal breaker, but I wish I knew beforehand. The attendant was great, friendly, knowledgeable and very helpful.

Eart S. 
Rating:
5.0

Customer did not leave a comment.

ANNE C. 
Rating:
4.0

Customer did not leave a comment.

Carl J. 
Rating:
5.0

Scotties was very friendly. Excellent customer service there. If i need to use UHAUL again i will be going back to use them. The rate was also very reasonable.

heather R. 
Rating:
5.0

Customer did not leave a comment.

clinton S. 
Rating:
1.0

Customer did not leave a comment.

Rasheen D. 
Rating:
4.0

Customer did not leave a comment.

Tommy P. 
Rating:
5.0

Customer did not leave a comment.

Zachery C. 
Rating:
5.0

Customer did not leave a comment.

JoAnn P. 
Rating:
3.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

Customer did not leave a comment.

Mervin R. 
Rating:
3.0

Location issues an appliance dolly that was not listed on my contract and said they where unable to change the number. The dolly I was issued was KO 2484 G.

Kenneth M. 
Rating:
5.0

Putt a winch on the small tow dollys

ronnie A. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

I think you have under control . The people were very nice . They checked over the truck with me ask if I had any questions The were excellent reposentives for your Company .i would say those people are An asset to you business .

larry Y. 
Rating:
1.0

It's a very odd location, the inside of a very dated gas station. Seemed a little odd, not very professional.

Samantha W. 
Rating:
3.0

Customer did not leave a comment.

Dale J. 
Rating:
5.0

Customer did not leave a comment.

GY G. 
Rating:
5.0

Customer did not leave a comment.

Daniel G. 
Rating:
3.0

Have the Scottie's actually have it's own uhaul tending the place at all times not have to wait for them to show up.

Sara M. 
Rating:
5.0

Customer did not leave a comment.

Brittany F. 
Rating:
5.0

Customer did not leave a comment.

Sally J. 
Rating:
4.0

Customer did not leave a comment.

Thomas or Tammy J. 
Rating:
3.0

Just average, but not her fault. Since the information was put in wrong at pick up she could not find the reservation or contract. But she kept us there an hour while my parents, who are 88 and 90 sat in a car. Acting like we couldn't drop it off. The whole thing was a mess from the start. Felt sorry for her. But also feel we should not have been charged $66.00 higher than our reservation quote. Bad on you U Haul

Don M. 
Rating:
4.0

Customer did not leave a comment.

Norma D. 
Rating:
3.0

Customer did not leave a comment.

Chuck M. 
Rating:
5.0

None better than Scotties

David J. 
Rating:
5.0

I have dropped off trailers there three times in the last week. Excellent People at this location. Very nice

David J. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
4.0

Customer did not leave a comment.

Anna H. 
Rating:
4.0

Customer did not leave a comment.

Christine D. 
Rating:
5.0

Customer did not leave a comment.

jessica C. 
Rating:
5.0

Customer did not leave a comment.

BOBBIE E. 
Rating:
5.0

Customer did not leave a comment.

Tina G. 
Rating:
5.0

Very accommodating and helpful in finding the right truck for our needs

Peggy S. 
Rating:
4.0

Customer did not leave a comment.

Janice M. 
Rating:
5.0

Great team. In and out fast and very helpful.

Cathleen K. 
Rating:
5.0

Friendly helpful staff.

James B. 
Rating:
5.0

The mobile return was awful. I had to try to submit it several times. It kept logging me out over and over and over.

Rodney G. 
Rating:
4.0

Customer did not leave a comment.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

kimmie S. 
Rating:
5.0

Customer did not leave a comment.

brandy O. 
Rating:
3.0

Customer did not leave a comment.

MIchael B. 
Rating:
5.0

I don't know of anything that can be to improve your services.

GINA M. 
No reviews have been submitted for this location.

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