Customer Reviews for Scott's Auto Country Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Scott's Auto Country Inc
James D. on
This guy charged me $126 for a 6×12 trailer for 24 hours he checked it in the day after I returned it. Would recommend this business
Jo L. on
Watched the return video. It instructed take pictures of these items. Was never able to get to that page. Tried to call the general 800 number was on hold 28 minutes and gave up.
Amanda H. on
Very nice
Bridget F. on
Rep was extremely friendly and helpful. Great guy. Would definitely recommend Scott's Auto to a friend.
Suneeti J. on
Owner is very helpful and friendly.
Steven J. on
Safemove insurance was added to our order, and we never added it. Of course I had no pictures to prove otherwise, so I got stuck paying an extra $30 for something I never wanted.
george R. on
Reduce the paperwork takes too long ,put a jack under the tung , that think is heavy. Trailer pulled good, did what I rented it for. Thank you
barbara R. on
The gas mileage was awful 7 to 8 miles per gallon . Noise inside the truck was also very loud. From the dealers prospective they did a great job.
Anita G. on
HAVE ALL YOUR PAPERWORK ORGANIZED IN ONE PLACE
Natosha A. on
They will rip you off at this location, but I am willing to rent from a different location. I was over charged and I went to pick up a truck at another location 15 minutes before closing time and they were already closed when I got there and that's how I ended up getting the truck from this location. It wasn't a pleasant experience I can say that for sure. Customer service was awesome though. Both ladies that I spoke with done a wonderful job keeping me satisfied. They accommodated me with a bigger truck for the same price because I could not get the truck the I reserved previously, also when I spoke with the regional manager he was great as well. I got a response in a timely manner about my issue and he made sure that the issue got resolved. I got my full refund of the amount that I was over charged. U-Haul itself is a great company it's just some of the independent contractors that you will have to be careful with.